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Workhub Tasks Alternatives: 12 Options Compared, Including Free (2026)

Explore 12 alternatives to Workhub Tasks, vetted by our editors with real user reviews, pricing, and feature comparisons.

The 12 best free Workhub Tasks alternatives this year

Quick answer

For most teams, the best Workhub Tasks alternatives are Help Scout, Salesforce Service Cloud and HelpDesk. Help Scout leads with a SpotScore of 9.7 and a 4.54★ rating. The table compares all 12 on score, rating, and price below.

Price, missing features, or a steep learning curve will make any team rethink Workhub Tasks. These 12 help desk software free alternatives are the ones we'd put in the running. We rank by SpotScore (real-user satisfaction and market presence), then ratings and pricing. Editors review every entry. Glance at the table, then read on.

ProductSpotScoreRatingPricingBest for
Help ScoutStreamline customer support with Help Scout.9.7★★★★★ 4.54(327)Freefrom $20 /User/Monthteams of all sizes
Salesforce Service CloudCustomer service made smarter, faster, and better.9.6★★★★★ 4.99(790)Freefrom $25 /user/monthteams of all sizes
HelpDeskStreamline customer support and boost team productivity.9.4★★★★★ 4.94(36)Freefrom $29 /User/Monthteams of all sizes
DeskeroStreamlining customer support, one click at a time.9★★★★☆ 4.31(70)Freefrom $9 /User/Monthteams of all sizes
SupportbenchEfficient Support Management for SMBs9★★★★★ 4.95(77)Freefrom $32/moteams of all sizes
TrakdeskStreamline, organize, and improve customer support.8.6★★★★★ 4.5(2)Freefrom $9.99 /User/Monthteams of all sizes
EvantoDeskEfficient help desk solutions for exceptional customer service.8.4★★★★★ 5(4)Freefrom $15 /User/Monthteams of all sizes
Zoho DeskEfficient support for all your business needs.9.7★★★★☆ 4.39(4147)FreeFree Trial · Subscriptionteams of all sizes
SysAidStreamline IT support anytime, anywhere.9.8★★★★★ 4.65(710)FreeFree Trial · Quotation Basedteams of all sizes
LiveAgentConnect with your customers on all channels.9.8★★★★★ 4.67(870)FreeFree Trial · Freemium · Subscriptionteams of all sizes
CrispTransforming customer conversations, one click at a time.9.7★★★★☆ 4.47(140)FreeFree Trial · Freemium · Subscriptionsmall & mid-size businesses
AgiloftEfficient service desk solutions for small-to-midsize companies.—★★★★★ 4.68(74)FreeFree Trial · Freemium · Quotation Basedteams of all sizes

9.7

SpotScore

Help Scout - Help Desk Software

Help Scout

Streamline customer support with Help Scout.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Help Scout?

Help Scout is a modern help desk system for growing businesses. It helps support teams grow from a few people to 10s of thousands of users, retain customers, and delight them with exceptional support. The goal is to succeed with Help Scout, so user can provide personal support during migration ...

Read more about Help Scout
Free Trial

9.6

SpotScore

Salesforce Service Cloud - Help Desk Software

Salesforce Service Cloud

Customer service made smarter, faster, and better.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

watch-demo

Watch Demo

What is Salesforce Service Cloud?

Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service organization employees and service customers alike, providing centralized views of support requests across all ...

Read more about Salesforce Service Cloud
Free TrialTry Free →

9.4

SpotScore

HelpDesk - Help Desk Software

HelpDesk

Streamline customer support and boost team productivity.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is HelpDesk?

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...

Read more about HelpDesk
Free Trial·

HelpDesk offers custom pricing plan

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Reach in-market buyersRank above rivals2M+ buyers a year

9.0

SpotScore

Deskero - Help Desk Software

Deskero

Streamlining customer support, one click at a time.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Deskero?

Deskero is a powerful help desk software that keeps workflows simple and intuitive thanks to the push of a button. Powerful tools taken from experts at Deskero Technologies will enable to run a team of agents on a simple interface, which is optimized on mobile devices. Each help desk request ...

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Free Trial

9.0

SpotScore

Supportbench - Help Desk Software

Supportbench

Efficient Support Management for SMBs

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Supportbench?

Supportbench. is an affordable Help Desk Software for SMB companies who manage their own customer support. It's the most simple to use Support Desk Software with many features & customization options. Supportbench. has helped customers with similar requirements, to better manage their ...

Read more about Supportbench
Free Trial·

Supportbench offers custom pricing plan

8.6

SpotScore

Trakdesk - Help Desk Software

Trakdesk

Streamline, organize, and improve customer support.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Trakdesk?

Trakdesky is a ticketing system designed for help desk and support staff from the corporate level to stand alone software vendors. Give customers a great experience when they have trouble by keeping them in the loop with tickets and gives employees the ability to communicate better by grouping ...

Read more about Trakdesk
Free Trial

8.4

SpotScore

EvantoDesk - Help Desk Software

EvantoDesk

Efficient help desk solutions for exceptional customer service.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is EvantoDesk?

