Which is better, Thryv or Zendesk Sell?

Zendesk Sell edges out Thryv based on user ratings across 475 reviews. That said, the best pick depends on your workflow — Thryv may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Thryv and Zendesk Sell?

Key differences between Thryv and Zendesk Sell include pricing (Thryv starts at undisclosed vs Zendesk Sell at $19); target audience (Thryv targets Medium Business while Zendesk Sell serves Large Enterprises); free trial availability (Zendesk Sell offers one, Thryv does not). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Thryv and Zendesk Sell offer a Free trial?

Zendesk Sell offers Free Trial, but Thryv does not.

Who are the typical users of Thryv?

Thryv is designed for Medium Business, Small Business.

Who are the typical users of Zendesk Sell?

Zendesk Sell is designed for Large Enterprises, Medium Business, Small Business.

What is the starting price of Thryv and Zendesk Sell?

The starting price of Zendesk Sell is $19/User/Month. Pricing for Thryv is unavailable.

What are the best alternatives to Thryv?

Some top alternatives to Thryv include Bigin by Zoho CRM, Salesforce, HubSpot CRM, Keap, SalesCRM.

What are the best alternatives to Zendesk Sell?

Some top alternatives to Zendesk Sell include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Salesforce.

Thryv vs Zendesk Sell vs Bigin by Zoho CRM Comparison

Last updated: May 19, 2026

Thryv

4.2(201 reviews)

Starting at Contact for pricing

Medium Business
Small Business

Thryv is a web-based customer relationship management (CRM) software, which is the most effective tool for organizing your contacts, leads and marketing campaigns. This program allows to create users individually or crea…

View Pricing Read Reviews

Zendesk Sell

4.5(475 reviews)

Starting at $19 /User/Month

Free Trial
Large Enterprises
Medium Business

Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing based on specific triggers, set u…

View Pricing Read Reviews

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View Pricing Read Reviews

Zendesk Sell leads on user satisfaction with a 4.5-star rating across 475 reviews.

Thryv vs Zendesk Sell vs Bigin by Zoho CRM — at a glance

Feature	Thryv	Zendesk Sell	Bigin by Zoho CRM
Rating	4.2 / 5	4.5 / 5	4.3 / 5
Reviews	201	475	119
Starting price	Contact for pricing	$19 /User/Month	$7 /User/Month
Free trial	No	Yes	Yes
Free version	No	No	No
Best for	Medium Business, Small Business	Large Enterprises, Medium Business, Small Business	Small Business
Category	CRM Software	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	Available	Available
Support modes	24/7 (Live rep), Business Hours, Online	24/7 (Live rep), Business Hours, Online	Business Hours, Online
Certifications	SOC 2, GDPR	SOC 2, HIPAA, GDPR, ISO 27001	—
Data residency	US	Global	Global

Key differences between Thryv and Zendesk Sell

Pricing: Zendesk Sell starts at $19 /User/Month. Thryv pricing is not publicly listed.
Free trial: Zendesk Sell offers a free trial; Thryv does not.
Target audience: Thryv is built for Medium Business and Small Business, while Zendesk Sell targets Large Enterprises and Medium Business.
User satisfaction: Zendesk Sell scores higher with a 4.5-star average.
Deployment: Thryv supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zendesk Sell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Thryv vs Zendesk Sell vs Bigin by Zoho CRM — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Thryv (339) Talk to an expert Talk to an expert	Zendesk Sell (150) Talk to an expert Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Thryv

Best all-in-one CRM for small businesses needing simple, integrated marketing tools.

Choose if

You run a small business with 1-100 employees needing streamlined CRM and marketing.
You want an easy-to-use platform combining CRM, scheduling, marketing, and website management.
You value responsive, knowledgeable customer support available 24/7 for quick issue resolution.

Consider alternatives if

Your business requires advanced paid advertising tracking and detailed marketing analytics.
You are a large enterprise with complex CRM needs beyond a simple, streamlined workflow.

Zendesk Sell

Best for SMB sales teams needing easy, integrated CRM with automation.

Choose if

You want a simple, user-friendly CRM with minimal learning curve.
You need seamless integration with Zendesk Support and popular tools like G-Suite and Mailchimp.
You require robust automation to reduce manual sales tasks and streamline workflows.

Consider alternatives if

Your enterprise demands highly customizable workflows and advanced reporting.
You rely heavily on advanced bulk email or phone system integrations without third-party tools.

Bigin by Zoho CRM

Best for

Small Business

Thryv: Best all-in-one CRM for small businesses needing simple, integrated marketing tools. Zendesk Sell: Best for SMB sales teams needing easy, integrated CRM with automation.

Description	Thryv is a web-based customer relationship management (CRM) software, which is the most effective tool for organizing your contacts, leads and marketing campaigns. This program allows to ... Read More about Thryv	Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing ... Read More about Zendesk Sell	Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Not Available	Starts from $19 , yearly	Starts from $7 , Billed Yearly
Free Trial Availability	No free trial	Get Free Trial	Get Free Trial
Spotsaas Score What's this? ↗	9.3/10	9.1/10	9.0/10
User Ratings Based on verified Spotsaas reviews	4.2 (201)	4.5 (475)	4.3 (119)
Best Company Size	1-50 employees51-100 employees	1-50 employees51-500 employees	—
	Get pricing help	Get pricing help	Visit website

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Thryv

Streamlined Client Management: Thryv allows you to effortlessly manage client relationships, ensuring that important details are at your fingertips. You’ll appreciate how easy it is to track interactions and maintain communication history.
Automated Marketing Solutions: With built-in marketing tools, you can create and schedule campaigns to engage clients effectively. Imagine reaching out to your audience without the manual hassle—Thryv makes this a reality.
Robust Scheduling Features: Say goodbye to double bookings and missed appointments. Thryv’s intuitive scheduling system helps both you and your clients find suitable times effortlessly, enhancing overall satisfaction.

