9.5
SpotScore
Jitbit Helpdesk
Streamline customer support with Jitbit Helpdesk.
Best for: SMB teams · Mid-market · Enterprise
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What is Jitbit Helpdesk?
Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using Jitbit reduces the response time for customers and makes it easy for user to stay afloat of all the ...
Read more about Jitbit Helpdesk9.1
SpotScore

Mojo Helpdesk
Efficient, integrated help desk for all your needs.
Best for: SMB teams · Mid-market · Enterprise
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What is Mojo Helpdesk?
The Mojo HelpDesk software is designed for customers who need advanced, integrated help desk software with all the features of Mojo but with many more capabilities. Features include password protected access, automated troubleshooting tools, multi site client management, security & firewall ...
Read more about Mojo Helpdesk8.8
SpotScore

Faveo HELPDESK
Streamline your support with Faveo Help Desk.
Best for: SMB teams · Mid-market · Enterprise
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What is Faveo HELPDESK?
Faveo's Help Desk Software is designed to help IT Managers and Administrators provide exceptional Support to their customers. The Faveo Help Desk tool places the user in direct contact with one individual for Live Chat, email support, personalized email alerts, Ask a Question tools, Ticket ...
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8.8
SpotScore

Capacity
Streamline, centralize, and revolutionize your workflow today.
Best for: SMB teams · Mid-market · Enterprise
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What is Capacity?
Capacity is an AI-powered support automation platform that gives teams instant access to organizational knowledge through a single dashboard, reducing time spent on repetitive emails and interruptions. It automates internal support workflows, centralizes documentation and FAQs, and maintains ...
Read more about CapacityCapacity offers custom pricing plan
8.7
SpotScore

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What is OTRS?
OTRS is a help desk software that simplifies the whole help desk procedure and transforms it into a convenient and efficient process. It enables users to create various types of tickets or problems for IT support, as well as share those tickets with other managers and teams. For tasks such as ...
Read more about OTRSOTRS offers custom pricing plan
8.4
SpotScore
Enchant
Empowering non-techies, simplifying customer support.
Best for: SMB teams · Mid-market · Enterprise
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What is Enchant?
Enchant is a help desk that is meant for non-technical users. The goal is to have people with no IT experience use Enchant to help them with their problems. Enchant does not have any features for support agents, only customers. Thus, it cannot be used for call centers. With integrated support ...
Read more about Enchant9.7
SpotScore

Zoho Desk
RECOMMENDED
Efficient support for all your business needs.
Best for: SMB teams · Mid-market · Enterprise
What is Zoho Desk?
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read more about Zoho Desk9.8
SpotScore

Intercom
Boost your sales, keep your customers, and grow.
Best for: SMB teams · Mid-market · Enterprise
What is Intercom?
Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently qualify, route, and convert leads, resulting in faster sales and improved lead generation. Engage customers with ...
Read more about IntercomStarts from $59/Month
9.8
SpotScore

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What is SysAid?
SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...
Read more about SysAidSysAid offers custom pricing plan
9.8
SpotScore
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What is LiveAgent?
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
Read more about LiveAgentStarts from $15/User/Month, also offers free forever plan
9.7
SpotScore

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What is Crisp?
Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...
Read more about CrispStarts from $25/User/Month, also offers free forever plan
9.7
SpotScore

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What is Help Scout?
Help Scout is a modern help desk system for growing businesses. It helps support teams grow from a few people to 10s of thousands of users, retain customers, and delight them with exceptional support. The goal is to succeed with Help Scout, so user can provide personal support during migration ...
Read more about Help ScoutStarts from $20/User/Month when Billed Yearly
