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Prophet CRM vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM Comparison

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Prophet CRM

5.0(27 reviews)

Starting at $25 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

Prophet CRM is an affordable, yet full-featured Customer Relationship Management (CRM) software. It allows you to manage existing contacts, track opportunity stages, send quotes for Jobs and Accounts, schedule meetings a…

Agentforce Sales (formerly Salesforce Sales Cloud)

4.5(646 reviews)

Starting at $25 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Sa…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Prophet CRM leads on user satisfaction with a 5.0-star rating across 27 reviews.

Prophet CRM vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM — at a glance

FeatureProphet CRMAgentforce Sales (formerly Salesforce Sales Cloud)Bigin by Zoho CRM
Rating5.0 / 54.5 / 54.6 / 5
Reviews27646243
Starting price$25 /User/Month$25 /user/month$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
Integrations13+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSGlobalGlobal

Key differences between Prophet CRM and Agentforce Sales (formerly Salesforce Sales Cloud)

  • Pricing: Prophet CRM starts at $25 /User/Month, while Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month.
  • Free trial: Agentforce Sales (formerly Salesforce Sales Cloud) offers a free trial; Prophet CRM does not.
  • User satisfaction: Prophet CRM scores higher with a 5.0-star average.
  • Deployment: Prophet CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows; Agentforce Sales (formerly Salesforce Sales Cloud) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Prophet CRM vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Prophet CRM - CRM Software
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Biggest differences

Start here before you go deeper into features.

Prophet CRM

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Agentforce Sales (formerly Salesforce Sales Cloud)

Best for medium to large enterprises needing highly customizable CRM solutions.

Choose if
  • You require extensive customization to fit unique industry workflows.
  • Your team needs robust analytics and reporting for data-driven sales decisions.
  • You want seamless integration with numerous third-party applications and APIs.
Consider alternatives if
  • You are a small business or startup with a limited budget.
  • Your team lacks technical expertise or prior CRM experience.

Bigin by Zoho CRM

Best for

Small Business

Prophet CRM typically suits Freelancers / Consultants and Large Enterprises. Agentforce Sales (formerly Salesforce Sales Cloud) tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Prophet CRM is an affordable, yet full-featured Customer Relationship Management (CRM) software. It allows you to manage existing contacts, track opportunity stages, send quotes for Jobs ... Read More about Prophet CRM

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and ... Read More about Agentforce Sales (formerly Salesforce Sales Cloud)

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $25
  • Starts from $25 , monthly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.6/10

9.8/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.96

(27)

4.55

(646)

Best Company Size

50 to 10,000 employeesMedium to Large Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Agentforce Sales (formerly Salesforce Sales Cloud)

  • Simplified Sales Processes: Salesforce simplifies the entire sales cycle, allowing teams to manage leads, opportunities, and customer interactions smoothly. I've seen firsthand how this leads to increased efficiency and higher conversion rates.
  • Analytics and Reporting: With Salesforce's analytics tools, managers can gain insights into performance metrics. This allows for informed decision-making based on real-time data, so strategies stay aligned with business goals.
  • Customizable Solutions: One of Salesforce's key features is its adaptability. Whether you're in retail, healthcare, or finance, the platform can be designed for your specific industry needs. I often recommend using this flexibility for maximum impact.
Best fit

Best fit

Watchouts

Reasons buyers look elsewhere

Agentforce Sales (formerly Salesforce Sales Cloud)

  • Pricing exceeds $165/month for most teams — buyers with <50 employees often switch to HubSpot CRM ($50/month) or Pipedrive ($59/month) for lower cost
  • Lacks pre-built templates for specific industries like real estate or nonprofits — teams needing vertical solutions add Zoho CRM or industry-specific alternatives
  • Requires 4–6 weeks of admin setup and training — companies wanting faster deployment choose Pipedrive or Monday.com Sales for quicker onboarding

Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Prophet CRM, Agentforce Sales (formerly Salesforce Sales Cloud) and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

11 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Prophet CRM, Agentforce Sales (formerly Salesforce Sales Cloud) and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $25
        • $25 , monthly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Free Suite

          Free

          • Easy setup with guided onboarding

          • Lead, Account, Contact, and Opportunity

          • Service Case Management & Simple Email Marketing

          Show more +

        • Starter Suite

          $25

          /user/month

          • Everything in Free plus built-in Sales Flows and Lead Routing

          • Email to Case Management

          • Dynamic Email Marketing, Forms, and Analytics

          Show more +

        • Pro Suite

          $100

          /user/month

          • Everything in Starter plus Enhanced Real-Time Chat

          • Sales Quoting and Forecasting

          • Greater Customization, Automation+ Access to AppExchange

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Prophet CRM pricing
        Agentforce Sales (formerly Salesforce Sales Cloud) pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✓ Yes

        GDPR

        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        Prophet CRM vs Agentforce Sales (formerly Salesforce Sales Cloud) User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        26

        1

        0

        0

        0

        378

        143

        30

        4

        7

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 27 reviews, with consistently positive feedback.

        What buyers like

        • Integrates directly with Microsoft Outlook, reducing the learning curve for Outlook users.
        • Interface simplifies CRM tasks like lead tracking, reporting, and data categorization.
        • Excellent customer support, providing prompt and helpful responses; highly regarded by users.

        Common complaints

        • Certain advanced features are difficult to navigate for beginners, requiring practice and effort to fully utilize.
        • Limited ability to share custom views with other team members, reducing collaborative potential.
        • Some areas, like mobile platform functionality, initially lacked parity with the desktop version, though improvements have been made.

        Buyer sentiment

        Overall positive sentiment highlights Salesforce's customization, analytics, and integration strengths, tempered by concerns about cost and complexity.

        What buyers like

        • Customizability
        • Analytics and reporting
        • Integration capabilities

        Common complaints

        • High cost
        • Steep learning curve

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Affordable pricing makes it accessible.

        • Comprehensive features cover essential CRM needs.

        • Built-in marketing tools enhance user capabilities.

        • Mobile functionality is limited.

        • User interface may feel outdated.

        • Highly customizable platform tailored to specific industry needs

        • Robust reporting and analytics for data-driven decision-making

        • Extensive integration capabilities with third-party apps and APIs

        • Expensive licensing and additional feature costs

        • Steep learning curve for new or non-technical users

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Prophet CRM, Agentforce Sales (formerly Salesforce Sales Cloud), or Bigin by Zoho CRM? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        No Customers information available.

        BBVA

        BBVA

        Brunello Cucinelli

        Brunello Cucinelli

        Unilever

        Unilever

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        Salesforce Adoption Dashboards

        3 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        5 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Prophet CRM or Agentforce Sales (formerly Salesforce Sales Cloud)?
        Prophet CRM edges out the other on user ratings (5.0 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Prophet CRM and Agentforce Sales (formerly Salesforce Sales Cloud) offer a free trial?
        Agentforce Sales (formerly Salesforce Sales Cloud) offers a free trial. Prophet CRM does not.
        What is the starting price of Prophet CRM vs Agentforce Sales (formerly Salesforce Sales Cloud)?
        Prophet CRM starts at $25 /User/Month. Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month.
        What are the top alternatives to Prophet CRM?
        Top alternatives to Prophet CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Agentforce Sales (formerly Salesforce Sales Cloud).
        What are the top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)?
        Top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) include Bigin by Zoho CRM, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, Zoho CRM.