Voximplant Kit Review: Is It The Right Contact Center Operations Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPRVoximplant Kit offers custom pricing plan
Leroy Merlin
Hyundai
Burger King
KFC
RappiTrusted by teams including Leroy Merlin
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Voximplant Kit?
Voximplant is a cloud based contact center operations software that provides the necessary tools to build, deploy, and operate complete contact centers. Voximplant enables companies to handle customer requests in a fast and simple manner from multiple channels, real-time integration with existing ERP/CRM systems, expand their capacity via an intuitive self-service customer care package.
Pricing
Voximplant Kit offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:Global
Voximplant Kit Software Demo
Voximplant Kit was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Voximplant Kit
- Use cases
- Contact centers, Customer support operations, Multi-channel customer service
- Team types
- Contact center managers, Customer service teams
- Company size
- 51-500 employees, 500+ employees
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Voximplant Kit
Real-time integration with existing ERP/CRM systems
Multi-channel customer request handling
Intuitive self-service customer care package
Is Voximplant Kit right for you?
Best for mid-to-large contact centers needing multi-channel, integrated customer support.
Choose Voximplant Kit if
- You require real-time integration with existing ERP/CRM systems for seamless workflows.
- Your contact center handles customer requests across multiple communication channels.
- You want an intuitive self-service customer care package to expand support capacity.
Consider alternatives if
- You are a very small business with minimal customer support needs.
- You lack existing ERP/CRM systems and need out-of-the-box solutions without complex integration.
What buyers should know before shortlisting Voximplant Kit
Voximplant Kit stands out with its cloud-based architecture and real-time integration capabilities, making it suitable for businesses looking to streamline customer interactions across multiple channels. Its self-service options enhance customer care efficiency.
Voximplant Kit pros and cons
- Voximplant Kit pros
Real-time integration with existing ERP/CRM systems
Multi-channel customer request handling
Intuitive self-service customer care package
- Voximplant Kit cons
Pricing is quotation based and not publicly available
Limited publicly available user feedback due to low rating count
Ready to try it?
Get started with Voximplant Kit
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Voximplant Kit side-by-side with top Contact Center Operations Software alternatives.
What is the pricing of Voximplant Kit?
Voximplant Kit uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Voximplant Kit Pricing Plans
CX Automation
No-code visual builder
Outbound campaign wizard
API for integrations
Live Logs and Analytics
AI-powered speech recognition and synthesis
Omnichannel Cloud Contact Center
Includes features of CX Automation plan, plus
Unified agent workspace
Messaging channels: WhatsApp, Telegram, Facebook Messenger, Viber and SMS
Skill-based routing
Real-time dashboards
Show more +
Weighing your options?
Not sure if Voximplant Kit fits your budget?
Voximplant Kit reviews and ratings
Buyer sentiment
Overall positive sentiment with high satisfaction but limited review volume.
What buyers like
- Integration capabilities
- Multi-channel support
- Ease of use in customer care
Common complaints
- Pricing transparency
- Limited user feedback
Are you using Voximplant Kit?
What users are saying
RB
Ron B
04/19/23
"Great service for bulding telecom services without coding"
What do you like best about Voximplant Kit? For me, the best development kit for non-coders on the market. Easy to use a graphic call flow designer, ...
Read more
AU
Anonymous User
04/20/22
"Best CPaaS platform ever - Easy to setup and integrate"
What do you like best about Voximplant Kit? Drag & Drop features to implement complex workflows and the possibility to integrate custom APIs. What do ...
Read more
EP
Enrique P
01/21/22
"Great software for all kind of organizations!"
What do you like best about Voximplant Kit? End user super friendly, great business and tech support and more robust than other options out ...
Read more
JC
Jason C
12/07/21
"Voximplant is a complete telephony solution in one service."
What do you like best about Voximplant Kit? With Voximplant, we have found the best telephony solution without worrying about anything, we always have ...
Read more
AL
Andres L
12/02/21
"Excellent Platform for Contact Center Automation with Cognitive Agents"
What do you like best about Voximplant Kit? Its ease of integrating with cognitive engines from leading manufacturers such as Google, AWS, Azure, IBM, ...
Read more
PB
Pablo B
12/02/21
"Really useful Software as a Service for calling the whole data base"
What do you like best about Voximplant Kit? It's really easy to use, you can be calling in less than a 5 min What do you dislike about Voximplant ...
Read more
- See if Voximplant Kit fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Voximplant Kit?
In Incident, you may automate your work flow process for new requests by using automatic routing. It instructs the system on when and where…
Call recording is a software feature that records phone conversations and stores them for future reference. This feature is commonly used in…
IVR stands for interactive voice response. It is a technology that allows humans to communicate with a computer-controlled phone system by u…
Multi-Channel Customer Service encompasses a variety of platforms such as phone, email, live chat, social media, and self-service channels s…
Voximplant Kit security and data handling
Key compliance certifications and security features for IT and security teams evaluating Voximplant Kit.
Certifications
Security features
Developer & data
Alternatives to Voximplant Kit
Voximplant Kit Customers
Leroy Merlin
Hyundai
Burger King
KFC
Rappi
Jaguar
Yandex
8x8
Skyeng
S7 Airlines
JivoChat
Bitrix24
SBER Bank
Voximplant Kit Support Options
Frequently Asked Questions About Voximplant Kit
Common questions buyers ask before choosing Voximplant Kit.
Voximplant Kit is a Contact Center Operations Software. Voximplant Kit offers Multi-Channel Communication, IVR Support, Automated Routing and many more functionalities.
Voximplant Kit is a strong fit if: You require real-time integration with existing ERP/CRM systems for seamless workflows.; Your contact center handles customer requests across multiple communication channels.. Consider alternatives if: You are a very small business with minimal customer support needs.; You lack existing ERP/CRM systems and need out-of-the-box solutions without complex integration..
Buyers commonly note the following limitations of Voximplant Kit: Pricing is quotation based and not publicly available; Limited publicly available user feedback due to low rating count; Potential complexity in initial setup and integration.
Some top alternatives to Voximplant Kit includes uContact, Call Center Studio, UJET, Dialpad Contact Center and Convin.
Voximplant Kit offers Quotation Based pricing model
The starting price is not disclosed by Voximplant Kit. You can visit Voximplant Kit pricing page to get the latest pricing.
Ready to try it?
Get started with Voximplant Kit
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].