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Top 12 Helpy Alternatives for Android, Compared (2026)

Explore 12 alternatives to Helpy, vetted by our editors with real user reviews, pricing, and feature comparisons.

The 12 strongest Helpy alternatives, side by side

Quick answer

If Helpy isn't working out, the best alternatives are Deskpro, Supportbench and Milldesk. Deskpro ranks first with a SpotScore of 9.2 and a 4★ rating. See all 12 compared on score, rating, and price below.

You don't have to settle for Helpy if it isn't working. These 12 help desk software alternatives are the strongest replacements, ranked by SpotScore (real-user satisfaction and market presence), star ratings, and pricing. Editors vet each tool. Use the table for a fast comparison, then read the sections below for the full story.

ProductSpotScoreRatingPricingBest for
DeskproTransforming support with customizable tools and lightning-fast solutions.9.2★★★★☆ 4(16)Freefrom $29 /User/Monthteams of all sizes
SupportbenchEfficient Support Management for SMBs9★★★★★ 4.95(77)Freefrom $32/moteams of all sizes
MilldeskStreamline customer service with Milldesk's powerful solutions.8.8★★★★★ 4.5(2)FreeFree Trial · Quotation Basedteams of all sizes
Revelation helpdeskEfficient support for happy customers.8.2★★★★★ 4.5(4)Freefrom $19/yrteams of all sizes
TrengoRevolutionize customer service with Trengo.—★★★★☆ 4.42(184)FreeFree Trial · Subscriptionteams of all sizes
Zoho DeskEfficient support for all your business needs.9.7★★★★☆ 4.39(4147)FreeFree Trial · Subscriptionteams of all sizes
IntercomBoost your sales, keep your customers, and grow.9.8★★★★★ 4.55(2496)Subscription · Quotation Basedteams of all sizes
SysAidStreamline IT support anytime, anywhere.9.8★★★★★ 4.65(710)FreeFree Trial · Quotation Basedteams of all sizes
LiveAgentConnect with your customers on all channels.9.8★★★★★ 4.67(870)FreeFree Trial · Freemium · Subscriptionteams of all sizes
CrispTransforming customer conversations, one click at a time.9.7★★★★☆ 4.47(140)FreeFree Trial · Freemium · Subscriptionsmall & mid-size businesses
Help ScoutStreamline customer support with Help Scout.9.7★★★★★ 4.54(327)FreeFree Trial · Subscriptionteams of all sizes
GorgiasEffortlessly manage customer interactions and relationships.9.6★★★★★ 4.63(499)FreeFree Trial · Subscription · Quotation Basedteams of all sizes

9.2

SpotScore

Deskpro - Help Desk Software

Deskpro

Transforming support with customizable tools and lightning-fast solutions.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Deskpro?

Deskpro is a fully-customizable, web-based help desk software solution with features for IT and IT support. Deskpro's User Management tools allow to effectively track, manage, and support the help desk user base. Deskpro's Assist Desk Tool allows to quickly assign tickets to technicians for ...

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Free Trial

9.0

SpotScore

Supportbench - Help Desk Software

Supportbench

Efficient Support Management for SMBs

Best for: SMB teams · Mid-market · Enterprise

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What is Supportbench?

Supportbench. is an affordable Help Desk Software for SMB companies who manage their own customer support. It's the most simple to use Support Desk Software with many features & customization options. Supportbench. has helped customers with similar requirements, to better manage their ...

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Free Trial·

Supportbench offers custom pricing plan

8.8

SpotScore

Milldesk - Help Desk Software

Milldesk

Streamline customer service with Milldesk's powerful solutions.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Milldesk?

Milldesk, is a revolutionary help desk software, is the most comprehensive customer service system on the market today. This easy to use system gives access to all of the customer service calls via an easy to use web interface, with tickets/history records including user name, the date and time ...

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Free Trial·

Milldesk offers custom pricing plan

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8.2

SpotScore

Revelation helpdesk - Help Desk Software

Revelation helpdesk

Efficient support for happy customers.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Revelation helpdesk?

Revelation is a knowledge base and help desk software. With its help desk ticketing system, user will get customer support that is streamlined, consistent and documented. The knowledge base features integrated access to the customer information in databases, while the easy-to-use ticket ...

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Free Trial
Trengo - Help Desk Software

Trengo

Revolutionize customer service with Trengo.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Trengo?

The Trengo Digital Help Desk Software is a sophisticated platform that provides online customer service for remote and branch offices. Helpsdesk is a free, web-based help desk with integrated video conferencing to provide 24/7 support. The powerful dashboard gives virtual access to all the ...

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Free Trial

9.7

SpotScore

Zoho Desk - Help Desk Software

Zoho Desk

RECOMMENDED

Efficient support for all your business needs.

Best for: SMB teams · Mid-market · Enterprise

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What is Zoho Desk?

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...

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Free TrialTry Free →·

Starts from $7/user/month when yearly

9.8

SpotScore

Intercom - Live Chat Software

Intercom

Boost your sales, keep your customers, and grow.

