GoSquared vs Freshsales vs Bigin by Zoho CRM Comparison
GoSquared
Starting at $29 /Month
- Large Enterprises
- Medium Business
GoSquared is an analytics and CRM platform for small to medium-sized digital businesses that want real-time visitor tracking, live chat, and customer data consolidated in one tool instead of managing separate subscriptio…
Freshsales
Starting at $9 /user/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Freshsales leads on user satisfaction with a 4.7-star rating across 536 reviews.
GoSquared vs Freshsales vs Bigin by Zoho CRM — at a glance
| Feature | GoSquared | Freshsales | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.5 / 5 | 4.7 / 5 | 4.6 / 5 |
| Reviews | 95 | 536 | 294 |
| Starting price | $29 /Month | $9 /user/month | $7 /User/Month |
| Free trial | No | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Small Business |
| Category | CRM Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours | Business Hours, Online |
| Certifications | GDPR | SOC 2, GDPR | — |
| Data residency | Global | Global | Global |
Key differences between GoSquared and Freshsales
- Pricing: GoSquared starts at $29 /Month, while Freshsales starts at $9 /user/month.
- Free trial: Freshsales offers a free trial; GoSquared does not.
- Target audience: GoSquared is built for Large Enterprises and Medium Business, while Freshsales targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: Freshsales scores higher with a 4.7-star average.
- Deployment: GoSquared supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Mac; Freshsales supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare GoSquared vs Freshsales vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for mid-sized sales teams needing intuitive CRM with strong automation.
- You want a user-friendly CRM that requires minimal technical expertise.
- Your sales team benefits from integrated communication tools like email and calls.
- You need intelligent lead scoring to prioritize high-potential prospects efficiently.
- Your company requires advanced web form automation capabilities.
- You depend heavily on highly customizable, graphical reporting features.
Small Business
GoSquared typically suits Large Enterprises and Medium Business. Freshsales tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | GoSquared is an analytics and CRM platform for small to medium-sized digital businesses that want real-time visitor tracking, live chat, and customer data consolidated in one tool instead ... Read More about GoSquared | Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More about Freshsales | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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SpotScoreWhat's this? ↗ | 8.7/10 | 9.3/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 50 to 500 employees | 11-50 employees51-500 employees | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Real-Time Analytics: GoSquared provides real-time insights into user behavior, letting managers make informed decisions quickly. You can track visitors as they work through your site, identifying trends and improving user experiences on-the-fly.
- Customer Engagement Tools: With built-in live chat and messaging features, GoSquared lets teams engage with customers directly. This means you can address inquiries instantly, improving customer satisfaction and building stronger relationships.
- Comprehensive Dashboard: The intuitive dashboard consolidates key metrics in one place, making it easy for administrators to monitor performance at a glance. You’ll appreciate how quickly you can access critical data without sifting through multiple reports.
- Simplified Sales Processes: Freshsales simplifies your sales workflow, letting teams track leads, manage customer interactions, and close deals faster. You'll appreciate how easy it is to work through the sales pipeline, so nothing slips through the cracks.
- Intelligent Lead Scoring: With Freshsales, you can prioritize your leads based on their engagement and likelihood to convert. This feature allows you and your team to focus efforts where they matter most, driving efficiency and improving conversion rates.
- Built-in Communication Tools: Freshsales integrates email, phone calls, and chat features directly into the platform. This means you can engage with prospects without switching between tools—saving time for you and your team.
No key benefits available yet.
Best fit
- 50 to 500 employees
- Martech, SaaS, eCommerce, Digital Marketing, and Analytics
- roles such as Marketing Managers, Product Managers, Data Analysts, and Customer Success Managers
- 11 to 500 employees
- Sales Automation, SaaS, Martech, Fintech, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to GoSquared if they find its pricing model not aligning with their budget, especially for startups or small businesses that require cost-effective analytics solutions without compromising on essential features.
- Some users might prefer alternatives that offer more advanced features like AI-driven insights or predictive analytics, which can provide deeper data analysis and enhance decision-making processes beyond what GoSquared offers.
- Businesses looking for seamless integration with other tools or platforms may explore alternatives that provide better compatibility with their existing software ecosystem, ensuring a smoother workflow and data transfer.
- Users might consider alternatives to Freshsales due to specific needs or preferences that may not be fully addressed by the platform.
- Some businesses may require more advanced automation features or customization options that Freshsales does not offer, prompting them to explore alternatives.
- Companies with budget constraints may seek more cost-effective CRM solutions that provide similar functionalities at a lower price point than Freshsales.
No alternatives guidance available yet.
Software Demo
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How do GoSquared, Freshsales and Bigin by Zoho CRM Compare on Features?
Total Features | 28 Features | 10 Features | 10 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare GoSquared, Freshsales and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
GoSquared vs Freshsales User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 67 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use, strong customer support, and effective sales process automation, tempered by occasional performance issues and feature limitations. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Contentstudio  Pharmaseal  Proply |  Dunzo  Dyson  Grabyo |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  3 Screenshots |  35 Screenshots |
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Videos |  3 Videos |  3 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, GoSquared or Freshsales?
- Freshsales edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do GoSquared and Freshsales offer a free trial?
- Freshsales offers a free trial. GoSquared does not.
- What is the starting price of GoSquared vs Freshsales?
- GoSquared starts at $29 /Month. Freshsales starts at $9 /user/month.
- What are the top alternatives to GoSquared?
- Top alternatives to GoSquared include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.
- What are the top alternatives to Freshsales?
- Top alternatives to Freshsales include Bigin by Zoho CRM, Salesforce, HubSpot CRM, Freshworks 360, Nutshell.