The EvantoDesk Help Desk Software is a quick and easy way to purchase help desk tickets from customers. The help desk software also allows customers to purchase help desk tickets from the service desk. All the data from those tickets can be exported into various file formats including csv, ...

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Free Trial

9.7

SpotScore

Zoho Desk - Help Desk Software

Zoho Desk

RECOMMENDED

Efficient support for all your business needs.

Best for: SMB teams · Mid-market · Enterprise

Add to compare

watch-demo

Watch Demo

What is Zoho Desk?

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...

Read more about Zoho Desk
Free TrialTry Free →·

Starts from $7/user/month when yearly

9.8

SpotScore

SysAid - Help Desk Software

SysAid

Streamline IT support anytime, anywhere.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is SysAid?

SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...

Read more about SysAid
Free Trial·

SysAid offers custom pricing plan

9.8

SpotScore

LiveAgent - Help Desk Software

LiveAgent

Connect with your customers on all channels.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is LiveAgent?

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...

Read more about LiveAgent
Free Trial·

Starts from $15/User/Month, also offers free forever plan

9.7

SpotScore

Crisp - Live Chat Software

Crisp

Transforming customer conversations, one click at a time.

Best for: SMB teams · Mid-market

Start Free Trial

Add to compare

What is Crisp?

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...

Read more about Crisp
Free Trial·

Starts from $25/User/Month, also offers free forever plan

Agiloft - Help Desk Software

Agiloft

Efficient service desk solutions for small-to-midsize companies.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Agiloft?

Agiloft is the lightweight, secure, and affordable help desk software solution designed specifically to meet the needs of IT departments of small-to-midsize companies. With functionality that includes knowledge management, customer service tools, live chat, and smart phone support capabilities, ...

Read more about Agiloft
Free Trial·

Agiloft offers custom pricing plan

Who competes with Workhub Tasks?

Buyers comparing Workhub Tasks usually weigh it against these 12 help desk software competitors, starting with Help Scout, Salesforce Service Cloud and HelpDesk. Each is compared against Workhub Tasks on rating, pricing and feature coverage below.

Tools similar to Workhub Tasks

Searches for "sites like Workhub Tasks" and "apps like Workhub Tasks" land on the same set of options as "Workhub Tasks alternatives" — the 12 options below cover both, whether you want a like-for-like replacement or something lighter.

What each pick gets right

Help Scout9.7Best for teams of all sizes

Scalable for growing teams

Watch for: Can be overwhelming for new users

Salesforce Service Cloud9.6Best for teams of all sizes

Intuitive user interface

Watch for: Complex setup process

HelpDesk9.4Best for teams of all sizes

Intuitive user interface

Watch for: Limited advanced features

Deskero9Best for teams of all sizes

Intuitive interface

Watch for: Limited advanced features

Supportbench9Best for teams of all sizes

Affordable for SMBs

Watch for: Limited features for larger teams

Trakdesk8.6Best for teams of all sizes

Designed for corporate-level support

Watch for: Can be complex for small teams

EvantoDesk8.4Best for teams of all sizes

Easy ticket purchasing

Watch for: Limited features compared to competitors

Zoho Desk9.7Best for teams of all sizes

Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.

Watch for: Although mobile support is available, certain functionalities may be more limited compared to the desktop version.

SysAid9.8Best for teams of all sizes

Internet-based solution

Watch for: Limited advanced features

LiveAgent9.8Best for teams of all sizes

Multi-channel support across channels

Watch for: Can be overwhelming for new users

Crisp9.7Best for small & mid-size businesses

Responsive and helpful customer support team, providing prompt assistance and solutions.

Watch for: Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

AgiloftBest for teams of all sizes

Lightweight and secure

Watch for: Limited advanced features

Why teams look for a Workhub Tasks alternative

Several familiar frustrations tend to drive teams away from Workhub Tasks:

  • May require extensive setup
  • Limited third-party integrations
  • Can be complex for new users
  • Not focused solely on customer service

How to judge a Workhub Tasks alternative

The numbers behind these 12 free alternatives: 12 offer a free tier; paid plans run $9–$32, with Deskero the cheapest entry point; and EvantoDesk is the highest rated at 5★ across 4 reviews.

How the scoring works.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Workhub Tasks are EvantoDesk (5.0★), Salesforce Service Cloud (5.0★), Supportbench (5.0★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to Workhub Tasks, prioritize: Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Customizable Branding, Ticket Management, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Workhub Tasks starts from $39 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply Workhub Tasks is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to pick the Workhub Tasks alternative that fits you

  • On a budget / just exploring: start with a free tier — Help Scout, Salesforce Service Cloud and HelpDesk let you evaluate without paying upfront.
  • If real-user ratings matter most: EvantoDesk has the strongest star rating (5★) among the options with verified reviews.
  • Want the safest pick: Help Scout has the highest Spotsaas Score (9.7) in this list — a strong default if you're unsure.

Making the jump from Workhub Tasks

Before you cut over from Workhub Tasks, secure your data. Export it, test the import into the new tool, and make sure your core workflows carry through. Pilot on a free trial before going live, and don't close Workhub Tasks until the migration's complete.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].