Compare Zendesk Chat vs Smartsupp vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Chat Get Quote Get Quote	Smartsupp (410) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in ... Read More	Introducing Smartsupp – a versatile and feature-rich live chat software that helps you effectively engage with website visitors and convert them into satisfied customers. With real-time ... Read More
Entry Level Pricing	Starts from $19 , Billed Yearly	Starts from $10 , Billed Yearly
Free Trial Availability	Free Trial available	No free trial
Spotsaas Score	9.0/10	9.3/10
User Ratings		4.4 (80)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	9 Features	7 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$19 , Billed Yearly	$10 , Billed Yearly
Pricing Plans	Sell Team Get Started Email integration Up to 3 paid users 1 custom sales pipeline Show more + Sell professional Get Started Email integration Unlimited paid users 1 custom sales pipeline Show more + Sell Enterprise Get Started Email integration Unlimited paid users 2 sales pipelines Show more + Browse all pricing plans	Free Get Started Free forever for 3 agents 14-day conversation history Live chat + email sending Show more + Standard Get Started 1 year conversation history Live chat + email + Facebook Messenger 1 chatbot New Show more + Pro Get Started 3 years conversation history Live chat + email + Facebook Messenger 10+ chatbots New Show more +
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	No reviews available for the product	4.4 (based on 80 reviews)
Rating Distribution	No reviews available for the product	Excellent 321 Very Good 69 Good 14 Poor 2 Terible 4
Expert's Review generated by AI	Zendesk Chat is a total game-changer for businesses, providing a convenient way to engage with customers in real-time. Users appreciate features like chat allocation, profile picture ...Read more	Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and ...Read more
Pros and Cons	Integrates well with other Zendesk products for seamless customer support management. Easy to use interface, allowing for efficient communication and chat management. Real-time connection and communication with customers, facilitating prompt issue resolution. Provides a range of useful features like chat hours, notifications, triggers, and automations. Some challenges with integration, especially when accessing CRM software behind firewalls. Lack of advanced capabilities like screen sharing for both agents and customers.	Easy to use and customize, saving time and enhancing customer interactions. Intuitive interface with seamless navigation, contributing to a positive user experience. Reliable service with minimal downtime, ensuring prompt message delivery. Commitment to user privacy and security, offering end-to-end encryption for secure conversations. Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions. Limited customization options such as themes and notification sounds may restrict personalization for some users.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
		Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

Customers

Customers	No Customers information available.	Dara bags Insportline Motorgarten

Media and Screenshots

Screenshots	5 Screenshots	4 Screenshots
Videos	4 Videos	1 Videos

Alternatives

Alternatives	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4	ZoomInfo Chat LiveChat 4.4 Tidio Chat

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Zendesk Chat offers Free Trial, but Smartsupp does not.

Zendesk Chat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Smartsupp is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Zendesk Chat Starts at $19/User/Month when Billed Yearly whereas for Smartsupp Starts at $10/User/Month when Billed Yearly.

Some top alternatives to Zendesk Chat includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, Intercom, Comm100 Live Chat, Smartchat, raychat, Freshchat, RingCentral Engage Digital and Let's Connect.

Some top alternatives to Smartsupp includes ZoomInfo Chat, LiveChat, Tidio Chat, LiveEngage, Pure Chat, HappyFox Chat, DeskMoz, MyLiveChat, Smartchat, Freshchat and 13chats.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zendesk Chat vs Smartsupp vs ZoomInfo Chat

Zendesk Chat

Smartsupp

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure