Voiptime vs Close vs Bigin by Zoho CRM Comparison
Voiptime
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their customers' relationship whenever, wher…
Close
Starting at $9 /user/month
- Free Trial
- Individuals
- Freelancers / Consultants
Close stands as a sales engagement CRM tailored to assist SMBs in converting more leads to revenue. They are committed to fostering future-forward businesses: nimble, intelligent teams operating remotely. For tech-savvy…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
Voiptime leads on user satisfaction with a 4.9-star rating across 13 reviews.
Voiptime vs Close vs Bigin by Zoho CRM — at a glance
| Feature | Voiptime | Close | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.9 / 5 | 4.6 / 5 | 4.6 / 5 |
| Reviews | 13 | 220 | 294 |
| Starting price | Contact for pricing | $9 /user/month | $7 /User/Month |
| Free trial | No | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Freelancers / Consultants, Medium Business | Small Business |
| Category | Call Center Software | CRM Software | CRM Software |
| Integrations | — | 1+ apps | — |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Business Hours, Online | Business Hours, Online | Business Hours, Online |
| Certifications | GDPR | SOC 2, GDPR | — |
| Data residency | Global | US | Global |
Key differences between Voiptime and Close
- Pricing: Close starts at $9 /user/month. Voiptime pricing is not publicly listed.
- Free trial: Close offers a free trial; Voiptime does not.
- Target audience: Voiptime is built for Large Enterprises and Medium Business, while Close targets Individuals and Freelancers / Consultants.
- User satisfaction: Voiptime scores higher with a 4.9-star average.
- Deployment: Voiptime supports SaaS/Web/Cloud; Close supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Voiptime vs Close vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for medium-sized sales teams needing efficient call routing and CRM integration.
- You manage a 50-500 employee sales or consulting team needing streamlined call handling.
- You want quick setup with minimal complexity and easy-to-use call center software.
- You require real-time two-way CRM integration to enhance agent-customer interactions.
- Your organization depends heavily on extensive third-party app integrations and custom connectors.
- Your team lacks onboarding support and may be overwhelmed by a feature-rich platform.
Individuals, Freelancers / Consultants, Medium Business
Small Business
Voiptime typically suits Large Enterprises and Medium Business. Close tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their ... Read More about Voiptime | Close stands as a sales engagement CRM tailored to assist SMBs in converting more leads to revenue. They are committed to fostering future-forward businesses: nimble, intelligent teams ... Read More about Close | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 8.8/10 | 8.6/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 50 to 500 employeesMedium Business | 5–100 employees | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Cost Efficiency: By utilizing Voiptime, managers can significantly reduce communication costs, as it leverages internet protocols rather than traditional phone lines. This means lower bills and more budget flexibility for your organization.
- Scalability: Administrators will appreciate how easily Voiptime adapts to your business's growth. Whether you’re adding new employees or expanding to new locations, scaling up your communication infrastructure is seamless and straightforward.
- Enhanced Collaboration: Executives will find that Voiptime fosters better teamwork through integrated features like video conferencing, instant messaging, and file sharing, all in one platform. This encourages a more collaborative environment no matter where team members are located.
- All-in-One Communication: Hub Close integrates calling, emailing, and texting directly into the CRM, eliminating the need for third-party tools. This unified approach increases efficiency and reduces costs for growing sales teams.
- Built for Productivity: With features like Sequences, Power Dialer, and task reminders, Close helps sales reps stay organized, automate outreach, and follow up with leads at the right time — all of which drive higher conversion rates.
- Transparent Collaboration with Coaching Tools: The single timeline view ensures complete team visibility on lead activities, and the built-in call coaching enables sales leaders to mentor and improve team performance directly within the platform.
No key benefits available yet.
Best fit
- 50 to 500 employees
- Sales Automation, SaaS, Consulting, and Revtech
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
- 5–100 employees
- SaaS, Marketing Agencies, E-commerce, EdTech, Consulting Services, B2B Tech, Remote-first Startups
- Account Executives, Sales Development Representatives, Sales Managers, Founders, Revenue Operations Managers, Customer Success Managers
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to Voiptime if they require more advanced features, such as enhanced call analytics or integrations with specific CRM systems that better suit their operational needs.
- Some businesses might consider alternatives due to cost concerns, especially if they find other solutions offering similar functionalities at a lower price point or with more flexible pricing plans.
- Organizations looking for better customer support might explore other options if they experience delays or inadequate assistance from Voiptime's support team during critical times.
- Close is specifically built for SMBs, so larger enterprises with complex sales processes or deeper customization needs may seek platforms with more robust enterprise features.
- While strong on sales engagement, Close doesn’t offer native marketing automation or lead nurturing workflows that other CRMs like HubSpot or ActiveCampaign may provide.
- Users looking for highly customizable or advanced analytics and forecasting capabilities may find Close’s reporting features less extensive compared to solutions like Salesforce or Zoho CRM.
No alternatives guidance available yet.
Software Demo
Demo |  Voiptime has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Voiptime, Close and Bigin by Zoho CRM Compare on Features?
Total Features | 10 Features | 15 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Voiptime, Close and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
Voiptime vs Close User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users highly value Voiptime for its intelligent call routing, ease of use, and CRM integration, though some find the feature set overwhelming and desire more marketplace options. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 595 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers |  Toast  MSV  UA.TAO |  Toggl  Bench  Freightview |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  6 Screenshots |  12 Screenshots |
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Videos | No videos available. |  1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Voiptime or Close?
- Voiptime edges out the other on user ratings (4.9 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Voiptime and Close offer a free trial?
- Close offers a free trial. Voiptime does not.
- What is the starting price of Voiptime vs Close?
- Voiptime starts at Contact for pricing. Close starts at $9 /user/month.
- What are the top alternatives to Voiptime?
- Top alternatives to Voiptime include Nextiva, TalkDesk, Dialer360, CallTools, HoduCC.
- What are the top alternatives to Close?
- Top alternatives to Close include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.