NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

RealtimeCRM vs webCRM vs Bigin by Zoho CRM Comparison

Last updated:

RealtimeCRM

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

RealtimeCRM is a CRM for small businesses that need to manage contacts, companies, and sales opportunities in a structured system without a complex setup. It covers the basic functions of customer and pipeline management…

webCRM

4.1(79 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

webCRM is an intuitive, feature-rich, easily customizable CRM application that provides your organization with the most advanced and robust CRM functionality on the market. webCRM was built to be flexible and scalable, a…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

webCRM leads on user satisfaction with a 4.1-star rating across 79 reviews.

RealtimeCRM vs webCRM vs Bigin by Zoho CRM — at a glance

FeatureRealtimeCRMwebCRMBigin by Zoho CRM
Rating4.1 / 54.6 / 5
Reviews79294
Starting priceContact for pricingContact for pricing$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalUSGlobal

Key differences between RealtimeCRM and webCRM

  • Deployment: RealtimeCRM supports SaaS/Web/Cloud; webCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare RealtimeCRM vs webCRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

RealtimeCRM - CRM Software
Talk to an expert
Talk to an expert
webCRM - CRM Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this RealtimeCRM vs webCRM vs Bigin by Zoho CRM comparison

Get the full side-by-side as a PDF — these picks plus the top CRM Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

RealtimeCRM

Best for

Large Enterprises, Medium Business, Small Business

webCRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

RealtimeCRM typically suits Large Enterprises and Medium Business. webCRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

RealtimeCRM is a CRM for small businesses that need to manage contacts, companies, and sales opportunities in a structured system without a complex setup. It covers the basic functions of ... Read More about RealtimeCRM

webCRM is an intuitive, feature-rich, easily customizable CRM application that provides your organization with the most advanced and robust CRM functionality on the market. webCRM was built ... Read More about webCRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

8.2/10

8.4/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.1

(79)

4.57

(294)
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do RealtimeCRM, webCRM and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare RealtimeCRM, webCRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        RealtimeCRM pricing
        webCRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        RealtimeCRM vs webCRM User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        0

        2

        0

        0

        0

        20

        0

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Wide range of features
        • Efficient customer service tools
        • User-friendly interface

        Common complaints

        • Limited customization options
        • Basic reporting features
        • May lack advanced integrations

        Buyer sentiment

        Buyer sentiment is positive across 20 reviews, with strong overall satisfaction.

        What buyers like

        • Outstanding customer support team, praised for professionalism, knowledge, and responsiveness during demos and setup.
        • User-friendly interface, making it accessible for both beginners and seasoned users.
        • Flexible and adaptable for a variety of business needs, including lead generation, client databases, and large-scale projects.

        Common complaints

        • Some users mention a learning curve for fully understanding and leveraging the advanced customization options.
        • Requires sufficient input and effort from the user to derive maximum value, which might be challenging for smaller teams or companies.
        • May not adapt precisely to every organization's unique workflow, as expected with highly customizable CRM solutions.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Comprehensive feature set for customer management

        • User-friendly design

        • Quickly addresses customer needs

        • Customization options are limited

        • Basic reporting may not meet all needs

        • Offers extensive customization to fit unique business needs.

        • Scalable for growing organizations.

        • Affordable pricing structure compared to competitors.

        • Initial setup may require technical expertise.

        • User interface can be complex for new users.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used RealtimeCRM, webCRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        RealtimeCRM screenshot

        2 Screenshots

        No screenshots available.

        Videos

        video-0

        2 Videos

        video-0

        1 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, RealtimeCRM or webCRM?
        webCRM edges out the other on user ratings (4.1 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do RealtimeCRM and webCRM offer a free trial?
        Yes, both RealtimeCRM and webCRM offer a free trial.
        What is the starting price of RealtimeCRM vs webCRM?
        RealtimeCRM starts at Contact for pricing. webCRM starts at Contact for pricing.
        What are the top alternatives to RealtimeCRM?
        Top alternatives to RealtimeCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to webCRM?
        Top alternatives to webCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.