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8.2

SpotScore

Brivity CRM - CRM Software

Brivity CRM Review: Is It The Right CRM Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

SOC 2

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Brivity CRM offers custom pricing plan

keller williamskeller williams
Coldwell BankerColdwell Banker
CompassCompass
REMAXREMAX
CENTURY 21CENTURY 21

Trusted by teams including keller williams

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Spotsaas Analysis for Brivity CRM

Brivity CRM is an all-in-one platform specifically designed for real estate agents, marketing managers, and sales directors in brokerages, property management firms, and real estate investment groups. With a high rating of 4.7/5 from 68 user reviews, it is broadly validated as a reliable choice for these professionals.

The platform's comprehensive nature combines lead generation, marketing, transaction management, and client nurturing, making it a powerful tool for real estate teams. Its automation features, such as auto-plans and automatic communication, significantly enhance productivity by streamlining business processes. However, users should be aware that the initial setup for these automation plans can be time-consuming and require considerable effort.

Quick facts about Brivity CRM

Rating4.7/5 (68 reviews) | SpotScore: 8.2/10Best forReal estate brokerages, property management firmsPricingSubscription pricing listed publiclyDeploymentBrowser Based, Android, iOSTop strengthComprehensive, all-in-one CRM platformWatch-outLengthy initial setup time for automation

What is Brivity CRM?

Brivity CRM is a cutting-edge transaction management and customer relationship management platform especially tailored for real estate industry professionals and brokerages. This tool boosts real estate businesses by helping to close more deals. Design features like automated landing pages, click-to-call, and text lead capture enable organisations to gain more interaction on their websites, thus leading to a higher conversion rate. Gmail integration, lead routing, parsing, and document storage are part of the advanced CRM suite, helping businesses

Pricing

  • Brivity CRM offers custom pricing plan

Best For

Suited for small teams, SMBs, and enterprise

Security & Compliance

SOC 2
  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

Brivity CRM Software Demo

Brivity CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

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Who should consider Brivity CRM

Use cases
Real estate brokerages, Property management firms, Real estate investment groups
Team types
Real Estate Agents, Marketing Managers
Company size
10–200 employees

Why teams choose Brivity CRM

  • Comprehensive, all-in-one CRM platform for real estate, combining lead generation, marketing, transaction management, and client nurturing.

  • Automation features (auto-plans, automatic emails, and texts) save time and boost productivity, enabling efficient business processes.

  • User-friendly interface and customizable tools allow teams and solo agents to streamline workflows effectively.

Is Brivity CRM right for you?

What buyers should know before choosing Brivity CRM

Brivity is built for real estate agents who need transaction management, lead generation, marketing, and client communication in one platform. Its core strength is automation—auto-plans and lead nurturing reduce manual work, and real-time task tracking keeps teams aligned.

Client-facing features like dynamic websites and listing alerts handle prospect communication without agent intervention. Before shortlisting, verify three things in a demo: (1) whether the automation rules match your specific lead workflow—some agents report the system enforces a single nurture path that doesn't adapt to different lead sources, (2) how cancellation works and what happens to your data if you leave mid-contract, and (3) total cost of ownership, since pricing scales with users and add-ons.

Setup typically takes 2–4 weeks depending on data migration complexity. The platform works best for teams of 3+ agents; solo agents often find the per-user cost harder to justify against lighter alternatives.

Check whether your existing email provider, calendar, or transaction software integrates natively—some require manual workarounds or third-party connectors that add friction.

Pros and cons

Brivity CRM pros and cons

  • Brivity CRM pros
  • Comprehensive, all-in-one CRM platform for real estate, combining lead generation, marketing, transaction management, and client nurturing.

  • Automation features (auto-plans, automatic emails, and texts) save time and boost productivity, enabling efficient business processes.

  • User-friendly interface and customizable tools allow teams and solo agents to streamline workflows effectively.

  • Brivity CRM cons
  • Initial setup time for automation plans and configurations can be lengthy and require effort.

  • Some users find the platform expensive compared to alternative CRMs offering similar functionalities.

4.7/5 rating
39 verified reviews

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Brivity CRM reviews and ratings

Buyer sentiment

Buyer sentiment is very strong across 39 reviews, with consistently positive feedback.

What buyers like

  • Full-featured, all-in-one CRM platform for real estate, combining lead generation, marketing, transaction management, and client nurturing.
  • Auto-plans, automatic emails, and texts save time and reduce manual follow-up.
  • Interface and customizable tools work for both teams and solo agents.

Common complaints

  • Initial setup time for automation plans and configurations can be lengthy and require effort.
  • Some users find the platform expensive compared to alternative CRMs offering similar functionalities.
  • Navigation and search features are sometimes reported as inefficient for both front-end and back-end users.

