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Best Zoho SalesIQ Alternatives — 8 Compared, With Free Tools (2026)

Explore 8 alternatives to Zoho SalesIQ — vetted by our editors with real user reviews, pricing, and feature comparisons.

The top free Zoho SalesIQ alternatives, at a glance

Quick answer

Want the short version? The top Zoho SalesIQ alternatives are Formilla.com, Customerly and ProProfs Chat. Formilla.com leads with a SpotScore of 9 and a 4.5★ rating. See the full comparison of all 8 on score, rating, and price below.

When Zoho SalesIQ stops earning its keep, you have options. These 8 live chat software free alternatives are the ones we'd recommend first, ranked by SpotScore (real-user satisfaction and market presence combined), star ratings, and how each one prices. Editors check every entry. Skim the table, then read on for the detail.

ProductSpotScoreRatingPricingBest for
Formilla.comMaximize customer engagement and generate leads effortlessly.9★★★★★ 4.5(1)Freefrom $23.99/moteams of all sizes
CustomerlySimplify customer management and boost sales with Customerly.9★★★★★ 4.56(17)Freefrom $24/moteams of all sizes
ProProfs ChatStreamline chat support and increase customer engagement.8.9★★★★☆ 4.45(70)Freefrom $10 /User/Monthteams of all sizes
SubizElevate your customer care game with Subiz.8.6★★★★★ 5(1)Freefrom $9.59/moteams of all sizes
WebGreeterSeamless client communication, guaranteed.8.4★★★★★ 5(1)Freefrom $20 /User/Monthteams of all sizes
Re:plainInstantly connect and engage with website visitors.8.3★★★★★ 4.7(5)Freefrom $3.99small & mid-size businesses
Live800Empower your business with instant customer engagement.8.1★★★★☆ 3.82(11)Freefrom $239/yrteams of all sizes
Melu Managed Live ChatConvert visitors into sales with secure live chat.7.8★★★★★ 4.91(27)FreeFree Trial · Quotation Basedteams of all sizes

9.0

SpotScore

Formilla.com - Live Chat Software

Formilla.com

Maximize customer engagement and generate leads effortlessly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

1 verified reviews

Add to compare

What is Formilla.com?

Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly through live chat while segmenting your customer base. The tool offers ...

Read more about Formilla.com
Free Trial

9.0

SpotScore

Customerly - Live Chat Software

Customerly

Simplify customer management and boost sales with Customerly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.6

17 verified reviews

Add to compare

What is Customerly?

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering support, collecting feedback, and automating key processes like routing and email marketing. With features ...

Read more about Customerly
Free Trial

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8.9

SpotScore

ProProfs Chat - Live Chat Software

ProProfs Chat

Streamline chat support and increase customer engagement.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

70 verified reviews

Add to compare

What is ProProfs Chat?

ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of operator-to-operator chat, new representatives can learn from experienced ones, while customizable chat windows and ...

Read more about ProProfs Chat
Free Trial·

ProProfs Chat offers custom pricing plan

8.6

SpotScore

Subiz - Live Chat Software

Subiz

Elevate your customer care game with Subiz.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

1 verified reviews

Add to compare

What is Subiz?

Introducing Subiz, the ultimate solution for capturing leads from your website visitors. This innovative sales tool allows users to attract and engage their audience, while seamlessly collecting important lead information. With Subiz, users can automate welcome messages, assign conversations to ...

Read more about Subiz
Free Trial

8.4

SpotScore

WebGreeter - Live Chat Software

WebGreeter

Seamless client communication, guaranteed.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

1 verified reviews

Add to compare

What is WebGreeter?

Experience seamless live chatting with clients with WebGreeter. Our BI-driven software offers customisable and easy-to-use solutions for hassle-free communication, regardless of your company's size or time zone. Our highly-skilled team ensures quick problem resolution to enhance client ...

Read more about WebGreeter
Free Trial·

WebGreeter offers custom pricing plan

8.3

SpotScore

Re:plain - Live Chat Software

Re:plain

Instantly connect and engage with website visitors.

Best for: SMB teams · Mid-market

Start Free Trial

4.7

5 verified reviews

Add to compare

What is Re:plain?

Enhance your online communication and support with Re:plain, the ultimate web-chat service provider. This platform integrates with popular messaging apps like WhatsApp, Facebook Messenger, and Telegram, allowing you to capture more leads and engage with website visitors in real time. With ...

