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Zultys MXIE - Contact Center Operations Software

Zultys MXIE Review: Is It The Right Contact Center Operations Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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Zultys MXIE offers custom pricing plan

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What is Zultys MXIE?

Zultys Contact Center Operations Software offers innovative features that bring benefits to the business and helps user to stay ahead of competition. With enhanced analytics, mobility, adaptability, and many other capabilities, MXIE is the software that makes business agent more productive, customers happier and operations more efficient.

Pricing

  • Zultys MXIE offers custom pricing plan

Best For

Suited for small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:🇺🇸

Zultys MXIE Software Demo

Zultys MXIE was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Zultys MXIE

Team types
Large Enterprises, Medium Business

Why teams choose Zultys MXIE

  • Innovative features enhance operational efficiency.

  • Strong analytics capabilities provide valuable insights.

Is Zultys MXIE right for you?

What buyers should know before choosing Zultys MXIE

Zultys MXIE offers innovative features that enhance productivity and customer satisfaction. Its adaptability and analytics capabilities make it a strong contender in the contact center software market.

Pros and cons

Zultys MXIE pros and cons

  • Zultys MXIE pros
  • Innovative features enhance operational efficiency.

  • Strong analytics capabilities provide valuable insights.

  • Zultys MXIE cons
  • May require training for effective use.

  • Integration options are limited.

4.0/5 rating
28 verified reviews

Ready to try it?

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Connect with the team for a personalised demo.

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Still comparing?

See how it stacks up

Compare Zultys MXIE side-by-side with top Contact Center Operations Software alternatives.

DYL Business Phone Service
JustCall
Ring.io
+7 more
Compare alternatives

What is the pricing of Zultys MXIE?

Zultys MXIE uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingZultys MXIE offers custom pricing
Pricing Model
Quotation Based

Weighing your options?

Not sure if Zultys MXIE fits your budget?

Zultys MXIE reviews and ratings

Buyer sentiment

Buyer sentiment is mixed to positive across 28 reviews, with clear strengths and a few common watchouts.

What buyers like

  • Innovative features
  • Enhanced analytics
  • Mobile capabilities

Common complaints

  • Learning curve for new users
  • Limited integrations
  • Pricing may be high

3.98

Very Good

Based on 28 ratings & 28 reviews

Are you using Zultys MXIE?

Rating Distribution

Excellent

(13)

Very Good

(9)

Good

(5)

Poor

(0)

Terrible

(1)

Spotsaas advisor
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  • See if Zultys MXIE fits your business
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  • A demo or quick answers, your call

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What are the features of Zultys MXIE?

56%

Feature coverage

5 of 9 tracked features

In Incident, you may automate your work flow process for new requests by using automatic routing. It instructs the system on when and where…

The process of listening in on employee calls to improve communication and customer service is known as call monitoring. It's most typically…

Call recording is a software feature that records phone conversations and stores them for future reference. This feature is commonly used in…

Historical Reporting in demand planning software refers to the capability of analyzing past sales, demand patterns, and market trends to sup…

IVR stands for interactive voice response. It is a technology that allows humans to communicate with a computer-controlled phone system by u…

Security & Compliance

Zultys MXIE security and data handling

Key compliance certifications and security features for IT and security teams evaluating Zultys MXIE.

Developer & data

Data residency
🇺🇸

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Help & Contact

Zultys MXIE Support Options

Customer ServiceBusiness Hours
LocationSunnyvale, California

Frequently Asked Questions About Zultys MXIE

Common questions buyers ask before choosing Zultys MXIE.

Zultys MXIE is a Contact Center Operations Software. Zultys MXIE offers Automated Routing, IVR Support, Call Recording, Call Monitoring and many more functionalities.

Buyers commonly note the following limitations of Zultys MXIE: May require training for effective use.; Integration options are limited..

Some top alternatives to Zultys MXIE includes DYL Business Phone Service, JustCall, Ring.io, Dialpad Contact Center and Avaya Aura.

Zultys MXIE offers Quotation Based pricing model

We don't have information regarding integrations of the Zultys MXIE as of now.

The starting price is not disclosed by Zultys MXIE. You can visit Zultys MXIE pricing page to get the latest pricing.

Ready to try it?

Get started with Zultys MXIE

Get connected with the team for a personalised demo.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].