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Zendesk Chat vs LabiDesk vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Zendesk Chat - Live Chat Software
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LabiDesk - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in ... Read More

LabiDesk's help desk software is a complete solution that allows to manage and resolve customer inquiries, providing company with a point of contact via telephone or email. LabiDesk's help ... Read More

Entry Level Pricing

  • Starts from $19 , Billed Yearly
  • Starts from $79 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

9.0/10

8.3/10

User Ratings

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Software Demo

Demo

How do Zendesk Chat, LabiDesk, Zendesk Support and Zoho Desk Compare on Features?

Total Features

9 Features

14 Features

Unique Features

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      What Do Zendesk Chat, LabiDesk, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • $19 , Billed Yearly
          • $79 , Billed Yearly

          Pricing Plans

          • Sell Team

            • Email integration

            • Up to 3 paid users

            • 1 custom sales pipeline

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          • Sell professional

            • Email integration

            • Unlimited paid users

            • 1 custom sales pipeline

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          • Sell Enterprise

            • Email integration

            • Unlimited paid users

            • 2 sales pipelines

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          • Browse all pricing plans
          • Starter

            • 5 Agents

            • 1 Projects (Domains)

            • 25000 Tracked Users

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          • Growth

            • 20 Agents

            • 1 Projects (Domains)

            • 500000 Tracked Users

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          • Enterprise

            • Unlimited Agents

            • 1 Projects (Domains)

            • Unlimited Tracked Users

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          Pricing Page

          zendesk-chat pricinglabidesk pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Not Available
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          Zendesk Chat vs LabiDesk vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          No reviews available for the product

          Expert's Review generated by AI

          Zendesk Chat is a total game-changer for businesses, providing a convenient way to engage with customers in real-time. Users appreciate features like chat allocation, profile picture ...Read more

          No Expert ai Review available for the product

          Pros and Cons

          Pros and Cons of Zendesk Chat

          • Integrates well with other Zendesk products for seamless customer support management.

          • Easy to use interface, allowing for efficient communication and chat management.

          • Real-time connection and communication with customers, facilitating prompt issue resolution.

          • Provides a range of useful features like chat hours, notifications, triggers, and automations.

          • Some challenges with integration, especially when accessing CRM software behind firewalls.

          • Lack of advanced capabilities like screen sharing for both agents and customers.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          5 Screenshots

          LabiDesk screenshot

          3 Screenshots

          Videos

          video-0

          4 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zendesk Chat and LabiDesk offer a Free Trial.

          Zendesk Chat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          LabiDesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Zendesk Chat Starts at $19/User/Month when Billed Yearly whereas for LabiDesk Starts at $79/Month when Billed Yearly.

          Some top alternatives to Zendesk Chat includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, Intercom, Comm100 Live Chat, Smartchat, raychat, Freshchat, RingCentral Engage Digital and Let's Connect.

          Some top alternatives to LabiDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, UseDesk, Sitehelpdesk, BoldDesk and Little SaaS Communication.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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