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Best Free FeedbackLink Alternatives — 6 Tools Compared in 2026

Explore 6 alternatives to FeedbackLink — vetted by our editors with real user reviews, pricing, and feature comparisons.

Compare 6 top free FeedbackLink alternatives at a glance

Quick answer

Our top free nps software alternatives to FeedbackLink are Zonka Feedback, SatisMeter and SmileBack. Zonka Feedback ranks first with a SpotScore of 9.8 and 4.95★ from real users. The table below compares all 6 on score, rating, and pricing.

FeedbackLink works for plenty of teams, but it isn't the only choice. If price, features, or the learning curve are pushing you to switch, these 6 nps software free alternatives are the strongest replacements. We rank by SpotScore, a blend of real-user satisfaction and market presence, alongside ratings and pricing. Start with the table, then read each breakdown.

ProductSpotScoreRatingPricingBest for
Zonka FeedbackListen, improve, and exceed customer expectations.9.8★★★★★ 4.95(48)Freefrom $24/moteams of all sizes
SatisMeterMeasure customer satisfaction and boost loyalty.9★★★★★ 4.97(40)Freefrom $49/moteams of all sizes
SmileBackCustomer satisfaction made simple.8.9★★★★★ 4.87(40)Freefrom $83/moteams of all sizes
Promoter NinjaEngage, empower, and elevate your sales team today!8.5★★★★★ 5FreeFree Trial · Subscriptionteams of all sizes
GrowthScoreGrow your business with customer-driven insights.8.3★★★★☆ 4.2Freefrom $19/moteams of all sizes
eNPSEmpower your business with valuable customer insights.8.2Not yet ratedFreefrom $29/mosmall & mid-size businesses

9.8

SpotScore

Zonka Feedback - NPS Software

Zonka Feedback

RECOMMENDED

Listen, improve, and exceed customer expectations.

Best for: SMB teams · Mid-market · Enterprise

5.0

48 verified reviews

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What is Zonka Feedback?

Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building branded surveys to generating sentiment reports and closing the loop with ...

Read more about Zonka Feedback
Free TrialTry Free →

9.0

SpotScore

SatisMeter - NPS Software

SatisMeter

Measure customer satisfaction and boost loyalty.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

40 verified reviews

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What is SatisMeter?

SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the point your customers have encountered the value of your product, they can experience this survey as the ...

Read more about SatisMeter
Free TrialTry Free →·

SatisMeter offers custom pricing plan

8.9

SpotScore

SmileBack - NPS Software

SmileBack

Customer satisfaction made simple.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.9

40 verified reviews

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What is SmileBack?

SmileBack is the perfect customer satisfaction platform that is designed to be user-friendly yet still provides a myriad of insights. Monitor and track your clients' sentiment data with advanced analytics and interactive dashboards. Utilize segments, filters and tags to uncover further ...

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Free TrialTry Free →

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8.5

SpotScore

Promoter Ninja - NPS Software

Promoter Ninja

Engage, empower, and elevate your sales team today!

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

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What is Promoter Ninja?

The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS software application provides a dynamic way to run userr sales team with better communication, seamless ...

Read more about Promoter Ninja
Free TrialTry Free →

8.3

SpotScore

GrowthScore - NPS Software

GrowthScore

Grow your business with customer-driven insights.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.2

Add to compare

What is GrowthScore?

GrowthScore is an NPS and customer feedback platform for CX teams collecting responses across email, web forms, and chat at scale — the platform is designed for companies generating 500 or more monthly submissions. It surfaces sentiment trends and response patterns in a dashboard and exports ...

Read more about GrowthScore
Free TrialTry Free →·

GrowthScore offers custom pricing plan

8.2

SpotScore

eNPS - NPS Software

eNPS

Empower your business with valuable customer insights.

Best for: SMB teams · Mid-market

Start Free Trial

Add to compare

What is eNPS?

NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking from -100 to +100, where -100 means the customer would tell everyone to avoid like the plague, while 100 ...

Read more about eNPS
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What each FeedbackLink alternative is best known for

Zonka Feedback9.8Best for teams of all sizes

Clean interface that works well for enterprise deployments.

Watch for: Limited intelligence behind surveys; does not adapt based on prior responses or patterns.

SatisMeter9Best for teams of all sizes

Easy setup and integration with data platforms, making it quick to start gathering feedback.

Watch for: Customizations and advanced features may be overwhelming for new users without proper guidance or support.

SmileBack8.9Best for teams of all sizes

Easy to use for both customers and internal users, boosting response rates.

Watch for: Some users find the simplicity of the system may limit advanced customizations.

Promoter Ninja8.5Best for teams of all sizes

User-friendly interface

Watch for: Limited to NPS metrics

GrowthScore8.3Best for teams of all sizes

Multi-channel feedback collection

Watch for: May be too basic for large enterprises

eNPS8.2Best for small & mid-size businesses

Real-time customer ranking

Watch for: Limited features for large enterprises

Why teams look for a FeedbackLink alternative

The decision to move off FeedbackLink usually rests on a few known weak spots:

  • Limited advanced features
  • Basic reporting capabilities
  • No offline survey options
  • Pricing may be high for small teams

How to find the right FeedbackLink replacement

Here's how the 6 free alternatives compare at a factual level: 6 offer a free tier; paid plans run $19–$83, with GrowthScore the cheapest entry point; and SatisMeter is the highest rated at 4.97★ across 40 reviews.

How each tool earns its spot.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to FeedbackLink are Promoter Ninja (5.0★), SatisMeter (5.0★), Zonka Feedback (5.0★). Compare all 6 alternatives side-by-side above.

When evaluating alternatives to FeedbackLink, prioritize: Web Widget Survey, SMS Surveys, Email Surveys, Survey Builder, Customer NPS, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

FeedbackLink starts from $15 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply FeedbackLink is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to choose the right FeedbackLink alternative for you

  • On a budget / just exploring: start with a free tier — Zonka Feedback, SatisMeter and SmileBack let you evaluate without paying upfront.
  • If real-user ratings matter most: SatisMeter has the strongest star rating (4.97★) among the options with verified reviews.
  • Want the safest pick: Zonka Feedback has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

Moving off FeedbackLink

Before retiring FeedbackLink, take the cautious route. Export your data, make sure the new tool accepts it, and confirm the workflows you rely on transfer. Pilot on a free tier or trial, then go all in, leaving FeedbackLink active until migration finishes.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].