Zendesk Sell

No key benefits available yet.

Bigin by Zoho CRM

No key benefits available yet.

Best fit

Thryv

1 to 100 employees
Small Business Services, Local Marketing, Professional Services, and Home Services
Business Owners, Marketing Managers, Customer Service Representatives, and Operations Managers

Zendesk Sell

No best-fit guidance available yet.

Bigin by Zoho CRM

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Thryv

Users may seek alternatives to Thryv if they require more industry-specific features tailored to niche markets, as some businesses need specialized tools that Thryv may not offer.
Budget constraints could lead users to explore more cost-effective solutions, especially small businesses looking for essential functionalities without the additional costs associated with Thryv's comprehensive offerings.
Businesses that prioritize user interface and experience might consider alternatives if they find Thryv's platform less intuitive or difficult to navigate compared to other user-friendly options available in the market.

Zendesk Sell

No alternatives guidance available yet.

Bigin by Zoho CRM

No alternatives guidance available yet.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Thryv, Zendesk Sell and Bigin by Zoho CRM Compare on Features?

Total Features	9 Features	29 Features	10 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Visit website

Compare Thryv, Zendesk Sell and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	Not Available	$19 , yearly	$7 , Billed Yearly
Pricing Plans	Not Available	Not Available	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get help choosing	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	✓ Yes
HIPAA	✗ No	✓ Yes
GDPR	✓ Yes	✓ Yes
ISO 27001	—	✓ Yes
Single Sign-On (SSO)	✓ Yes	✓ Yes
Multi-Factor Auth (MFA)	✓ Yes	✓ Yes
Data Encryption	✓ Yes	✓ Yes
Audit Logs	✓ Yes	✓ Yes
Data Residency	🇺🇸 US	🌐 Global

Thryv vs Zendesk Sell User Reviews & Rating Comparison

User Ratings	4.2 (based on 201 reviews)	4.5 (based on 475 reviews)	4.3 (based on 119 reviews)
Rating Distribution	309 23 3 2 2	117 25 7 0 1	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	Buyer sentiment Overall positive sentiment highlights ease of use and excellent customer support, with some concerns about advertising features and support complexity. What buyers like Ease of use Customer support Workflow improvement Common complaints Advertising tracking limitations Support complexity	Buyer sentiment Users generally praise Zendesk Sell for its ease of use and integration capabilities but note limitations in customization and occasional performance issues. What buyers like Ease of use Integration with other tools Automation features Common complaints Limited customization Performance reliability	Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users. Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities. Effective pipeline management and workflow automation, enabling businesses to streamline sales processes. Common complaints Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging. Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows. Inconsistent customer support with restricted availability, affecting issue resolution during critical times.
Pros and Cons	Exceptional and responsive customer service with knowledgeable support User-friendly interface enabling easy management of CRM, marketing, and scheduling Comprehensive 24/7 support ensuring quick issue resolution Inadequate or unreliable tracking for paid advertising campaigns Layered support structure can cause frustration when resolving complex issues	Intuitive and user-friendly interface with minimal learning curve Seamless integration with Zendesk Support, G-Suite, Mailchimp, and PandaDoc Robust automation features that reduce manual tasks Limited customization options for reports and workflows Performance issues such as occasional slowness and audio drops	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	Eric Guel Photography Green Tech Cleaning Hair by Sierra	Intermind Stapples Freshly	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	5 Screenshots	No screenshots available.
Videos	4 Videos	2 Videos

Alternatives

Alternatives	Bigin by Zoho CRM 4.3 Salesforce 4.3 HubSpot CRM 4.2	Bigin by Zoho CRM 4.3 Hubspot Marketing Hub 4.5 ClickUp 4.4	ClickUp 4.4 Zoho CRM 4.1 Freshsales 4.6

Frequently asked questions

Which is better, Thryv or Zendesk Sell?: Zendesk Sell edges out the other on user ratings (4.5 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Thryv and Zendesk Sell offer a free trial?: Zendesk Sell offers a free trial. Thryv does not.
What is the starting price of Thryv vs Zendesk Sell?: Thryv starts at Contact for pricing. Zendesk Sell starts at $19 /User/Month.
What are the top alternatives to Thryv?: Top alternatives to Thryv include Bigin by Zoho CRM, Salesforce, HubSpot CRM, Keap, SalesCRM.
What are the top alternatives to Zendesk Sell?: Top alternatives to Zendesk Sell include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Salesforce.

Thryv vs Zendesk Sell vs Bigin by Zoho CRM Comparison

Thryv

Zendesk Sell

Bigin by Zoho CRM

Thryv vs Zendesk Sell vs Bigin by Zoho CRM — at a glance

Key differences between Thryv and Zendesk Sell

Compare Thryv vs Zendesk Sell vs Bigin by Zoho CRM — and walk away knowing which one fits.

Thryv

Zendesk Sell

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Best Company Size

Where each option fits best

Key strengths

Best fit

Reasons buyers look elsewhere

Software Demo

Demo

Get shortlist help from a software advisor

How do Thryv, Zendesk Sell and Bigin by Zoho CRM Compare on Features?

Compare Thryv, Zendesk Sell and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Thryv vs Zendesk Sell User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Related Blogs and Articles for Crm Software

Frequently asked questions