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OnPay vs Gusto Comparison

Last updated:

OnPay

5.0(434 reviews)

Starting at $40 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

OnPay is an intuitive online payroll software designed to meet the needs of supervisors, managers, payroll specialists and people who manage pay for hourly or salaried staff. OnPay helps companies of all sizes reduce cos…

Gusto

4.4(873 reviews)

Starting at $49 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Gusto is a comprehensive HR platform designed to help businesses of all sizes thrive. Whether you’re just starting out or scaling rapidly, Gusto provides the tools and guidance you need to grow and nurture your team. Tru…

OnPay leads on user satisfaction with a 5.0-star rating across 434 reviews.

Spotsaas Analysis

OnPayGusto

The core difference between OnPay and Gusto lies in OnPay's focus on straightforward payroll automation for small businesses, while Gusto offers a more integrated platform that combines payroll with HR functionalities. OnPay is ideal for small businesses prioritizing simple payroll solutions, whereas Gusto suits those needing a comprehensive HR and payroll system.

- Best for small businesses with 1-100 employees - Focuses on automated payroll processing - Excellent customer support - Ideal for various industries including healthcare and nonprofits - Price point of $40 - Simple setup and user-friendly experience

- Suitable for small to mid-sized businesses with 1-100 employees - Combines payroll with HR features - User-friendly interface and straightforward workflows - Ideal for industries like retail and restaurants - Price point of $49 - Offers benefits and compliance management features

OnPay vs Gusto — at a glance

FeatureOnPayGusto
Rating5.0 / 54.4 / 5
Reviews434873
Starting price$40 /Month$49 /user/month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Medium Business, Small Business
CategoryPayroll SoftwarePayroll Software
Integrations10+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyUSUS

Key differences between OnPay and Gusto

  • Pricing: OnPay starts at $40 /Month, while Gusto starts at $49 /user/month.
  • User satisfaction: OnPay scores higher with a 5.0-star average.
  • Deployment: OnPay supports SaaS/Web/Cloud; Gusto supports SaaS/Web/Cloud.

OnPay vs Gusto — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payroll Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

OnPay - Payroll Software
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Gusto - Payroll Software
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OnPay vs Gusto: Biggest differences

Start here before you go deeper into features.

OnPay

Best for small businesses seeking simple, automated payroll with excellent support.

Choose if
  • You run a small business with 1-100 employees needing straightforward payroll processing.
  • You want to automate payroll calculations and tax filings to reduce errors and save time.
  • You value exceptional, responsive customer service and easy integration with accounting tools.
Consider alternatives if
  • You are a large enterprise requiring complex payroll customizations and advanced features.
  • You need an all-in-one HR platform including recruitment or performance management.

Gusto

Best for small to mid-sized businesses needing simple, integrated payroll and HR.

Choose if
  • You want an all-in-one platform combining payroll, benefits, hiring, and compliance.
  • Your team values a user-friendly interface with straightforward setup and workflows.
  • You need strong integrations with accounting tools like QuickBooks Online.
Consider alternatives if
  • Your business requires highly complex or heavily customized payroll processing.
  • You are a large enterprise with extensive, process-heavy HR workflows.

OnPay: Best for small businesses seeking simple, automated payroll with excellent support. Gusto: Best for small to mid-sized businesses needing simple, integrated payroll and HR.

Description

OnPay is an intuitive online payroll software designed to meet the needs of supervisors, managers, payroll specialists and people who manage pay for hourly or salaried staff. OnPay helps ... Read More about OnPay

Gusto is a comprehensive HR platform designed to help businesses of all sizes thrive. Whether you’re just starting out or scaling rapidly, Gusto provides the tools and guidance you need to ... Read More about Gusto

Entry Level Pricing

  • Starts from $40
  • Starts from $49 , monthly

Free Trial Availability

SpotScore

What's this? ↗

9.4/10

9.7/10

User Ratings

Based on verified Spotsaas reviews

4.96

(434)

4.38

(873)

Best Company Size

1-100 employeesSmall Business
1-50 employees51-100 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

OnPay

  • OnPay simplifies payroll processing, saving hours each week by automating calculations and filings—so you can focus on running your business.
  • With a user-friendly interface and intuitive dashboards, your team can easily manage payroll, benefits, and taxes without needing extensive training.
  • OnPay integrates smoothly with popular accounting tools, improving efficiency and eliminating manual data entry.

