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NetHelpDesk vs osTicket vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

NetHelpDesk - Help Desk Software
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Compare HaloITSM
osTicket - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

NetHelpDesk is web-based help desk software that runs on the Microsoft Windows Server or Linux open source operating systems. NetHelpDesk has all of the features that help facilitate help ... Read More

osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $9

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

Not Available

9.6/10

User Ratings

4.6

(30)

4.3

(56)
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Software Demo

Demo

How do NetHelpDesk, osTicket, Zendesk Support and Zoho Desk Compare on Features?

Total Features

15 Features

16 Features

Unique Features

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      What Do NetHelpDesk, osTicket, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • Not Available
          • $9

          Pricing Plans

          • Not Available
          • Not Available

          Pricing Page

          nethelpdesk pricingosticket pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          NetHelpDesk vs osTicket vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          16

          Very Good

          9

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          31

          Very Good

          8

          Good

          2

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Pros and Cons of osTicket

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          screenshots

          13 Screenshots

          Custom Fields screenshot

          11 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both NetHelpDesk and osTicket offer a Free Trial.

          NetHelpDesk is designed for Large Enterprises, Medium Business and Small Business.

          osTicket is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          The starting price of osTicket begins at $9/User/Month, while pricing details for NetHelpDesk are unavailable.

          Some top alternatives to NetHelpDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Kustomer, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Kayako, Vision Helpdesk, LiveAgent, TeamSupport, Reamaze, SysAid, osTicket, Jitbit Helpdesk, Help Scout and Gorgias.

          Some top alternatives to osTicket includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Jira Service Desk, Freshdesk, HelpDesk, SysAid, UVdesk, Jitbit Helpdesk, eStreamDesk, ReadyDesk, Spiceworks Help Desk, HESK, BoldDesk and GLPI.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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