NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

8.8

SpotScore

Milldesk - Help Desk Software

Milldesk Reviews in July 2026: User Ratings, Pros & Cons

Streamline customer service with Milldesk's powerful solutions.

4.5

Add to compare

Milldesk offers custom pricing plan

Start Free Trial

Milldesk Reviews & Ratings

4.5

Very Good

Based on 1 ratings & 2 reviews

Are you using Milldesk?

Rating Distribution

Excellent

(2)

Very Good

(0)

Good

(0)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Milldesk offers a robust help desk solution with a focus on user experience. Its comprehensive ticketing system is well-suited for customer service teams.Read more

Milldesk pros and cons

  • Comprehensive customer service system

  • User-friendly web interface

  • Detailed ticket history

  • Supports attachments and photos

  • Can be overwhelming for new users

  • Limited integrations available

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1-2 out of 2

JA

Jhony Alexander H

06/14/22

4.5 out of 5

"Easy, cheap and fast tool for Helpdesk"

What do you like best about Milldesk? It is easy to use and the dashboard is so good, that we can see all information in one view. Milldesk is good for the people that never had use a Helpdesk tool. What do you dislike about Milldesk? Nothing, the tool is so good and powerful. Maybe the user management can be best, but the actual model is good for the company. The price is not bad, some tools are more expensive. What problems is Milldesk solving and how is that benefiting you? All our ...

Read more

SS

Sebastian S

12/17/19

4.5 out of 5

"Milldesk has an effective help desk service to resolve issues"

What do you like best about Milldesk? I like Milldesk for several reasons, it has a notification system that alerts you when you receive a ticket. I also like that the application has a text-to-speech input option enabled on the portal. Another feature that I like is that it allows you to create templates for emails, so that they can be sent automatically. What do you dislike about Milldesk? The user interface has many animations, so it uses a large amount of memory when loaded in the ...

Read more

Free vendor scorecard

Evaluate Milldesk objectively with the help desk software scorecard

A weighted help desk software vendor scorecard to score Milldesk against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].