Trustmary vs SurveyLab Comparison
Trustmary
Starting at $190 /Month
- Free Trial
- Large Enterprises
- Medium Business
Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A us…
SurveyLab
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveyLab is a survey and NPS platform for market researchers, HR teams, and customer experience managers who need to run ongoing measurement programs across diverse project types. Its drag-and-drop builder supports a wi…
SurveyLab leads on user satisfaction with a 4.8-star rating across 38 reviews.
Spotsaas Analysis
TrustmarySurveyLab
The core difference between Trustmary and SurveyLab lies in Trustmary's focus on automated NPS feedback specifically for e-commerce and social platforms, while SurveyLab emphasizes intuitive survey creation for broader feedback collection across multiple channels. Trustmary is ideal for small to medium e-commerce and social network businesses, whereas SurveyLab suits small to medium businesses looking for a user-friendly survey tool.
- Best for scalable, automated NPS feedback - Ideal for e-commerce and social platforms - Simple, low-complexity tool - Suitable for small to medium businesses - Price: $190 - Focuses on automation
- Best for measuring NPS with intuitive surveys - Quick and easy survey creation - Drag-and-drop question types - Multi-channel customer response collection - Ideal for small to medium businesses - Price: not listed
Trustmary vs SurveyLab — at a glance
| Feature | Trustmary | SurveyLab |
|---|---|---|
| Rating | 4.6 / 5 | 4.8 / 5 |
| Reviews | 11 | 38 |
| Starting price | $190 /Month | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Online | Business Hours, Online |
| Certifications | GDPR | — |
| Data residency | US | US |
Key differences between Trustmary and SurveyLab
- Pricing: Trustmary starts at $190 /Month. SurveyLab pricing is not publicly listed.
- Target audience: Trustmary is built for Large Enterprises and Medium Business, while SurveyLab targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: SurveyLab scores higher with a 4.8-star average.
- Deployment: Trustmary supports SaaS/Web/Cloud; SurveyLab supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Trustmary vs SurveyLab — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Trustmary vs SurveyLab: Biggest differences
Start here before you go deeper into features.
Best for scalable, automated NPS feedback in e-commerce and social platforms.
- You need a simple, low-complexity tool for automated NPS feedback collection.
- Your business is a small to medium e-commerce, social network, or search engine platform.
- You want trustworthy NPS scores verified via deeplinks and easy HubSpot integration.
- You require advanced widget customization for embedding on your website.
- You need highly visual, customizable, and versatile reporting dashboards.
Best for small to medium businesses measuring NPS with simple, intuitive surveys.
- You need quick, easy survey creation with drag-and-drop question types.
- Your team values multi-channel customer response collection for broader feedback.
- You want clear, tailored dashboards focused on NPS and customer satisfaction metrics.
- Your enterprise requires extensive integrations and advanced analytics capabilities.
- You need highly customizable survey workflows or faster, more responsive UI performance.
Trustmary: Best for scalable, automated NPS feedback in e-commerce and social platforms. SurveyLab: Best for small to medium businesses measuring NPS with simple, intuitive surveys.
Description | Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social ... Read More about Trustmary | SurveyLab is a survey and NPS platform for market researchers, HR teams, and customer experience managers who need to run ongoing measurement programs across diverse project types. Its ... Read More about SurveyLab |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 9.4/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Trustmary and SurveyLab Compare on Features?
Total Features | 27 Features | 11 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Trustmary and SurveyLab on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Trustmary vs SurveyLab: Other Details
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Get help choosing | Get help choosing |
Trustmary vs SurveyLab Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | — |
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GDPR | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Trustmary User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally express satisfaction with Trustmary’s ease of use, automation, and integration, though some desire more advanced features and visual customization. What buyers like
Common complaints
| Buyer sentiment Users generally praise SurveyLab for its ease of use, flexible survey distribution, and strong customer support, though some note performance and navigation issues. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Trustmary and SurveyLab Customers
Customers |  Destia  Lumon  Happyornot | No Customers information available. |
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Media and Screenshots
Videos |  1 Videos |  1 Videos |
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Top Alternatives to Trustmary and SurveyLab in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Trustmary or SurveyLab?
- SurveyLab edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Trustmary and SurveyLab offer a free trial?
- Yes, both Trustmary and SurveyLab offer a free trial.
- What is the starting price of Trustmary vs SurveyLab?
- Trustmary starts at $190 /Month. SurveyLab starts at Contact for pricing.
- What are the top alternatives to Trustmary?
- Top alternatives to Trustmary include Startquestion, Zonka Feedback, SatisMeter, Emojics, SmileBack.
- What are the top alternatives to SurveyLab?
- Top alternatives to SurveyLab include ProProfs Survey Maker, SurveyLegend, GrowthScore, Promoter Ninja, Customer.guru.