NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Olark vs MyLiveChat vs ZoomInfo Chat Comparison

Last updated:

Olark

4.3(729 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers features like automated messaging…

MyLiveChat

2.6(6 reviews)

Starting at $15 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Olark leads on user satisfaction with a 4.3-star rating across 729 reviews.

Olark vs MyLiveChat vs ZoomInfo Chat — at a glance

FeatureOlarkMyLiveChatZoomInfo Chat
Rating4.3 / 52.6 / 5
Reviews7296
Starting priceContact for pricing$15 /MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyUSUSUS

Key differences between Olark and MyLiveChat

  • Pricing: MyLiveChat starts at $15 /Month. Olark pricing is not publicly listed.
  • Target audience: Olark is built for Freelancers / Consultants and Large Enterprises, while MyLiveChat targets Large Enterprises and Medium Business.
  • User satisfaction: Olark scores higher with a 4.3-star average.
  • Deployment: Olark supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; MyLiveChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Olark vs MyLiveChat vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Olark - Live Chat Software
Talk to an expert
Talk to an expert
MyLiveChat - Live Chat Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Olark

Best for SMBs needing simple, effective live chat with easy setup.

Choose if
  • You run a small to medium-sized business with 1-500 employees.
  • You want a straightforward, user-friendly interface for quick team adoption.
  • You need built-in features like automated messaging and visitor insights.
Consider alternatives if
  • Your organization requires advanced integrations and extensive customization.
  • You need mobile app support for chat accessibility on the go.

MyLiveChat

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Olark typically suits Freelancers / Consultants and Large Enterprises. MyLiveChat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers ... Read More about Olark

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to ... Read More about MyLiveChat

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Not Available
  • Starts from $15
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.4/10

8.8/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

2.6

(6)

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

MyLiveChat has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Olark, MyLiveChat and ZoomInfo Chat Compare on Features?

Total Features

8 Features

9 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Olark, MyLiveChat and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $15
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Olark pricing
        MyLiveChat pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Olark vs MyLiveChat User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        146

        74

        18

        8

        4

        2

        0

        0

        0

        4

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of use and effective customer engagement, tempered by concerns over limited advanced features and mobile accessibility.

        What buyers like

        • Ease of use
        • Real-time communication
        • Customization options

        Common complaints

        • Lack of advanced features
        • Absence of mobile app

        Buyer sentiment

        Buyer sentiment is cautious across 6 reviews, with several recurring concerns in feedback.

        What buyers like

        • Fast messaging experience
        • Unlimited chats
        • Proactive support features

        Common complaints

        • Limited integrations
        • User interface can be complex
        • Analytics features need improvement

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Straightforward and easy to use interface enabling quick setup and adoption

        • Effective real-time communication with website visitors increasing engagement and conversions

        • Customization options for branding and messaging enhancing user experience

        • Lack of advanced features and integrations limiting functionality for advanced users

        • Pricing structure for add-ons may be costly for small startups or budget-conscious users

        • Fast messaging enhances customer engagement

        • Unlimited chats provide flexibility for businesses

        • Proactive support features improve customer satisfaction

        • Limited integrations may hinder functionality

        • User interface complexity may deter new users

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        MyLiveChat Screenshots

        6 Screenshots

        Videos

        video-0

        2 Videos

        No videos available.

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Olark or MyLiveChat?
        Olark edges out the other on user ratings (4.3 vs 2.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Olark and MyLiveChat offer a free trial?
        Yes, both Olark and MyLiveChat offer a free trial.
        What is the starting price of Olark vs MyLiveChat?
        Olark starts at Contact for pricing. MyLiveChat starts at $15 /Month.
        What are the top alternatives to Olark?
        Top alternatives to Olark include ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat.
        What are the top alternatives to MyLiveChat?
        Top alternatives to MyLiveChat include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.

        Grow your pipeline with buyers who are already looking for you

        254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.