Gusto

  • Streamlined Payroll Processing: Gusto simplifies payroll management, letting administrators run payroll in just a few clicks. Managers can save time and reduce errors, confirming employees get paid accurately and on time.
  • Benefits Management: With Gusto, offering employee benefits is straightforward. From health insurance to retirement plans, you can manage and customize benefits packages that improve employee satisfaction and retention.
  • User-Friendly Interface: Both managers and employees appreciate Gusto's intuitive design. This user-friendly platform means less training time for staff and more focus on what really matters – growing your business.
Best fit

Best fit

OnPay

  • 1-100 employees
  • Healthcare, SaaS, Consulting, Professional Services, Nonprofits, Financial Services, Marketing Agencies
  • HR Managers, Payroll Administrators, Office Managers, Finance Managers, Small Business Owners

Gusto

  • 1-100 employees
  • Human Resources, Retail, Restaurants, Nonprofits, Professional Services
  • HR Managers, Payroll Administrators, Business Owners, Office Managers
Watchouts

Reasons buyers look elsewhere

OnPay

  • Users may explore alternatives if they require more advanced HR management features, such as extensive employee onboarding, robust benefit administration, or detailed performance tracking.
  • Companies seeking greater scalability might prefer alternatives that easily accommodate rapid growth, complex payroll structures, or increased employee counts without compromising system performance.
  • Businesses operating internationally or with global teams might consider alternatives offering broader international payroll support and compliance tools for multiple regions and currencies.

Gusto

  • Users may seek alternatives to Gusto if they require specific features not offered by the platform, such as advanced payroll reporting or industry-specific compliance tools that better meet their unique business needs.
  • Companies with larger workforces might explore alternatives for scalability, as they may find that other solutions provide more robust support for managing high employee volumes efficiently.
  • Budget-conscious businesses might look for more cost-effective payroll and HR solutions, especially if they find Gusto's pricing structure doesn't align with their financial goals or operational requirements.

Software Demo

Demo

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How do OnPay and Gusto Compare on Features?

Total Features

13 Features

54 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare OnPay and Gusto on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $40
      • $49 , monthly

      Pricing Plans

      • Not Available
      • Simple

        $49

        /user/month

        • Full-service, single-state payroll

        • Unlimited runs & automated tax filings

        • Employee portal for paystubs & self-service

      • Plus

        $80

        /user/month

        • Everything in the Simple plan, plus

        • Multi-state payroll w/ Next-Day Direct Deposit

        • Time tracking & PTO management

        Show more +

      • Premium

        $180

        /user/month

        • All Plus features, plus:

        • Dedicated service advisor

        • Access to certified HR experts

        Show more +

      Pricing Page

      OnPay pricing
      Gusto pricing

      OnPay vs Gusto: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      OnPay vs Gusto Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      OnPay User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      379

      4

      2

      0

      1

      677

      36

      12

      15

      117

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers overwhelmingly praise OnPay for its ease of use, automation capabilities, and excellent customer support, especially among small businesses and nonprofits.

      What buyers like

      • Ease of use
      • Automation of payroll and tax filings
      • Customer support quality

      Common complaints

      • Limited customization for complex payroll
      • Lack of broader HR features

      Buyer sentiment

      Overall positive sentiment highlights ease of use and comprehensive features, tempered by some concerns over support consistency and limited advanced customization.

      What buyers like

      • Ease of use
      • Customer support
      • Integration with accounting tools

      Common complaints

      • Support communication issues
      • Limited advanced customization

      Pros and Cons

      • Intuitive design that simplifies payroll tasks for supervisors and managers

      • Automates payroll calculations and tax filings, reducing time and errors

      • Robust integration with popular accounting tools to eliminate manual data entry

      • Limited customization options for complex payroll needs in larger companies

      • Focuses solely on payroll, lacking broader HR functionalities like recruitment

      • Simplifies payroll processing and tax compliance for non-experts

      • Robust integrations with accounting platforms like QuickBooks Online

      • Responsive and efficient customer support

      • Occasional errors or inconsistencies in support communication

      • Challenging transition process from other payroll providers without guidance

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used OnPay or Gusto? Tell buyers what actually differs.

      Integrations

      Integration with other apps

      No Integration information available.

      OnPay and Gusto Customers

      Customers

      BlueBird

      BlueBird

      Cartecay

      Cartecay

      Evergreen

      Evergreen

      Handlebar Cyclery

      Handlebar Cyclery

      Dwg

      Dwg

      American Canning

      American Canning

      Media and Screenshots

      Screenshots

      OnPay Dashboard

      7 Screenshots

      gusto

      4 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to OnPay and Gusto in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, OnPay or Gusto?
      OnPay edges out the other on user ratings (5.0 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do OnPay and Gusto offer a free trial?
      Yes, both OnPay and Gusto offer a free trial.
      What is the starting price of OnPay vs Gusto?
      OnPay starts at $40 /Month. Gusto starts at $49 /user/month.
      What are the top alternatives to OnPay?
      Top alternatives to OnPay include Square Payroll, APS Payroll, Heartland Payroll, QuickBooks Payroll, Justworks.
      What are the top alternatives to Gusto?
      Top alternatives to Gusto include Paylocity Web Pay, Greenshades, Paychex Flex, Zenefits, SumoPayroll.