Userlike vs Smartsupp vs ZoomInfo Chat Comparison
Userlike
Starting at $90 /Month
- Free Trial
- Large Enterprises
- Medium Business
Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, this cloud-based software effortle…
Smartsupp
Starting at $10 /User/Month
- Freelancers / Consultants
- Large Enterprises
Smartsupp is a live chat platform that lets website operators engage visitors in real time, with visibility into screen views, clicks, and cursor movements to understand browsing behavior. Operators can customize the cha…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Smartsupp leads on user satisfaction with a 4.7-star rating across 330 reviews.
Userlike vs Smartsupp vs ZoomInfo Chat — at a glance
| Feature | Userlike | Smartsupp | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.5 / 5 | 4.7 / 5 | — |
| Reviews | 382 | 330 | — |
| Starting price | $90 /Month | $10 /User/Month | Contact for pricing |
| Free trial | Yes | No | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online | Business Hours, Online |
| Certifications | GDPR | GDPR | SOC 2 |
| Data residency | Global | US | US |
Key differences between Userlike and Smartsupp
- Pricing: Userlike starts at $90 /Month, while Smartsupp starts at $10 /User/Month.
- Free trial: Userlike offers a free trial; Smartsupp does not.
- Target audience: Userlike is built for Large Enterprises and Medium Business, while Smartsupp targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: Smartsupp scores higher with a 4.7-star average.
- Deployment: Userlike supports SaaS/Web/Cloud; Smartsupp supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare Userlike vs Smartsupp vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Userlike, Smartsupp vs ZoomInfo Chat: Biggest differences
Start here before you go deeper into features.
Best for SMBs needing integrated website and mobile messaging chat support.
- You want seamless integration of website chat with WhatsApp and Messenger.
- Your team requires good conversation memory for improved customer service.
- You need a flexible, feature-rich platform with strong customer support responsiveness.
- Your company demands extensive UI customization beyond provided templates.
- You prefer a very simple chat tool without advanced features or complexity.
Best for SMBs seeking easy, reliable live chat with strong privacy features.
- You run an e-commerce or SMB website needing straightforward visitor engagement.
- Your team values an intuitive interface with minimal downtime for prompt responses.
- You require end-to-end encryption to ensure secure customer conversations.
- Your enterprise demands extensive chat customization and complex integrations.
- You rely heavily on mobile app notifications and advanced mobile usability.
Large Enterprises, Medium Business, Small Business
Userlike: Best for SMBs needing integrated website and mobile messaging chat support. Smartsupp: Best for SMBs seeking easy, reliable live chat with strong privacy features.
Description | Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, ... Read More about Userlike | Smartsupp is a live chat platform that lets website operators engage visitors in real time, with visibility into screen views, clicks, and cursor movements to understand browsing behavior. ... Read More about Smartsupp | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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SpotScoreWhat's this? ↗ | 9.2/10 | 9.3/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | 1-50 employees51-500 employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |  Userlike has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Userlike, Smartsupp and ZoomInfo Chat Compare on Features?
Total Features | 7 Features | 7 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Userlike, Smartsupp and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Userlike, Smartsupp vs ZoomInfo Chat: Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Userlike, Smartsupp vs ZoomInfo Chat Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
Userlike vs Smartsupp User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlighting ease of use, feature richness, and strong customer support, tempered by some initial learning curve and customization limitations. What buyers like
Common complaints
| Buyer sentiment Overall positive user sentiment highlighting ease of use, reliability, and strong privacy features, tempered by some mobile app usability concerns. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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Userlike, Smartsupp and ZoomInfo Chat Customers
Customers | No Customers information available. |  Dara bags  Insportline  Motorgarten | No Customers information available. |
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Media and Screenshots
Screenshots |  6 Screenshots |  4 Screenshots |
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Videos | No videos available. |  1 Videos |
Alternatives to Userlike, Smartsupp, ZoomInfo Chat
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Userlike or Smartsupp?
- Smartsupp edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
- Do Userlike and Smartsupp offer a free trial?
- Userlike offers a free trial. Smartsupp does not.
- What is the starting price of Userlike vs Smartsupp?
- Userlike starts at $90 /Month. Smartsupp starts at $10 /User/Month.
- What are the top alternatives to Userlike?
- Top alternatives to Userlike include ZoomInfo Chat, Respond.io, WebGreeter, ProProfs Chat, Chatra.
- What are the top alternatives to Smartsupp?
- Top alternatives to Smartsupp include ZoomInfo Chat, Lime Talk, Pure Chat, Freshdesk Messaging (Formerly Freshchat), Freshchat.