8.2
Spot Score
Brivity CRM Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
SOC 2Brivity CRM offers custom pricing plan
keller williams
Coldwell Banker
Compass
REMAX
CENTURY 21Trusted by many companies including keller williams
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for Brivity CRM
Brivity CRM is an all-in-one platform specifically designed for real estate agents, marketing managers, and sales directors in brokerages, property management firms, and real estate investment groups. With a high rating of 4.7/5 from 68 user reviews, it is broadly validated as a reliable choice for these professionals.
The platform's comprehensive nature combines lead generation, marketing, transaction management, and client nurturing, making it a powerful tool for real estate teams. Its automation features, such as auto-plans and automatic communication, significantly enhance productivity by streamlining business processes. However, users should be aware that the initial setup for these automation plans can be time-consuming and require considerable effort.
Quick facts about Brivity CRM
What is Brivity CRM?
Brivity CRM is a cutting-edge transaction management and customer relationship management platform especially tailored for real estate industry professionals and brokerages. This tool boosts real estate businesses by helping to close more deals. Design features like automated landing pages, click-to-call, and text lead capture enable organisations to gain more interaction on their websites, thus leading to a higher conversion rate. Gmail integration, lead routing, parsing, and document storage are part of the advanced CRM suite, helping businesses
Pricing
Brivity CRM offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Brivity CRM Software Demo
Brivity CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Brivity CRM
- Use cases
- Real estate brokerages, Property management firms, Real estate investment groups
- Team types
- Real Estate Agents, Marketing Managers
- Company size
- 10–200 employees
Why teams choose Brivity CRM
Comprehensive, all-in-one CRM platform for real estate, combining lead generation, marketing, transaction management, and client nurturing.
Automation features (auto-plans, automatic emails, and texts) save time and boost productivity, enabling efficient business processes.
User-friendly interface and customizable tools allow teams and solo agents to streamline workflows effectively.
Is Brivity CRM right for you?
What buyers should know before shortlisting Brivity CRM
Brivity is built for real estate agents who need transaction management, lead generation, marketing, and client communication in one platform. Its core strength is automation—auto-plans and lead nurturing reduce manual work, and real-time task tracking keeps teams aligned.
Client-facing features like dynamic websites and listing alerts handle prospect communication without agent intervention. Before shortlisting, verify three things in a demo: (1) whether the automation rules match your specific lead workflow—some agents report the system enforces a single nurture path that doesn't adapt to different lead sources, (2) how cancellation works and what happens to your data if you leave mid-contract, and (3) total cost of ownership, since pricing scales with users and add-ons.
Setup typically takes 2–4 weeks depending on data migration complexity. The platform works best for teams of 3+ agents; solo agents often find the per-user cost harder to justify against lighter alternatives.
Check whether your existing email provider, calendar, or transaction software integrates natively—some require manual workarounds or third-party connectors that add friction.
Brivity CRM pros and cons
- Brivity CRM pros
Comprehensive, all-in-one CRM platform for real estate, combining lead generation, marketing, transaction management, and client nurturing.
Automation features (auto-plans, automatic emails, and texts) save time and boost productivity, enabling efficient business processes.
User-friendly interface and customizable tools allow teams and solo agents to streamline workflows effectively.
- Brivity CRM cons
Initial setup time for automation plans and configurations can be lengthy and require effort.
Some users find the platform expensive compared to alternative CRMs offering similar functionalities.
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Get started with Brivity CRM
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Compare Brivity CRM side-by-side with top CRM Software alternatives.
What is the pricing of Brivity CRM?
Brivity CRM uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Brivity CRM Pricing Plans
Solo Agent
Custom
High converting drip campaigns
Smart Auto Plans created by top agents
Tasks notifications & more
Market Reports & Listing Alerts
Comparative Market Analysis (CMA) reports
Show more +
Small Team
Custom
High converting drip campaigns
Smart Auto Plans created by top agents
Tasks notifications & more
Market Reports & Listing Alerts
Comparative Market Analysis (CMA) reports
Show more +
Mid-Size Team
Custom
High converting drip campaigns
Smart Auto Plans created by top agents
Tasks notifications & more
Market Reports & Listing Alerts
Comparative Market Analysis (CMA) reports
Show more +
Large Team
Custom
High converting drip campaigns
Smart Auto Plans created by top agents
Tasks notifications & more
Market Reports & Listing Alerts
Comparative Market Analysis (CMA) reports
Show more +
Brivity CRM reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 39 reviews, with consistently positive feedback.
What buyers like
- Full-featured, all-in-one CRM platform for real estate, combining lead generation, marketing, transaction management, and client nurturing.
- Auto-plans, automatic emails, and texts save time and reduce manual follow-up.
- Interface and customizable tools work for both teams and solo agents.
Common complaints
- Initial setup time for automation plans and configurations can be lengthy and require effort.
- Some users find the platform expensive compared to alternative CRMs offering similar functionalities.
- Navigation and search features are sometimes reported as inefficient for both front-end and back-end users.
What users are saying
JB
Jason B
09/03/23
"Stay Far Away— Nicest People terrible business."
