The gathering of data regarding customer interactions at all levels of a company is known as user interaction tracking. A user interaction tracking system keeps track of both current and potential clients and how they connect with sales teams in the future. You may get a better idea of what type of content resonates with your audience by analyzing engagement levels over time and across different content marketing initiatives and specific pieces of content. Although social network shares and website traffic are vital to track, only engagement metrics provide an accurate picture of how visitors interact with your content.