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OnPage vs PagerDuty Comparison

Last updated:

OnPage

4.5(308 reviews)

Starting at $13.99 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training to use. Organizations of all si…

PagerDuty

4.5(1,748 reviews)

Starting at $10

  • Free Trial
  • Large Enterprises
  • Medium Business

PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 monitoring-to-alerting engines that are embedd…

SpotSaaS Analysis

OnPagePagerDuty

The core difference lies in OnPage's focus on simplicity and ease of use for small to medium teams, while PagerDuty offers advanced scalability and automation for larger, more complex IT environments. OnPage is ideal for smaller businesses seeking straightforward incident management, whereas PagerDuty is best suited for larger organizations with dedicated incident response teams.

- Best for small to medium teams - Simple, streamlined incident management - Reliable and easy-to-use interface - Minimal training required - Timely notifications integrated with user devices - Priced at $13.99

- Best for larger organizations (51-500+ employees) - Scalable and automated incident management - Highly customizable alerting and scheduling - Designed for on-call engineers and SREs - Suitable for complex IT environments - Priced at $10

OnPage vs PagerDuty — at a glance

FeatureOnPagePagerDuty
Rating4.5 / 54.5 / 5
Reviews3081,748
Starting price$13.99 /User/Month$10
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryIncident Management SoftwareIncident Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSGlobal

Key differences between OnPage and PagerDuty

  • Pricing: OnPage starts at $13.99 /User/Month, while PagerDuty starts at $10.
  • Deployment: OnPage supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; PagerDuty supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

OnPage vs PagerDuty — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

OnPage - Incident Management Software
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PagerDuty - Incident Management Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

OnPage

Best for reliable, easy-to-use incident alerts with minimal training needed.

Choose if
  • You need a simple, streamlined incident management tool for small to medium teams.
  • Your team requires dependable, timely notifications integrated with user devices.
  • You value responsive 24/7 customer support to quickly resolve issues.
Consider alternatives if
  • Your organization demands extensive customization of notification sounds and alert responses.
  • You require highly granular alert routing and complex response workflows.

PagerDuty

Best for scalable, automated incident management in complex IT environments.

Choose if
  • You need real-time, highly customizable alerting and scheduling automation.
  • Your team consists of on-call engineers, SREs, or incident response specialists.
  • You require seamless integration with diverse applications to enhance workflows.
Consider alternatives if
  • Your team is small and only needs simple alerting without complex features.
  • You lack dedicated IT or DevOps personnel to manage the platform's complexity.

OnPage: Best for reliable, easy-to-use incident alerts with minimal training needed. PagerDuty: Best for scalable, automated incident management in complex IT environments.

Description

OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training ... Read More about OnPage

PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 ... Read More about PagerDuty

Entry Level Pricing

  • Starts from $13.99 , yearly
  • Starts from $10

Free Trial Availability

Spotsaas Score

What's this? ↗

8.9/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
51-500 employees500+ employees
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Software Demo

Demo

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How do OnPage and PagerDuty Compare on Features?

Total Features

15 Features

6 Features

Unique Features

No unique features

No unique features

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Compare OnPage and PagerDuty on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $13.99 , yearly
      • $10

      Pricing Plans

      • Not Available
      • Starter

        • Unlimited domestic phone / SMS notifications

        • Unlimited API calls

        • No maintenance windows ever

      • Team

        • Includes Starter Plan features, plus

        • Unlimited global phone / SMS notifications

        • 350+ out of the box integrations

        Show more +

      • Business

        • Includes Team Plan features, plus

        • SSO and advanced permissions

        • Advanced ITSM Integrations

        Show more +

      • Browse all pricing plans

      Pricing Page

      OnPage pricing
      PagerDuty pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      OnPage User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      145

      64

      21

      0

      0

      203

      54

      1

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise OnPage for its reliability, ease of use, and effective urgent notifications, though some report issues with alert customization and occasional glitches.

      What buyers like

      • Ease of use
      • Reliable notifications
      • Responsive customer support

      Common complaints

      • Limited notification customization
      • Alert glitches

      Buyer sentiment

      Overall positive sentiment highlights PagerDuty's effective incident management, ease of use, and integration capabilities, tempered by concerns over complexity and limited integrations.

      What buyers like

      • Real-time alerting
      • Ease of use
      • Integration capabilities

      Common complaints

      • Complexity for new users
      • Limited marketplace integrations

      Pros and Cons

      • Reliable and user-friendly with timely notifications

      • Easy setup requiring little to no training

      • Responsive 24/7 customer support

      • Limited customization of notification sounds and alert responses

      • Occasional glitches causing misdirected alerts

      • Efficient real-time alerting system ensuring timely incident responses

      • User-friendly and intuitive interface facilitating ease of use

      • Seamless integration with a wide variety of applications enabling automation

      • Steep learning curve for new users without proper training

      • Limited marketplace options for additional apps and connectors

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Vodafone

      Vodafone

      Global Staffing Company

      Global Staffing Company

      OVO Energy Powers Digital Transformation

      OVO Energy Powers Digital Transformation

      Media and Screenshots

      Screenshots

      OnPage

      3 Screenshots

      Cut down on noise

      5 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to OnPage and PagerDuty in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, OnPage or PagerDuty?
      OnPage and PagerDuty are closely matched with equal user ratings of 4.5. The right choice depends on your team size, budget, and specific Incident Management Software needs.
      Do OnPage and PagerDuty offer a free trial?
      Yes, both OnPage and PagerDuty offer a free trial.
      What is the starting price of OnPage vs PagerDuty?
      OnPage starts at $13.99 /User/Month. PagerDuty starts at $10.
      What are the top alternatives to OnPage?
      Top alternatives to OnPage include Freshservice, VictorOps, Amixr, AlertOps, Spike.sh.
      What are the top alternatives to PagerDuty?
      Top alternatives to PagerDuty include Freshservice, xMatters, Opsgenie, VictorOps, YetiCloud.

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