Which is better, OnPage or xMatters?

OnPage edges out xMatters based on user ratings across 308 reviews. That said, the best pick depends on your workflow — xMatters may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between OnPage and xMatters?

Key differences between OnPage and xMatters include pricing (OnPage starts at $13.99 vs xMatters at $16). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both OnPage and xMatters offer a Free trial?

Yes, both OnPage and xMatters offer a Free Trial.

Who are the typical users of OnPage?

OnPage is designed for Large Enterprises, Medium Business, Small Business.

Who are the typical users of xMatters?

xMatters is designed for Large Enterprises, Medium Business, Small Business.

What is the starting price of OnPage and xMatters?

Pricing for OnPage starts at $13.99/User/Month, whereas xMatters starts at $16/User/Month.

What are the best alternatives to OnPage?

Some top alternatives to OnPage include Freshservice, VictorOps, Amixr, AlertOps, Spike.sh.

What are the best alternatives to xMatters?

Some top alternatives to xMatters include Freshservice, Ivanti Service Manager, PagerDuty, Opsgenie, AlertOps.

OnPage vs xMatters Comparison

Last updated: May 19, 2026

OnPage

4.5(308 reviews)

Starting at $13.99 /User/Month

Free Trial
Large Enterprises
Medium Business

OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training to use. Organizations of all si…

View Pricing Read Reviews

xMatters

4.4(897 reviews)

Starting at $16 /User/Month

Free Trial
Large Enterprises
Medium Business

xMatters is the agent of change for incident management software. With advanced analytics, xMatters turns incident data into business insights to improve collaboration, help prioritize actions, and uncover meaningful opp…

View Pricing Read Reviews

OnPage leads on user satisfaction with a 4.5-star rating across 308 reviews.

SpotSaaS Analysis

OnPagexMatters

The core difference lies in OnPage's focus on simplicity and ease of use for small to medium teams, while xMatters offers advanced automation and integration capabilities for medium to large enterprises. Ideal buyers for OnPage are teams seeking straightforward incident management, whereas xMatters is best suited for IT departments looking to enhance their incident response through automation.

- Best for small to medium teams - Simple and streamlined incident management - Reliable and timely notifications - Minimal training required - Affordable pricing at $13.99 - Focus on user device integration

- Best for medium businesses and large enterprises - Advanced automated workflows - Multiple integration options available - Designed for IT teams - Enhances incident response times - Priced at $16

OnPage vs xMatters — at a glance

Feature	OnPage	xMatters
Rating	4.5 / 5	4.4 / 5
Reviews	308	897
Starting price	$13.99 /User/Month	$16 /User/Month
Free trial	Yes	Yes
Free version	No	No
Best for	Large Enterprises, Medium Business, Small Business	Large Enterprises, Medium Business, Small Business
Category	Incident Management Software	Incident Management Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	Available
Support modes	24/7 (Live rep), Business Hours, Online	24/7 (Live rep), Business Hours, Online
Certifications	SOC 2, HIPAA, GDPR	SOC 2, GDPR, ISO 27001
Data residency	US	Global

Key differences between OnPage and xMatters

Pricing: OnPage starts at $13.99 /User/Month, while xMatters starts at $16 /User/Month.
User satisfaction: OnPage scores higher with a 4.5-star average.
Deployment: OnPage supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; xMatters supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

OnPage vs xMatters — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	OnPage (230) Talk to an expert Talk to an expert	xMatters (257) Talk to an expert Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

OnPage

Best for reliable, easy-to-use incident alerts with minimal training needed.

Choose if

You need a simple, streamlined incident management tool for small to medium teams.
Your team requires dependable, timely notifications integrated with user devices.
You value responsive 24/7 customer support to quickly resolve issues.

Consider alternatives if

Your organization demands extensive customization of notification sounds and alert responses.
You require highly granular alert routing and complex response workflows.

xMatters

Best for IT teams needing automated, integrated incident management workflows.

Choose if

You require automated workflows and alerts to improve incident response times.
Your organization needs multiple integration options with existing IT systems.
You want diverse alerting channels to ensure critical information delivery.

Consider alternatives if

You need highly customizable individual alert preferences, such as alert sounds.
You prefer simple, minimal alerting without complex workflow automation.

