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8 Helpshift Alternatives for Android, Ranked (2026)

Explore 8 alternatives to Helpshift — vetted by our editors with real user reviews, pricing, and feature comparisons.

Top Helpshift alternatives, compared at a glance

Quick answer

The Helpshift alternatives buyers shortlist most are LiveAgent, LiveChat and LiveHelpNow. LiveAgent ranks first with a SpotScore of 9.8 and a 4.7★ rating. Compare all 8 on score, rating, and pricing below.

Helpshift works for plenty of teams, but it isn't the only choice. If price, features, or the learning curve are pushing you to switch, these 8 live chat software alternatives are the strongest replacements. We rank by SpotScore, a blend of real-user satisfaction and market presence, alongside ratings and pricing. Start with the table, then read each breakdown.

ProductSpotScoreRatingPricingBest for
LiveAgentConnect with your customers on all channels.9.8★★★★★ 4.7(870)Freefrom $15 /User/Monthteams of all sizes
LiveChatStreamline customer support and boost satisfaction with LiveChat.9.8★★★★☆ 4.4(791)Freefrom $16 /User/Monthteams of all sizes
LiveHelpNowElevate your customer service with LiveHelpNow.9.3★★★★☆ 4.3(168)Freefrom $9/mosmall & mid-size businesses
Comm100 Live ChatMaximize customer satisfaction with personalized interactions.9.3★★★★★ 4.5Freefrom $29 /User/Monthteams of all sizes
ClickDeskSeamlessly serve your customers with ClickDesk.9.1★★★★☆ 4(84)Freefrom $12.99 /User/Monthteams of all sizes
Zendesk ChatBoost customer engagement with real-time chat.9Not yet ratedFreefrom $19 /User/Monthteams of all sizes
HelpOnClickTurn visitors into paying customers 24/7.8.9★★★★☆ 3.6(10)Freefrom $7.20 /User/Monthteams of all sizes
LabiDeskStreamline customer support and enhance satisfaction.8.3Not yet ratedFreefrom $79/moteams of all sizes

9.8

SpotScore

LiveAgent - Help Desk Software

LiveAgent

Connect with your customers on all channels.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.7

870 verified reviews

Add to compare

What is LiveAgent?

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...

Read more about LiveAgent
Free Trial

9.8

SpotScore

LiveChat - Live Chat Software

LiveChat

Streamline customer support and boost satisfaction with LiveChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.4

791 verified reviews

Add to compare

What is LiveChat?

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...

Read more about LiveChat
Free Trial·

LiveChat offers custom pricing plan

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9.3

SpotScore

LiveHelpNow - Live Chat Software

LiveHelpNow

Elevate your customer service with LiveHelpNow.

Best for: SMB teams · Mid-market

Start Free Trial

4.3

168 verified reviews

Add to compare

What is LiveHelpNow?

LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. It enables flawless communication through chat, SMS, tickets, and FAQs, while offering the flexibility to connect with users through their preferred ...

Read more about LiveHelpNow
Free Trial

9.3

SpotScore

Comm100 Live Chat - Live Chat Software

Comm100 Live Chat

Maximize customer satisfaction with personalized interactions.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

Add to compare

What is Comm100 Live Chat?

Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live ...

Read more about Comm100 Live Chat
Free Trial·

Comm100 Live Chat offers custom pricing plan

9.1

SpotScore

ClickDesk - Live Chat Software

ClickDesk

Seamlessly serve your customers with ClickDesk.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

4.0

84 verified reviews

Add to compare

What is ClickDesk?

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use powerful tools to manage knowledge articles that team can use when ...

Read more about ClickDesk

9.0

SpotScore

Zendesk Chat - Live Chat Software

Zendesk Chat

Boost customer engagement with real-time chat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Zendesk Chat?

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...

Read more about Zendesk Chat
Free Trial

8.9

SpotScore

HelpOnClick - Live Chat Software

HelpOnClick

Turn visitors into paying customers 24/7.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

3.6

10 verified reviews

Add to compare

What is HelpOnClick?

Introducing HelpOnClick - the ultimate solution for website owners to turn visitors into paying customers and increase retention by 40%. With just an internet connection and a PC or mobile device, users can stay connected with customers 24/7. The software includes a virtual agent that quickly ...

Read more about HelpOnClick
Free Trial

8.3

SpotScore

LabiDesk - Help Desk Software

LabiDesk

Streamline customer support and enhance satisfaction.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is LabiDesk?

LabiDesk's help desk software is a complete solution that allows to manage and resolve customer inquiries, providing company with a point of contact via telephone or email. LabiDesk's help desk software will greatly improve the management and the fulfillment of customer inquiries, while also ...

Read more about LabiDesk
Free Trial

Why these Helpshift alternatives stand out

LiveAgent9.8Best for teams of all sizes

Multi-channel support across channels

Watch for: Can be overwhelming for new users

LiveChat9.8Best for teams of all sizes

Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

Watch for: Limited number of active accounts, hindering flexibility during certain periods of high volume.

LiveHelpNow9.3Best for small & mid-size businesses

Outstanding customer service with quick issue resolution and great support staff.

Watch for: Limited customizations and features, making it challenging for newcomers without proper support.

Comm100 Live Chat9.3Best for teams of all sizes

AI-powered chatbox

Watch for: Complex setup process

ClickDesk9.1Best for teams of all sizes

Supports real-time chat, helpdesk, voice call, and social engagement in one platform.

Watch for: Customer support response times can be slow, causing delays in issue resolution.

Zendesk Chat9Best for teams of all sizes

Integrates well with other Zendesk products for customer support management.

Watch for: Some challenges with integration, especially when accessing CRM software behind firewalls.

HelpOnClick8.9Best for teams of all sizes

Easy to use with a responsive interface, suitable for both tech and non-tech users.

Watch for: Higher pricing and additional service charges may feel excessive to users.

LabiDesk8.3Best for teams of all sizes

Complete customer inquiry management

Watch for: Limited reporting features

Why teams look for a Helpshift alternative

A handful of pain points come up again and again when teams consider replacing Helpshift:

  • Occasional system crashes and slow response times.
  • Limited customization options and lack of certain platform support on the Help Center.
  • Some users find the system a bit overwhelming due to the number of available features and settings.
  • Lack of detailed reviews from clients in the review system.

What a good Helpshift alternative should have

A factual rundown of the 8 alternatives: 8 offer a free tier; paid plans run $7.2–$79, with HelpOnClick the cheapest entry point; and LiveAgent is the highest rated at 4.7★ across 870 reviews.

Our ranking criteria.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Helpshift are LiveAgent (4.7★), Comm100 Live Chat (4.5★), LiveChat (4.4★). Compare all 8 alternatives side-by-side above.

When evaluating alternatives to Helpshift, prioritize: Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Offline Form, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply Helpshift is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Which Helpshift alternative should make your shortlist?

  • On a budget / just exploring: start with a free tier — LiveAgent, LiveChat and LiveHelpNow let you evaluate without paying upfront.
  • If real-user ratings matter most: LiveAgent has the strongest star rating (4.7★) among the options with verified reviews.
  • Want the safest pick: LiveAgent has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

How to leave Helpshift behind

Switching away from Helpshift is safest in stages. Export your data, verify the new tool can import it, and confirm the features you depend on. Run a pilot first, then migrate fully, keeping Helpshift running until you've validated the fit. Free trials above help.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].