4.71

Excellent

Based on 35 ratings & 39 reviews

Are you using Brivity CRM?

Rating Distribution

Excellent

(29)

Very Good

(5)

Good

(0)

Poor

(1)

Terrible

(4)

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What are the features of Brivity CRM?

47%

Feature coverage

18 of 38 tracked features

Brivity CRM's Account Management feature lets real estate professionals organize and maintain detailed client profiles, track interactions,…

Brivity CRM's Activity Management feature lets users track and organize all client interactions and tasks in a centralized platform. Real es…

Brivity CRM's Call Logging feature automatically records and tracks all phone interactions with clients and leads. This keeps accurate docum…

Brivity CRM's Contact Management feature lets real estate professionals organize and track client information efficiently. It centralizes co…

Brivity CRM's Customer Support feature gives real estate professionals tools to manage client inquiries efficiently and resolve issues promp…

Brivity CRM's Dashboard feature gives a complete, real-time overview of key metrics and activities. It lets real estate professionals monito…

Brivity CRM’s Email Marketing feature allows real estate professionals to create, schedule, and automate personalized email campaigns. It he…

Forecasting involves advanced analytics and predictive modeling techniques to forecast future compensation trends and requirements accuratel…

Brivity CRM’s Lead Generation feature helps real estate professionals attract and capture potential clients through automated landing pages,…

Brivity CRM's Lead Management feature centralizes the capture, tracking, and nurturing of leads throughout the sales cycle. It lets real est…

Brivity CRM’s Lead Scoring feature evaluates and ranks leads based on their engagement and potential to convert. This helps real estate prof…

Brivity CRM's List Management feature lets users organize and segment contacts into targeted groups for more effective communication. It sim…

Brivity CRM's Marketing Automation feature simplifies campaign management by automating email outreach, lead nurturing, and follow-ups. It l…

Brivity CRM’s Opportunity Management feature allows real estate professionals to track and manage potential deals throughout the sales pipel…

Brivity CRM's Project Management feature helps real estate teams coordinate tasks, track progress, and manage deadlines. It provides a centr…

Brivity CRM’s Reporting feature delivers detailed insights into sales activities, lead performance, and marketing campaigns. It helps real e…

Brivity CRM's Task Management feature lets real estate professionals create, assign, and track tasks within the platform. It keeps teams org…

Third-party integration refers to the addition of relevant external data to an existing project via various APIs. Because of third-party API…

Security & Compliance

Brivity CRM security and data handling

Key compliance certifications and security features for IT and security teams evaluating Brivity CRM.

Certifications

SOC 2✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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Why buyers keep looking beyond Brivity CRM

  • Real estate teams needing deeper analytics and scalable lead routing often choose more feature-rich CRMs like HubSpot or Salesforce

  • Brivity CRM lacks customization options for non-standard sales workflows, pushing teams with unique processes to competitors

  • Companies with complex integration needs find Brivity's third-party connectivity limited compared to platforms like Pipedrive or Microsoft Dynamics

  • Advanced marketing automation features available in competitors like HubSpot are absent from Brivity's core toolset

  • The user interface feels dated next to modern CRMs like Salesforce or HubSpot, which teams expect after using consumer-grade apps

  • Multi-channel campaign management tools in Brivity are basic — teams running email, SMS, and social campaigns together typically switch to HubSpot or Klaviyo

Brivity CRM Customers

keller williams-logo

keller williams

Coldwell Banker-logo

Coldwell Banker

Compass-logo

Compass

REMAX-logo

REMAX

CENTURY 21-logo

CENTURY 21

PLACE-logo

PLACE

Help & Contact

Brivity CRM Support Options

Customer ServiceOnline
LocationBellingham, Washington

Frequently Asked Questions About Brivity CRM

Common questions buyers ask before choosing Brivity CRM.

Brivity CRM is a CRM Software. Brivity CRM offers List Management, Customer Support, Marketing Automation, Project Management, Lead Scoring and many more functionalities.

Buyers commonly note the following limitations of Brivity CRM: Initial setup time for automation plans and configurations can be lengthy and require effort.; Some users find the platform expensive compared to alternative CRMs offering similar functionalities.; Navigation and search features are sometimes reported as inefficient for both front-end and back-end users..

Some top alternatives to Brivity CRM includes Bigin by Zoho CRM, Creatio CRM, FIVE CRM, PlanPlus Online and Chime CRM.

Brivity CRM offers Subscription, Quotation Based pricing models

We don't have information regarding integrations of the Brivity CRM as of now.

The starting price is not disclosed by Brivity CRM. You can visit Brivity CRM pricing page to get the latest pricing.

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About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].