Reamaze vs JivoChat vs ZoomInfo Chat Comparison
Reamaze
Starting at $27.55 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two editions: Lite and Pro . Both can b…
JivoChat
Starting at $13 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Reamaze leads on user satisfaction with a 4.6-star rating across 131 reviews.
Reamaze vs JivoChat vs ZoomInfo Chat — at a glance
| Feature | Reamaze | JivoChat | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.6 / 5 | 3.9 / 5 | — |
| Reviews | 131 | 91 | — |
| Starting price | $27.55 /User/Month | $13 /User/Month | Contact for pricing |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Help Desk Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | GDPR | GDPR | SOC 2 |
| Data residency | US | US | US |
Key differences between Reamaze and JivoChat
- Pricing: Reamaze starts at $27.55 /User/Month, while JivoChat starts at $13 /User/Month.
- Target audience: Reamaze is built for Freelancers / Consultants and Large Enterprises, while JivoChat targets Large Enterprises and Medium Business.
- User satisfaction: Reamaze scores higher with a 4.6-star average.
- Deployment: Reamaze supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; JivoChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare Reamaze vs JivoChat vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Help Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Reamaze, JivoChat vs ZoomInfo Chat: Biggest differences
Start here before you go deeper into features.
Best for medium businesses needing simple, cross-platform help desk solutions.
- You run a medium-sized e-commerce, SaaS, or marketing agency business with 5-200 employees.
- You want a help desk with low setup complexity and streamlined, clear communication workflows.
- You need cross-platform support across Windows, MacOS, and Linux for your support team.
- You are a freelancer or very small team with minimal support needs.
- You require highly customized, complex workflows or advanced enterprise-grade help desk features.
Best for small to mid-sized e-commerce teams needing multi-channel live chat.
- You run a small or medium e-commerce business seeking easy multi-channel communication.
- Your team values a simple, low-complexity setup with a modern, customizable interface.
- You need cost-effective live chat combined with email, Facebook messaging, and call features.
- Your enterprise requires advanced security, compliance, and extensive platform integrations.
- You depend heavily on robust customer support and advanced features like voicemail.
Large Enterprises, Medium Business, Small Business
Reamaze: Best for medium businesses needing simple, cross-platform help desk solutions. JivoChat: Best for small to mid-sized e-commerce teams needing multi-channel live chat.
Description | Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two ... Read More about Reamaze | JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More about JivoChat | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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SpotScoreWhat's this? ↗ | 9.3/10 | 9.6/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 5-200 employeesMedium Business | 1-50 employees51-500 employees | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Cross-Platform Accessibility: Supports Windows, MacOS, and Linux, allowing teams to work smoothly regardless of their preferred operating system.
- Streamlined Communication Channels: Modern design facilitates clear and efficient communication across departments, improving collaboration and customer response times.
- Flexible Edition Options: Offers Lite and Pro editions to cater to varying business needs, from startups to more mature support teams.
No key benefits available yet.
No key benefits available yet.
Best fit
- 5 – 200 Employee
- E-commerce, SaaS, Retail, Professional Services, Marketing Agencies
- Customer Support Agent, Help Desk Manager, Operations Coordinator, IT Support Specialist, Customer Success Manager
No best-fit guidance available yet.
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Lite plan lacks advanced automation and reporting features — teams needing complex workflows typically switch to Zendesk or Freshdesk
- Workflow customization is more limited than competitors like Intercom or Gorgias, particularly for ticket routing and SLA rules
- Designed for teams under 100 people — larger organizations hit performance limits with high ticket volumes (5,000+ monthly)
No alternatives guidance available yet.
No alternatives guidance available yet.
Software Demo
Demo |
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How do Reamaze, JivoChat and ZoomInfo Chat Compare on Features?
Total Features | 24 Features | 9 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Reamaze, JivoChat and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Reamaze, JivoChat vs ZoomInfo Chat: Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Reamaze, JivoChat vs ZoomInfo Chat Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Reamaze vs JivoChat User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of communication and cross-platform support, with some concerns about pricing transparency and advanced features. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use, affordability, and effective customer communication, tempered by concerns over customer support and feature limitations. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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Reamaze, JivoChat and ZoomInfo Chat Customers
Customers |  Kabrita  Animatron  Printful | No Customers information available. | No Customers information available. |
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Media and Screenshots
Screenshots |  3 Screenshots |  1 Screenshots |
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Videos |  3 Videos |  2 Videos |
Alternatives to Reamaze, JivoChat, ZoomInfo Chat
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Reamaze or JivoChat?
- Reamaze edges out the other on user ratings (4.6 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Reamaze and JivoChat offer a free trial?
- Yes, both Reamaze and JivoChat offer a free trial.
- What is the starting price of Reamaze vs JivoChat?
- Reamaze starts at $27.55 /User/Month. JivoChat starts at $13 /User/Month.
- What are the top alternatives to Reamaze?
- Top alternatives to Reamaze include Zoho Desk, LiveAgent, Richpanel, UseResponse, CommBox.
- What are the top alternatives to JivoChat?
- Top alternatives to JivoChat include ZoomInfo Chat, WebsiteAlive, Freshdesk Messaging (Formerly Freshchat), Zoho SalesIQ, Talkative.