Read more about Re:plain
Free Trial

8.1

SpotScore

Live800 - Live Chat Software

Live800

Empower your business with instant customer engagement.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

3.8

11 verified reviews

Add to compare

What is Live800?

Live800 is a cutting-edge, enterprise-level live chat system that offers a seamless multichannel experience for businesses. By integrating ACD and big data analysis, it provides a comprehensive solution for online marketing and customer service. With over 13 years of experience in the industry, ...

Read more about Live800
Free Trial·

Live800 offers custom pricing plan

7.8

SpotScore

Melu Managed Live Chat - Live Chat Software

Melu Managed Live Chat

Convert visitors into sales with secure live chat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.9

27 verified reviews

Add to compare

What is Melu Managed Live Chat?

Melu is a managed live chat software that helps convert website visitors into leads and sales in no time! Enjoy top-notch customer service with 256-bit encryption for all chat sessions, ensuring your visitors' personal data is always secure. Receive an email notification as soon as a chat ...

Read more about Melu Managed Live Chat
Free Trial·

Melu Managed Live Chat offers custom pricing plan

Zoho SalesIQ vs its closest competitors

Across Live Chat Software, 8 products compete directly with Zoho SalesIQ. The strongest overlap is with Formilla.com, Customerly and ProProfs Chat. Each is compared against Zoho SalesIQ on rating, pricing and feature coverage below.

Tools similar to Zoho SalesIQ

Searches for "sites like Zoho SalesIQ" and "apps like Zoho SalesIQ" land on the same shortlist as "Zoho SalesIQ alternatives" — the 8 options below cover both, whether you want a like-for-like replacement or something lighter.

What earned each Zoho SalesIQ alternative its spot

Formilla.com9Best for teams of all sizes

Multi-language support

Watch for: Limited advanced features

Customerly9Best for teams of all sizes

Affordable software offering great value for money, including a free tier with almost all necessary features.

Watch for: Some users find Customerly to be not the easiest and most efficient tool for live chat.

ProProfs Chat8.9Best for teams of all sizes

Predefined messages for efficiency

Watch for: Limited integrations

Subiz8.6Best for teams of all sizes

Lead capture automation

Watch for: Limited customization options

WebGreeter8.4Best for teams of all sizes

Customizable solutions

Watch for: Limited advanced features

Re:plain8.3Best for small & mid-size businesses

Integrates with popular messaging apps

Watch for: Limited to messaging apps

Live8008.1Best for teams of all sizes

Enterprise-level features

Watch for: Complex setup

Melu Managed Live Chat7.8Best for teams of all sizes

Managed service for leads

Watch for: Limited customization options

Why teams look for a Zoho SalesIQ alternative

A handful of pain points come up again and again when teams consider replacing Zoho SalesIQ:

  • Limited advanced features and integrations compared to competitors like HubSpot or Salesforce.
  • Some users find the Marketplace lacking in additional apps and connectors, limiting customization options.
  • Full feature utilization requires training; newcomers may find the tool complex.
  • Integration with third-party tools may be challenging, impacting the overall functionality and scalability.

Key things to look for in a Zoho SalesIQ alternative

A factual rundown of the 8 free alternatives: 8 offer a free tier; paid plans run $3.99–$239, with Re:plain the cheapest entry point; and Subiz is the highest rated at 5★ across 1 reviews.

How we rank, in short.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Zoho SalesIQ are Subiz (5.0★), WebGreeter (5.0★), Melu Managed Live Chat (4.9★). Compare all 8 alternatives side-by-side above.

When evaluating alternatives to Zoho SalesIQ, prioritize: Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Offline Form, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Zoho SalesIQ starts from $7 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply Zoho SalesIQ is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to narrow down your Zoho SalesIQ alternative

  • On a budget / just exploring: start with a free tier — Formilla.com, Customerly and ProProfs Chat let you evaluate without paying upfront.
  • If real-user ratings matter most: Subiz has the strongest star rating (5★) among the options with verified reviews.
  • Want the safest pick: Formilla.com has the highest Spotsaas Score (9) in this list — a strong default if you're unsure.

Before you switch from Zoho SalesIQ

To replace Zoho SalesIQ smoothly, treat data first. Export it, confirm the new tool can import it, and check feature parity for the work you actually do. Pilot on a free tier before rolling out, and keep Zoho SalesIQ running until everything has moved over cleanly.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].