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ZoomInfo Chat vs NinjaChat by 500apps Comparison

Last updated:

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

NinjaChat by 500apps

5.0(1 reviews)

Starting at $9.99 /Month

  • Large Enterprises
  • Medium Business

NinjaChat by 500apps is an effective live chat monitoring software designed to enhance customer engagement. The software offers a variety of advanced features such as real-time dashboard, file sharing, and customizable t…

NinjaChat by 500apps leads on user satisfaction with a 5.0-star rating across 1 reviews.

ZoomInfo Chat vs NinjaChat by 500apps — at a glance

FeatureZoomInfo ChatNinjaChat by 500apps
Rating5.0 / 5
Reviews1
Starting priceContact for pricing$9.99 /Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2
Data residencyUSUS

Key differences between ZoomInfo Chat and NinjaChat by 500apps

  • Pricing: NinjaChat by 500apps starts at $9.99 /Month. ZoomInfo Chat pricing is not publicly listed.
  • Deployment: ZoomInfo Chat supports SaaS/Web/Cloud; NinjaChat by 500apps supports SaaS/Web/Cloud.

ZoomInfo Chat vs NinjaChat by 500apps — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

NinjaChat by 500apps

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat typically suits Large Enterprises and Medium Business. NinjaChat by 500apps tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

NinjaChat by 500apps is an effective live chat monitoring software designed to enhance customer engagement. The software offers a variety of advanced features such as real-time dashboard, ... Read More about NinjaChat by 500apps

Entry Level Pricing

  • Not Available
  • Starts from $9.99 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.2/10

8.3/10

User Ratings

Based on verified Spotsaas reviews
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How do ZoomInfo Chat and NinjaChat by 500apps Compare on Features?

Total Features

7 Features

7 Features

Unique Features

No unique features

No unique features

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Compare ZoomInfo Chat and NinjaChat by 500apps on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $9.99 , Billed Yearly

      Pricing Plans

      • Not Available
      • Free

        • 5 Departments

        • 1000 Chats - Each Department

      • Infinity

        • 37+ apps

        • No Feature Caps

        • Collaboration

        Show more +

      • BYOS

        • 37+ apps

        • Your Server

        • Highest Compliance

        Show more +

      Pricing Page

      ZoomInfo Chat pricing
      NinjaChat by 500apps pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      ZoomInfo Chat User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      1

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • AI-driven experiences
      • Seamless prospect routing
      • Instant alerts

      Common complaints

      • May require technical setup
      • Limited offline capabilities
      • Not ideal for small teams

      Buyer sentiment

      Buyer sentiment is very strong across 1 reviews, with consistently positive feedback.

      What buyers like

      • Real-time monitoring
      • Customizable themes
      • Multi-language support

      Common complaints

      • Limited advanced features
      • May require training
      • Not suitable for non-customer-facing teams

      Pros and Cons

      • AI capabilities provide personalized interactions with leads.

      • Efficient routing of prospects accelerates sales processes.

      • May require a learning curve for setup.

      • Not suitable for teams with limited resources.

      • Real-time monitoring helps improve agent performance.

      • Customizable themes allow for brand consistency.

      • Limited advanced features may not meet all needs.

      • Training may be required for optimal use.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Media and Screenshots

      Screenshots

      Chat screenshot

      2 Screenshots

      No screenshots available.

      Top Alternatives to ZoomInfo Chat and NinjaChat by 500apps in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ZoomInfo Chat or NinjaChat by 500apps?
      NinjaChat by 500apps edges out the other on user ratings (5.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ZoomInfo Chat and NinjaChat by 500apps offer a free trial?
      Neither ZoomInfo Chat nor NinjaChat by 500apps currently lists a free trial.
      What is the starting price of ZoomInfo Chat vs NinjaChat by 500apps?
      ZoomInfo Chat starts at Contact for pricing. NinjaChat by 500apps starts at $9.99 /Month.
      What are the top alternatives to ZoomInfo Chat?
      Top alternatives to ZoomInfo Chat include LiveAgent, ChatFunnels, LiveChat, LiveEngage, DeskMoz.
      What are the top alternatives to NinjaChat by 500apps?
      Top alternatives to NinjaChat by 500apps include ZoomInfo Chat, LiveChat, Crisp, Zendesk Chat, NinChat.

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