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REVE Chat vs Smartsupp vs ZoomInfo Chat Comparison

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REVE Chat

4.1(13 reviews)

Starting at $13.50 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, and Facebook messaging, to conn…

Smartsupp

4.7(330 reviews)

Starting at $10 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

Smartsupp is a live chat platform that lets website operators engage visitors in real time, with visibility into screen views, clicks, and cursor movements to understand browsing behavior. Operators can customize the cha…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Smartsupp leads on user satisfaction with a 4.7-star rating across 330 reviews.

REVE Chat vs Smartsupp vs ZoomInfo Chat — at a glance

FeatureREVE ChatSmartsuppZoomInfo Chat
Rating4.1 / 54.7 / 5
Reviews13330
Starting price$13.50 /Month$10 /User/MonthContact for pricing
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, Online
CertificationsGDPRGDPRSOC 2
Data residencyGlobalUSUS

Key differences between REVE Chat and Smartsupp

  • Pricing: REVE Chat starts at $13.50 /Month, while Smartsupp starts at $10 /User/Month.
  • Free trial: REVE Chat offers a free trial; Smartsupp does not.
  • Target audience: REVE Chat is built for Large Enterprises and Medium Business, while Smartsupp targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Smartsupp scores higher with a 4.7-star average.
  • Deployment: REVE Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Smartsupp supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare REVE Chat vs Smartsupp vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

REVE Chat - Live Chat Software
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Smartsupp - Live Chat Software
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Biggest differences

Start here before you go deeper into features.

REVE Chat

Best for small to medium businesses needing easy multichannel live chat.

Choose if
  • You want a user-friendly interface consolidating multiple chat channels in one window.
  • You need advanced interaction features like co-browsing, voice/video chat, and screen sharing.
  • You prefer quick, low-complexity setup with flexible and configurable workflow options.
Consider alternatives if
  • Your enterprise requires highly advanced or specialized live chat functionalities.
  • You need premium, highly responsive customer support without language or reliability issues.

Smartsupp

Best for SMBs seeking easy, reliable live chat with strong privacy features.

Choose if
  • You run an e-commerce or SMB website needing straightforward visitor engagement.
  • Your team values an intuitive interface with minimal downtime for prompt responses.
  • You require end-to-end encryption to ensure secure customer conversations.
Consider alternatives if
  • Your enterprise demands extensive chat customization and complex integrations.
  • You rely heavily on mobile app notifications and advanced mobile usability.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

REVE Chat: Best for small to medium businesses needing easy multichannel live chat. Smartsupp: Best for SMBs seeking easy, reliable live chat with strong privacy features.

Description

Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, ... Read More about REVE Chat

Smartsupp is a live chat platform that lets website operators engage visitors in real time, with visibility into screen views, clicks, and cursor movements to understand browsing behavior. ... Read More about Smartsupp

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $13.50 , Billed Yearly
  • Starts from $10 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

SpotScore

What's this? ↗

9.1/10

9.3/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.08

(13)

4.68

(330)

Best Company Size

Small BusinessMedium Business
1-50 employees51-500 employees
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Software Demo

Demo

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How do REVE Chat, Smartsupp and ZoomInfo Chat Compare on Features?

Total Features

9 Features

7 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare REVE Chat, Smartsupp and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $13.50 , Billed Yearly
        • $10 , Billed Yearly
        • Not Available

        Pricing Plans

        • Standard

          • Facebook Messenger

          • Department Management

          • Auto Triggers

          Show more +

        • Advanced

          • Includes features of Standard plan, plus

          • Video & Voice Chat

          • Viber Messenger

          Show more +

        • Enterprise

          • Includes features of Advanced plan, plus

          • Custom Development

          • Screen Sharing

          Show more +

        • Free

          • Free forever for 3 agents

          • 14-day conversation history

          • Live chat + email sending

          Show more +

        • Standard

          • 1 year conversation history

          • Live chat + email + Facebook Messenger

          • 1 chatbot New

          Show more +

        • Pro

          • 3 years conversation history

          • Live chat + email + Facebook Messenger

          • 10+ chatbots New

          Show more +

        • Not Available

        Pricing Page

        REVE Chat pricing
        Smartsupp pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        REVE Chat vs Smartsupp User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        20

        0

        0

        0

        3

        321

        69

        14

        2

        4

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally appreciate the ease of use and multichannel features but express concerns about limited advanced capabilities and customer support quality.

        What buyers like

        • Ease of use
        • Multichannel integration
        • Advanced interaction features

        Common complaints

        • Limited advanced features
        • Customer support issues

        Buyer sentiment

        Overall positive user sentiment highlighting ease of use, reliability, and strong privacy features, tempered by some mobile app usability concerns.

        What buyers like

        • Ease of use
        • Reliability
        • Privacy and security

        Common complaints

        • Mobile app notifications
        • Limited customization

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • User-friendly interface consolidating multiple chat channels into one window

        • Advanced interaction features like screen sharing and joint navigation

        • Quick and error-free installation process

        • Limited advanced features beyond basic chat functionality

        • Customer support quality issues, including language barriers and assistance reliability

        • Easy to use and customize, saving time and enhancing customer interactions

        • Intuitive interface with seamless navigation

        • Reliable service with minimal downtime ensuring prompt message delivery

        • Mobile app setup and notifications can be challenging, leading to missed interactions

        • Limited customization options such as themes and notification sounds

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used REVE Chat, Smartsupp, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        No Customers information available.

        Dara bags

        Dara bags

        Insportline

        Insportline

        Motorgarten

        Motorgarten

        No Customers information available.

        Media and Screenshots

        Screenshots

        Capterra : REVE Chat screenshot

        5 Screenshots

        Notification

        4 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, REVE Chat or Smartsupp?
        Smartsupp edges out the other on user ratings (4.7 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do REVE Chat and Smartsupp offer a free trial?
        REVE Chat offers a free trial. Smartsupp does not.
        What is the starting price of REVE Chat vs Smartsupp?
        REVE Chat starts at $13.50 /Month. Smartsupp starts at $10 /User/Month.
        What are the top alternatives to REVE Chat?
        Top alternatives to REVE Chat include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.
        What are the top alternatives to Smartsupp?
        Top alternatives to Smartsupp include ZoomInfo Chat, LiveChat, Tidio Chat, LiveEngage, Pure Chat.