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Compare tawk.to vs Customerly vs ZoomInfo Chat

tawk.to - Live Chat Software
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Overview

Description

tawk.to, a free and user-friendly communication tool, allows businesses to engage with customers through chats and messages. It enables monitoring and responding to customer inquiries and ... Read More

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $24 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.7/10

9.0/10

User Ratings

4.6

(15)
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Software Demo

Demo

Customerly has not given any software demo yet

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Features

Total Features

9 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $24 , Billed Yearly
          Pricing Plans
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          176

          Very Good

          48

          Good

          6

          Poor

          8

          Terible

          36

          Excellent

          13

          Very Good

          2

          Good

          1

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          Tawk.to has garnered mixed reviews over the past year, showcasing a diverse range of experiences. Despite some criticisms, there are notable strengths to highlight. Users appreciate the ...Read more

          Customerly has garnered positive reviews for its simplicity, valuable features, and affordability. Users praise its ease of use, especially for setting up customer service and integrating various ...Read more

          Pros and Cons
          • User-friendly and cost-effective, offering easy setup and customization options.

          • Provides real-time engagement with customers, valuable insights, and automation features.

          • Integrates well with multiple websites, allowing seamless communication and quick responses.

          • Offers a robust free plan with an automation bot and 24/7 support team-like functionality.

          • Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.

          • Some crashing issues reported in the Android app, while the PC version works well.

          • Affordable software offering great value for money, including a free tier with almost all necessary features.

          • Feature-rich platform with premium features like workflows and automations at a reasonable cost.

          • User-friendly interface for both owners and customers, making it easy to use.

          • Provides tools for live chat support, email marketing, surveys, and CRM in a single platform.

          • Some users find Customerly to be not the easiest and most efficient tool for live chat.

          • Concerns raised about the CEO's integrity and the company's commitment to promises.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          Media and Screenshots

          Screenshots
          Dashboard

          4 Screenshots

          Customer service software with live chat

          1 Screenshots

          Videos
          video-0

          4 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Customerly offers Free Trial, but tawk.to does not.

          tawk.to is designed for Large Enterprises, Medium Business and Small Business.

          Customerly is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Customerly begins at $24/Month when Billed Yearly, while pricing details for tawk.to are unavailable.

          Some top alternatives to tawk.to includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, Crisp, MyLiveChat, Zendesk Chat, Intercom, Smartchat, JivoChat and Let's Connect.

          Some top alternatives to Customerly includes ZoomInfo Chat, Indemandly, LiveAgent, LiveChat, Crisp, Intercom, Userlike, Comm100 Live Chat, Natterly and LivePerson.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].