OnPage: Best for reliable, easy-to-use incident alerts with minimal training needed. xMatters: Best for IT teams needing automated, integrated incident management workflows.

Description	OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training ... Read More about OnPage	xMatters is the agent of change for incident management software. With advanced analytics, xMatters turns incident data into business insights to improve collaboration, help prioritize ... Read More about xMatters
Entry Level Pricing	Starts from $13.99 , yearly	Starts from $16
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score What's this? ↗	8.9/10	9.4/10
User Ratings Based on verified Spotsaas reviews	4.5 (308)	4.4 (897)
Best Company Size	Small BusinessMedium Business	Medium BusinessLarge Enterprises
	Get pricing help	Get pricing help

Software Demo

Demo

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Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do OnPage and xMatters Compare on Features?

Total Features	15 Features	9 Features
Unique Features	No unique features	No unique features
	Get Quote	Get Quote

Compare OnPage and xMatters on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$13.99 , yearly	$16
Pricing Plans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get help choosing	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	✓ Yes
HIPAA	✓ Yes	—
GDPR	✓ Yes	✓ Yes
ISO 27001	—	✓ Yes
Single Sign-On (SSO)	✓ Yes	✓ Yes
Multi-Factor Auth (MFA)	✓ Yes	✓ Yes
Data Encryption	✓ Yes	✓ Yes
Audit Logs	✓ Yes	✓ Yes
Data Residency	🇺🇸 US	🌐 Global

OnPage User Reviews & Rating Comparison

User Ratings	4.5 (based on 308 reviews)	4.4 (based on 897 reviews)
Rating Distribution	145 64 21 0 0	192 61 4 0 0
Spotsaas Editor’s POV generated by AI	Buyer sentiment Users generally praise OnPage for its reliability, ease of use, and effective urgent notifications, though some report issues with alert customization and occasional glitches. What buyers like Ease of use Reliable notifications Responsive customer support Common complaints Limited notification customization Alert glitches	Buyer sentiment Users generally find xMatters reliable and efficient for incident management, praising its integrations and alerting capabilities while noting some usability and customization limitations. What buyers like Ease of use Workflow automation Integration capabilities Common complaints Complexity of search and schedule setup Limited alert customization
Pros and Cons	Reliable and user-friendly with timely notifications Easy setup requiring little to no training Responsive 24/7 customer support Limited customization of notification sounds and alert responses Occasional glitches causing misdirected alerts	Automates workflows and alerts to save time and ensure timely responses Offers multiple integration options with existing systems Provides diverse alert devices and communication channels Search function and schedule setup can be confusing Limited customization for individual alert preferences like sounds
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	No Customers information available.	Accenture Viasat Principal

Media and Screenshots

Screenshots	3 Screenshots	1 Screenshots
Videos	2 Videos	3 Videos

Top Alternatives to OnPage and xMatters in 2026

Alternatives	Freshservice 4.4 VictorOps 4.6 Amixr	Freshservice 4.4 Ivanti Service Manager 3.8 PagerDuty 4.5

Frequently asked questions

Which is better, OnPage or xMatters?: OnPage edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do OnPage and xMatters offer a free trial?: Yes, both OnPage and xMatters offer a free trial.
What is the starting price of OnPage vs xMatters?: OnPage starts at $13.99 /User/Month. xMatters starts at $16 /User/Month.
What are the top alternatives to OnPage?: Top alternatives to OnPage include Freshservice, VictorOps, Amixr, AlertOps, Spike.sh.
What are the top alternatives to xMatters?: Top alternatives to xMatters include Freshservice, Ivanti Service Manager, PagerDuty, Opsgenie, AlertOps.

OnPage vs xMatters Comparison

OnPage

xMatters

OnPage vs xMatters — at a glance

Key differences between OnPage and xMatters

OnPage vs xMatters — find the better fit before you commit.

OnPage

xMatters

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Best Company Size

Software Demo

Demo

Get shortlist help from a software advisor

How do OnPage and xMatters Compare on Features?

Compare OnPage and xMatters on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

OnPage User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to OnPage and xMatters in 2026

Related Blogs and Articles for Incident Management Software

Frequently asked questions