What do you like best about Brivity? The best part about brivity is their all in one interface. You do not need to piece meal everything ...
Read more
KC
Keri-Lee C
05/19/23
"Platform that dose it all ..."
What do you like best about Brivity? Can't find a better and simpler platform to manage my team amd our real estate business. Brivity always up to ...
Read more
AU
Anonymous User
11/15/22
"Not impressed once I got it"
What do you like best about Brivity? I personally don't think it's that great of a system for the cost. I have another CRM through my brokerage that ...
Read more
AU
Anonymous User
11/14/22
"Stellar Start. Lackadaisical Ending"
What do you like best about Brivity? I love the software Brivity uses to broaden our reach to potential clients. Their communication to help you ...
Read more
AU
Anonymous User
10/13/22
"Thief’s"
What do you like best about Brivity? Nothing, the customer service is the worst What do you dislike about Brivity?
BC
Becca C
07/19/22
"Brivity is ... our BRAIN!"
What do you like best about Brivity? Brivity has allowed us to actually WIN with leverage. Each task can be done exactly how we would like for it to ...
Read more
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What are the features of Brivity CRM?
Brivity CRM's Account Management feature lets real estate professionals organize and maintain detailed client profiles, track interactions,…
Brivity CRM's Activity Management feature lets users track and organize all client interactions and tasks in a centralized platform. Real es…
Brivity CRM's Call Logging feature automatically records and tracks all phone interactions with clients and leads. This keeps accurate docum…
Brivity CRM's Contact Management feature lets real estate professionals organize and track client information efficiently. It centralizes co…
Brivity CRM's Customer Support feature gives real estate professionals tools to manage client inquiries efficiently and resolve issues promp…
Brivity CRM's Dashboard feature gives a complete, real-time overview of key metrics and activities. It lets real estate professionals monito…
Brivity CRM’s Email Marketing feature allows real estate professionals to create, schedule, and automate personalized email campaigns. It he…
Forecasting involves advanced analytics and predictive modeling techniques to forecast future compensation trends and requirements accuratel…
Brivity CRM’s Lead Generation feature helps real estate professionals attract and capture potential clients through automated landing pages,…
Brivity CRM's Lead Management feature centralizes the capture, tracking, and nurturing of leads throughout the sales cycle. It lets real est…
Brivity CRM’s Lead Scoring feature evaluates and ranks leads based on their engagement and potential to convert. This helps real estate prof…
Brivity CRM's List Management feature lets users organize and segment contacts into targeted groups for more effective communication. It sim…
Brivity CRM's Marketing Automation feature simplifies campaign management by automating email outreach, lead nurturing, and follow-ups. It l…
Brivity CRM’s Opportunity Management feature allows real estate professionals to track and manage potential deals throughout the sales pipel…
Brivity CRM's Project Management feature helps real estate teams coordinate tasks, track progress, and manage deadlines. It provides a centr…
Brivity CRM’s Reporting feature delivers detailed insights into sales activities, lead performance, and marketing campaigns. It helps real e…
Brivity CRM's Task Management feature lets real estate professionals create, assign, and track tasks within the platform. It keeps teams org…
Third-party integration refers to the addition of relevant external data to an existing project via various APIs. Because of third-party API…
Brivity CRM security and data handling
Key compliance certifications and security features for IT and security teams evaluating Brivity CRM.
Certifications
Developer & data
Alternatives to Brivity CRM
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9.0
Excellent
Why buyers keep looking beyond Brivity CRM
Real estate teams needing deeper analytics and scalable lead routing often choose more feature-rich CRMs like HubSpot or Salesforce
Brivity CRM lacks customization options for non-standard sales workflows, pushing teams with unique processes to competitors
Companies with complex integration needs find Brivity's third-party connectivity limited compared to platforms like Pipedrive or Microsoft Dynamics
Advanced marketing automation features available in competitors like HubSpot are absent from Brivity's core toolset
The user interface feels dated next to modern CRMs like Salesforce or HubSpot, which teams expect after using consumer-grade apps
Multi-channel campaign management tools in Brivity are basic — teams running email, SMS, and social campaigns together typically switch to HubSpot or Klaviyo
Brivity CRM Customers
keller williams
Coldwell Banker
Compass
REMAX
CENTURY 21
PLACE
Brivity CRM Support Options
Frequently Asked Questions About Brivity CRM
Common questions buyers ask before choosing Brivity CRM.
Brivity CRM is a CRM Software. Brivity CRM offers List Management, Customer Support, Marketing Automation, Project Management, Lead Scoring and many more functionalities.
Buyers commonly note the following limitations of Brivity CRM: Initial setup time for automation plans and configurations can be lengthy and require effort.; Some users find the platform expensive compared to alternative CRMs offering similar functionalities.; Navigation and search features are sometimes reported as inefficient for both front-end and back-end users..
Some top alternatives to Brivity CRM includes Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce and PropCRM.
Brivity CRM offers Subscription, Quotation Based pricing models
The starting price is not disclosed by Brivity CRM. You can visit Brivity CRM pricing page to get the latest pricing.
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].