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Ontraport vs WORKetc vs Bigin by Zoho CRM Comparison

Last updated:

Ontraport

4.5(735 reviews)

Starting at $83 /month

  • Free Trial
  • Medium Business
  • Small Business

Ontraport is a CRM and marketing automation platform designed for small and mid-sized businesses that need to manage contacts, automate marketing and sales, process payments, and build web experiences from a single syste…

WORKetc

4.4(107 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

WORKetc is a CRM tool for small businesses to help them manage and grow. It is simple yet powerful, and out of the box it can be used by any team member with any kind of computer. From tracking leads to managing customer…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Ontraport leads on user satisfaction with a 4.5-star rating across 735 reviews.

Ontraport vs WORKetc vs Bigin by Zoho CRM — at a glance

FeatureOntraportWORKetcBigin by Zoho CRM
Rating4.5 / 54.4 / 54.6 / 5
Reviews735107294
Starting price$83 /monthContact for pricing$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forMedium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryMarketing Automation SoftwareCRM SoftwareCRM Software
Integrations51+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Browser Based (Cloud)SaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRGDPR
Data residencyUSGlobal

Key differences between Ontraport and WORKetc

  • Pricing: Ontraport starts at $83 /month. WORKetc pricing is not publicly listed.
  • Target audience: Ontraport is built for Medium Business and Small Business, while WORKetc targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Ontraport scores higher with a 4.5-star average.
  • Deployment: Ontraport supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Browser Based (Cloud); WORKetc supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Ontraport vs WORKetc vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Marketing Automation Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Ontraport - Marketing Automation Software
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WORKetc
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Ontraport

Best for SMBs needing customizable CRM and marketing automation workflows.

Choose if
  • You require an all-in-one platform integrating CRM, marketing automation, and analytics.
  • Your business needs highly customizable workflows with tags, triggers, and templates.
  • You have a marketing or sales team ready to leverage advanced automation features.
Consider alternatives if
  • You want a simple, out-of-the-box solution with minimal setup and learning.
  • Your team lacks time or technical skill to manage a medium-complexity platform.

WORKetc

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Ontraport typically suits Medium Business and Small Business. WORKetc tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Ontraport is a CRM and marketing automation platform designed for small and mid-sized businesses that need to manage contacts, automate marketing and sales, process payments, and build web ... Read More about Ontraport

WORKetc is a CRM tool for small businesses to help them manage and grow. It is simple yet powerful, and out of the box it can be used by any team member with any kind of computer. From ... Read More about WORKetc

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $83 , Billed Yearly
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

9.3/10

9.0/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)

Best Company Size

Small BusinessMedium Business
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How do Ontraport, WORKetc and Bigin by Zoho CRM Compare on Features?

Total Features

69 Features

20 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Ontraport, WORKetc and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $83 , Billed Yearly
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Ontraport pricing
        WORKetc pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✗ No

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🇺🇸 US

        Ontraport vs WORKetc User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        463

        28

        5

        1

        11

        49

        14

        2

        0

        1

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall, buyers appreciate Ontraport's powerful automation and comprehensive feature set but note a challenging learning curve and higher pricing.

        What buyers like

        • Customer support
        • Feature comprehensiveness
        • Customizability

        Common complaints

        • Learning curve
        • Pricing

        Buyer sentiment

        Buyer sentiment is positive across 66 reviews, with strong overall satisfaction.

        What buyers like

        • Combines CRM, project management, billing, and support in one platform.
        • Automates repetitive processes with customizable workflows.
        • Centralized system improves interdepartmental communication and collaboration.

        Common complaints

        • Mobile app has limited functionality compared to the desktop version.
        • Feature depth can overwhelm new users without proper onboarding.
        • Marketplace lacks advanced add-ons, limiting extensibility.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Exceptional customer support with knowledgeable and responsive representatives

        • Comprehensive all-in-one platform combining CRM, marketing automation, and analytics

        • Highly customizable workflows using tags, automations, templates, and triggers

        • Steep learning curve for new users due to extensive features

        • Occasional system limitations requiring creative workarounds

        • Easy to use for all team members.

        • Effective lead tracking keeps teams organized.

        • Private portal enhances data management.

        • Not suitable for larger organizations.

        • Limited advanced features may hinder growth.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Ontraport, WORKetc, or Bigin by Zoho CRM? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        CRM - See every customer interaction in one place

        5 Screenshots

        Gantt Charts

        3 Screenshots

        Videos

        video-0

        5 Videos

        video-0

        3 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Ontraport or WORKetc?
        Ontraport edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Ontraport and WORKetc offer a free trial?
        Yes, both Ontraport and WORKetc offer a free trial.
        What is the starting price of Ontraport vs WORKetc?
        Ontraport starts at $83 /month. WORKetc starts at Contact for pricing.
        What are the top alternatives to Ontraport?
        Top alternatives to Ontraport include Outgrow, ActiveCampaign, CleverTap, Moosend, Omnisend.
        What are the top alternatives to WORKetc?
        Top alternatives to WORKetc include Bigin by Zoho CRM, Bitrix24, Microsoft Dynamics 365 for Sales, SimpleCRM, CloudCC CRM.