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Top 6 Free Olark Alternatives, Compared (2026)

Explore 6 alternatives to Olark — vetted by our editors with real user reviews, pricing, and feature comparisons.

The top free Olark alternatives, at a glance

Quick answer

Want the short version? The top Olark alternatives are LiveAgent, LiveChat and Freshchat. LiveAgent leads with a SpotScore of 9.8 and a 4.67★ rating. See the full comparison of all 6 on score, rating, and price below.

If Olark isn't the right fit on price, features, or ease of use, these 6 live chat software free alternatives are the strongest options. We rank them by SpotScore, which blends real-user satisfaction with market presence, then by star ratings and pricing model. Every tool here is vetted by our editors. Scan the table first, then read the full breakdown below.

ProductSpotScoreRatingPricingBest for
LiveAgentConnect with your customers on all channels.9.8★★★★★ 4.67(870)Freefrom $15 /User/Monthteams of all sizes
LiveChatStreamline customer support and boost satisfaction with LiveChat.9.8★★★★☆ 4.35(791)Freefrom $16 /User/Monthteams of all sizes
FreshchatUpgrade your customer service with intelligent messaging.9.5★★★★☆ 4.45(630)Freefrom $15 /User/Monthteams of all sizes
Zendesk ChatBoost customer engagement with real-time chat.9★★★★☆ 4.39(125)Freefrom $19 /User/Monthteams of all sizes
MyLiveChatConvert visitors into loyal customers with MyLiveChat.8.8★★☆☆☆ 2.33(6)Freefrom $15/moteams of all sizes
LinkedChatSeamless customer experience, no frustration, happy customers.7.7★★★★☆ 4.28(46)Freefrom $9/moteams of all sizes

9.8

SpotScore

LiveAgent - Help Desk Software

LiveAgent

Connect with your customers on all channels.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.7

870 verified reviews

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What is LiveAgent?

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...

Read more about LiveAgent
Free Trial

9.8

SpotScore

LiveChat - Live Chat Software

LiveChat

Streamline customer support and boost satisfaction with LiveChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

791 verified reviews

Add to compare

What is LiveChat?

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...

Read more about LiveChat
Free Trial·

LiveChat offers custom pricing plan

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9.5

SpotScore

Freshchat - Live Chat Software

Freshchat

Upgrade your customer service with intelligent messaging.

Best for: SMB teams · Mid-market · Enterprise

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4.5

630 verified reviews

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What is Freshchat?

Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch chatbots help to boost customer interaction while allowing businesses to ...

Read more about Freshchat
Free Trial

9.0

SpotScore

Zendesk Chat - Live Chat Software

Zendesk Chat

Boost customer engagement with real-time chat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.4

125 verified reviews

Add to compare

What is Zendesk Chat?

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...

Read more about Zendesk Chat
Free Trial

8.8

SpotScore

MyLiveChat - Live Chat Software

MyLiveChat

Convert visitors into loyal customers with MyLiveChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

2.3

6 verified reviews

Add to compare

What is MyLiveChat?

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-time with a human touch. With tools like a floating chat button, proactive ...

Read more about MyLiveChat
Free Trial

7.7

SpotScore

LinkedChat - Live Chat Software

LinkedChat

Seamless customer experience, no frustration, happy customers.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

46 verified reviews

Add to compare

What is LinkedChat?

LinkedChat is a must-have tool for any SaaS business. Providing a seamless customer experience has never been easier with this platform. Directly chat with customers through popular communication channels like Slack, HipChat, and Telegram. What's even better is that no additional software is ...

Read more about LinkedChat
Free Trial

What earned each Olark alternative its spot

LiveAgent9.8Best for teams of all sizes

Multi-channel support across channels

Watch for: Can be overwhelming for new users

LiveChat9.8Best for teams of all sizes

Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

Watch for: Limited number of active accounts, hindering flexibility during certain periods of high volume.

Freshchat9.5Best for teams of all sizes

User-friendly interface for smooth customer interactions.

Watch for: Occasional glitches may disrupt the system flow.

Zendesk Chat9Best for teams of all sizes

Integrates well with other Zendesk products for customer support management.

Watch for: Some challenges with integration, especially when accessing CRM software behind firewalls.

MyLiveChat8.8Best for teams of all sizes

Fast messaging experience

Watch for: Limited integrations

LinkedChat7.7Best for teams of all sizes

Seamless customer experience

Watch for: Limited analytics features

Why teams look for a Olark alternative

Before comparing options, it helps to name why teams leave Olark in the first place:

  • Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.
  • Pricing structure, particularly for add-on features, may deter small startups or users on a budget.
  • Some users report occasional technical issues like slow loading times or glitches with the availability toggle.
  • Mobile app absence restricts chat accessibility when away from a desktop, impacting user convenience.

Key things to look for in a Olark alternative

Here's the data-driven picture across all 6 live chat software free alternatives: 6 offer a free tier; paid plans run $9–$19, with LinkedChat the cheapest entry point; and LiveAgent is the highest rated at 4.67★ across 870 reviews.

How we rank, in short.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Olark are LiveAgent (4.7★), Freshchat (4.5★), Zendesk Chat (4.4★). Compare all 6 alternatives side-by-side above.

When evaluating alternatives to Olark, prioritize: Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Offline Form, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply Olark is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to narrow down your Olark alternative

  • On a budget / just exploring: start with a free tier — LiveAgent, LiveChat and Freshchat let you evaluate without paying upfront.
  • If real-user ratings matter most: LiveAgent has the strongest star rating (4.67★) among the options with verified reviews.
  • Want the safest pick: LiveAgent has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

Before you switch from Olark

To replace Olark smoothly, treat data first. Export it, confirm the new tool can import it, and check feature parity for the work you actually do. Pilot on a free tier before rolling out, and keep Olark running until everything has moved over cleanly.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].