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Startquestion vs YesInsights Comparison

Last updated:

Startquestion

4.8(19 reviews)

Starting at $41 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS gives an accurate measure of customer loyalty. Unlike satisfaction studies which indicate how happy user is with what receive from a company, NPS measures how likely to recommend a company to friends and colleagues.…

YesInsights

4.8(12 reviews)

Starting at $20 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

YesInsights is NPS software for customer success and marketing teams that need to deploy one-click surveys quickly and track satisfaction scores over time. Its CMS lets teams manage survey campaigns and route responses t…

YesInsights leads on user satisfaction with a 4.8-star rating across 12 reviews.

Spotsaas Analysis

StartquestionYesInsights

The core difference between Startquestion and YesInsights lies in Startquestion's focus on simplicity and support, while YesInsights emphasizes customization and integration capabilities. Startquestion is ideal for businesses prioritizing straightforward survey deployment, whereas YesInsights suits those seeking tailored survey options linked to existing systems.

- Best for small to medium businesses - Offers simple and effective NPS surveys - Features an intuitive interface for quick setup - Provides reliable customer support - Priced at $41 - Ideal for users needing straightforward survey solutions

- Best for small to medium businesses - Focuses on quick and customizable NPS surveys - Easy-to-use interface for fast survey creation - Allows integration with customer databases - Priced at $20 - Ideal for users wanting tailored survey options

Startquestion vs YesInsights — at a glance

FeatureStartquestionYesInsights
Rating4.8 / 54.8 / 5
Reviews1912
Starting price$41 /Month$20 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Online
CertificationsGDPRGDPR
Data residencyUSUS

Key differences between Startquestion and YesInsights

  • Pricing: Startquestion starts at $41 /Month, while YesInsights starts at $20 /Month.
  • User satisfaction: YesInsights scores higher with a 4.8-star average.
  • Deployment: Startquestion supports SaaS/Web/Cloud; YesInsights supports SaaS/Web/Cloud.

Startquestion vs YesInsights — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Startquestion - NPS Software
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YesInsights - NPS Software
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Startquestion vs YesInsights: Biggest differences

Start here before you go deeper into features.

Startquestion

Best for small to medium businesses needing simple, effective NPS surveys.

Choose if
  • You want an easy-to-use, intuitive interface for quick survey setup
  • You need reliable customer support and responsive service
  • You require flexible survey options without complex configurations
Consider alternatives if
  • Your organization demands advanced features and extensive customizations
  • You require broad third-party integrations and marketplace apps

YesInsights

Best for small to medium businesses needing quick, customizable NPS surveys.

Choose if
  • You want an easy-to-use interface for fast survey creation and deployment.
  • You need customizable surveys integrated with your customer database and NPS dashboard.
  • You prefer a simple, streamlined setup with minimal technical complexity.
Consider alternatives if
  • Your organization requires extensive third-party integrations for complex workflows.
  • Your team needs advanced survey features and complex customizations without support.

Startquestion: Best for small to medium businesses needing simple, effective NPS surveys. YesInsights: Best for small to medium businesses needing quick, customizable NPS surveys.

Description

NPS gives an accurate measure of customer loyalty. Unlike satisfaction studies which indicate how happy user is with what receive from a company, NPS measures how likely to recommend a ... Read More about Startquestion

YesInsights is NPS software for customer success and marketing teams that need to deploy one-click surveys quickly and track satisfaction scores over time. Its CMS lets teams manage survey ... Read More about YesInsights

Entry Level Pricing

  • Starts from $41 , Billed Yearly
  • Starts from $20

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

9.4/10

8.8/10

User Ratings

Based on verified Spotsaas reviews

4.76

(19)

4.79

(12)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
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Software Demo

Demo

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How do Startquestion and YesInsights Compare on Features?

Total Features

27 Features

16 Features

Unique Features

No unique features

No unique features

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Compare Startquestion and YesInsights on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $41 , Billed Yearly
      • $20

      Pricing Plans

      • Start

        • 50+ survey templates

        • Intuitive interface

        • All question types

        Show more +

      • Business

        • Includes features of Start plan, plus

        • Recurring invitations

        • Company sender email address

        Show more +

      • Team

        • Includes features of Business plan, plus

        • Multiple users

        • Survey collaboration

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Startquestion pricing
      YesInsights pricing

      Startquestion vs YesInsights: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Startquestion vs YesInsights Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Startquestion User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      17

      2

      0

      0

      0

      10

      2

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express high satisfaction with Startquestion’s ease of use, customer support, and survey flexibility, though some desire more advanced features and integrations.

      What buyers like

      • Ease of use
      • Customer support
      • Survey customization

      Common complaints

      • Limited advanced features
      • Lack of integrations

      Buyer sentiment

      Users overwhelmingly praise YesInsights for its ease of use, fast setup, and customizable survey capabilities, though some note limitations in integrations and complexity for new users.

      What buyers like

      • Ease of use
      • Customization options
      • Quick setup

      Common complaints

      • Limited integrations
      • Complexity for new users

      Pros and Cons

      • Easy to use and intuitive interface

      • Excellent customer service and support

      • Variety of survey options and configurations

      • Limited selection of advanced features and customizations

      • Lack of marketplace apps and connectors for enhanced functionalities

      • Easy-to-use interface enabling quick survey creation

      • Customizable surveys allowing precise feedback collection

      • Fast setup saving time for users

      • Limited integration options restricting advanced functionality

      • Complexity of rich features can overwhelm new users without support

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Startquestion or YesInsights? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Share Survey screenshot

      3 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to Startquestion and YesInsights in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Startquestion or YesInsights?
      YesInsights edges out the other on user ratings (4.8 vs 4.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Startquestion and YesInsights offer a free trial?
      Yes, both Startquestion and YesInsights offer a free trial.
      What is the starting price of Startquestion vs YesInsights?
      Startquestion starts at $41 /Month. YesInsights starts at $20 /Month.
      What are the top alternatives to Startquestion?
      Top alternatives to Startquestion include Zonka Feedback, FeedbackLink, YesInsights, Promoter Ninja, Trustmary.
      What are the top alternatives to YesInsights?
      Top alternatives to YesInsights include Zonka Feedback, FeedbackLink, Promoter Ninja, GrowthScore, Thermostat.