Best for: SMB teams · Mid-market · Enterprise

See Plans & Pricing

Add to compare

watch-demo

Watch Demo

What is Intercom?

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently qualify, route, and convert leads, resulting in faster sales and improved lead generation. Engage customers with ...

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Starts from $59/Month

9.8

SpotScore

SysAid - Help Desk Software

SysAid

Streamline IT support anytime, anywhere.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is SysAid?

SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...

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Free Trial·

SysAid offers custom pricing plan

9.8

SpotScore

LiveAgent - Help Desk Software

LiveAgent

Connect with your customers on all channels.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is LiveAgent?

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...

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Free Trial·

Starts from $15/User/Month, also offers free forever plan

9.7

SpotScore

Crisp - Live Chat Software

Crisp

Transforming customer conversations, one click at a time.

Best for: SMB teams · Mid-market

Start Free Trial

Add to compare

What is Crisp?

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...

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Free Trial·

Starts from $25/User/Month, also offers free forever plan

9.7

SpotScore

Help Scout - Help Desk Software

Help Scout

Streamline customer support with Help Scout.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Help Scout?

Help Scout is a modern help desk system for growing businesses. It helps support teams grow from a few people to 10s of thousands of users, retain customers, and delight them with exceptional support. The goal is to succeed with Help Scout, so user can provide personal support during migration ...

Read more about Help Scout
Free Trial·

Starts from $20/User/Month when Billed Yearly

9.6

SpotScore

Gorgias - Help Desk Software

Gorgias

Effortlessly manage customer interactions and relationships.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Gorgias?

The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help Desk will provide companies with a detailed view of each contact and customer relationship in one central ...

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Free TrialTry Free →·

Starts from $10

Who competes with Helpy?

There are 12 direct Helpy competitors in Help Desk Software. The ones that come up most often are Deskpro, Supportbench and Milldesk. Each is compared against Helpy on rating, pricing and feature coverage below.

Sites and apps like Helpy

Searches for "sites like Helpy" and "apps like Helpy" land on the same set of options as "Helpy alternatives" — the 12 options below cover both, whether you want a like-for-like replacement or something lighter.

Why we picked these Helpy alternatives

Deskpro9.2Best for teams of all sizes

Fully customizable solution

Watch for: Learning curve for new users

Supportbench9Best for teams of all sizes

Affordable for SMBs

Watch for: Limited features for larger teams

Milldesk8.8Best for teams of all sizes

Comprehensive customer service system

Watch for: Can be overwhelming for new users

Revelation helpdesk8.2Best for teams of all sizes

Streamlined ticketing system

Watch for: May lack advanced reporting features

TrengoBest for teams of all sizes

Integrated video conferencing

Watch for: Limited features in free version

Zoho Desk9.7Best for teams of all sizes

Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.

Watch for: Although mobile support is available, certain functionalities may be more limited compared to the desktop version.

Intercom9.8Best for teams of all sizes

Easy-to-navigate interface that makes it easy to navigate and use.

Watch for: Some users may find the richness of features and customization options overwhelming without proper guidance.

SysAid9.8Best for teams of all sizes

Internet-based solution

Watch for: Limited advanced features

LiveAgent9.8Best for teams of all sizes

Multi-channel support across channels

Watch for: Can be overwhelming for new users

Crisp9.7Best for small & mid-size businesses

Responsive and helpful customer support team, providing prompt assistance and solutions.

Watch for: Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

Help Scout9.7Best for teams of all sizes

Scalable for growing teams

Watch for: Can be overwhelming for new users

Gorgias9.6Best for teams of all sizes

Centralized customer interactions

Watch for: Limited third-party integrations

Why teams look for a Helpy alternative

The push to replace Helpy tends to come down to a few recurring frustrations:

  • Limited advanced features
  • Not suitable for large enterprises
  • Customization options may be basic

The factors that matter in a Helpy alternative

Comparing the 12 alternatives on the figures that matter: 11 offer a free tier; paid plans run $19–$32, with Revelation helpdesk the cheapest entry point; and Supportbench is the highest rated at 4.95★ across 77 reviews.

How the ranking holds up.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Helpy are Supportbench (5.0★), LiveAgent (4.7★), SysAid (4.7★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to Helpy, prioritize: Social Media Integration, Multi-Channel Communication, Document Storage, Customizable Branding, Ticket Management, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Helpy starts from $15 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply Helpy is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to match a Helpy alternative to your team

  • On a budget / just exploring: start with a free tier — Deskpro, Supportbench and Milldesk let you evaluate without paying upfront.
  • If real-user ratings matter most: Supportbench has the strongest star rating (4.95★) among the options with verified reviews.
  • Want the safest pick: Deskpro has the highest Spotsaas Score (9.2) in this list — a strong default if you're unsure.

Your migration plan from Helpy

Switching from Helpy doesn't have to be painful. Begin with a data export and verify the new tool imports it. Confirm feature parity, pilot the change on a trial, and keep Helpy running in parallel until you're sure. Many tools above let you test for free first.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].