Which is better, Netsuite CRM or Troops?

Troops edges out Netsuite CRM based on user ratings across 341 reviews. That said, the best pick depends on your workflow — Netsuite CRM may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Netsuite CRM and Troops?

Key differences between Netsuite CRM and Troops include free trial availability (Troops offers one, Netsuite CRM does not). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Netsuite CRM and Troops offer a Free trial?

Troops offers Free Trial, but Netsuite CRM does not.

Who are the typical users of Netsuite CRM?

Netsuite CRM is designed for Large Enterprises, Medium Business, Small Business.

Who are the typical users of Troops?

Troops is designed for Large Enterprises, Medium Business, Small Business.

What is the starting price of Netsuite CRM and Troops?

Pricing details for both Netsuite CRM and Troops are unavailable.

What are the best alternatives to Netsuite CRM?

Some top alternatives to Netsuite CRM include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.

What are the best alternatives to Troops?

Some top alternatives to Troops include Bigin by Zoho CRM, Salesforce, SalesNexus, Netsuite CRM, SalesCRM.

Netsuite CRM vs Troops vs Bigin by Zoho CRM Comparison

Last updated: May 19, 2026

Netsuite CRM

3.9(677 reviews)

Starting at Contact for pricing

Large Enterprises
Medium Business

Netsuite is the next generation of customer relationship management (CRM) software that harnesses the Internet and data to enable intelligent CRM. It allows your business to approach sales, marketing, service, and suppo…

View Pricing Read Reviews

Troops

4.5(341 reviews)

Starting at Contact for pricing

Free Trial
Large Enterprises
Medium Business

Troops is an innovative enterprise software that acts as the "central nervous system" for businesses looking to improve revenue. It makes managing your CRM easy through seamless integration with both Salesforce and Slack…

View Pricing Read Reviews

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View Pricing Read Reviews

Troops leads on user satisfaction with a 4.5-star rating across 341 reviews.

Netsuite CRM vs Troops vs Bigin by Zoho CRM — at a glance

Feature	Netsuite CRM	Troops	Bigin by Zoho CRM
Rating	3.9 / 5	4.5 / 5	4.3 / 5
Reviews	677	341	119
Starting price	Contact for pricing	Contact for pricing	$7 /User/Month
Free trial	No	Yes	Yes
Free version	No	No	No
Best for	Large Enterprises, Medium Business, Small Business	Large Enterprises, Medium Business, Small Business	Small Business
Category	CRM Software	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	—	—	Available
Support modes	24/7 (Live rep), Online	Online	Business Hours, Online
Certifications	SOC 2	SOC 2	—
Data residency	Global	Global	Global

Key differences between Netsuite CRM and Troops

Free trial: Troops offers a free trial; Netsuite CRM does not.
User satisfaction: Troops scores higher with a 4.5-star average.
Deployment: Netsuite CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Troops supports SaaS/Web/Cloud.

Compare Netsuite CRM vs Troops vs Bigin by Zoho CRM — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Netsuite CRM Talk to an expert Talk to an expert	Troops (330) Talk to an expert Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Netsuite CRM

Best for

Large Enterprises, Medium Business, Small Business

Troops

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Netsuite CRM typically suits Large Enterprises and Medium Business. Troops tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Netsuite is the next generation of customer relationship management (CRM) software that harnesses the Internet and data to enable intelligent CRM. It allows your business to approach ... Read More about Netsuite CRM	Troops is an innovative enterprise software that acts as the "central nervous system" for businesses looking to improve revenue. It makes managing your CRM easy through seamless integration ... Read More about Troops	Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Not Available	Not Available	Starts from $7 , Billed Yearly
Free Trial Availability	No free trial	Get Free Trial	Get Free Trial
Spotsaas Score What's this? ↗	8.4/10	Not Available	9.0/10
User Ratings Based on verified Spotsaas reviews	3.9 (677)	4.5 (341)	4.3 (119)
	Get pricing help	Get pricing help	Visit website

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Netsuite CRM, Troops and Bigin by Zoho CRM Compare on Features?

Total Features	7 Features	6 Features	10 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Visit website

Compare Netsuite CRM, Troops and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	Not Available	Not Available	$7 , Billed Yearly
Pricing Plans	Not Available	Not Available	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Not Available	Available
	Get help choosing	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	✓ Yes
HIPAA	✗ No	✗ No
Single Sign-On (SSO)	—	✓ Yes
Multi-Factor Auth (MFA)	—	✓ Yes
Audit Logs	—	✓ Yes
Data Residency	🌐 Global	🌐 Global

Netsuite CRM vs Troops User Reviews & Rating Comparison

User Ratings	3.9 (based on 677 reviews)	4.5 (based on 341 reviews)	4.3 (based on 119 reviews)
Rating Distribution	0 0 0 0 0	225 84 21 0 0	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is mixed to positive across 677 reviews, with clear strengths and a few common watchouts. What buyers like Intelligent CRM insights Comprehensive sales tools Integrated marketing features Common complaints Can be complex to set up Higher cost for small businesses Limited customization options	Buyer sentiment Buyer sentiment is very strong across 330 reviews, with consistently positive feedback. What buyers like CRM integration Workflow streamlining Improves data accuracy Common complaints Requires setup for integration May have a learning curve Limited to Salesforce and Slack	Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users. Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities. Effective pipeline management and workflow automation, enabling businesses to streamline sales processes. Common complaints Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging. Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows. Inconsistent customer support with restricted availability, affecting issue resolution during critical times.
Pros and Cons	Offers deep insights into customer behavior. Seamless integration with other Netsuite products. Robust reporting and analytics capabilities. Implementation may require dedicated resources. Cost may be prohibitive for smaller businesses.	Seamless integration with Salesforce and Slack Streamlines workflows for improved efficiency Enhances data accuracy for better decision-making. Requires initial setup for integration Learning curve for new users	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	OrangeTheory Fitness Databank	Doordash Slack WeWork	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	No screenshots available.	3 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	Bigin by Zoho CRM 4.3 Hubspot Marketing Hub 4.5 ClickUp 4.4	Bigin by Zoho CRM 4.3 Salesforce 4.3 SalesNexus 4.4	ClickUp 4.4 Zoho CRM 4.1 Freshsales 4.6

Frequently asked questions

Which is better, Netsuite CRM or Troops?: Troops edges out the other on user ratings (4.5 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Netsuite CRM and Troops offer a free trial?: Troops offers a free trial. Netsuite CRM does not.
What is the starting price of Netsuite CRM vs Troops?: Netsuite CRM starts at Contact for pricing. Troops starts at Contact for pricing.
What are the top alternatives to Netsuite CRM?: Top alternatives to Netsuite CRM include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.
What are the top alternatives to Troops?: Top alternatives to Troops include Bigin by Zoho CRM, Salesforce, SalesNexus, Netsuite CRM, SalesCRM.

Netsuite CRM vs Troops vs Bigin by Zoho CRM Comparison

Netsuite CRM

Troops

Bigin by Zoho CRM

Netsuite CRM vs Troops vs Bigin by Zoho CRM — at a glance

Key differences between Netsuite CRM and Troops

Compare Netsuite CRM vs Troops vs Bigin by Zoho CRM — and walk away knowing which one fits.

Netsuite CRM

Troops

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

Get shortlist help from a software advisor

How do Netsuite CRM, Troops and Bigin by Zoho CRM Compare on Features?

Compare Netsuite CRM, Troops and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Netsuite CRM vs Troops User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Related Blogs and Articles for Crm Software

Frequently asked questions