Yes, osTicket software offers Free Trial.
osTicket offers Free Trial, Freemium, Subscription, Quotation Based.
The starting price of osTicket is $9/User/Month
9.6
Spot Score
Streamline customer service and save time with osTicket.
User Ratings
Main Features
Pricing
Starts from $9/User/Month, also offers free forever plan
Free Trial available
Free Trial
Yes, It's available
osTicket Pricing
Starts from $9/User/Month
Offers free forever plan
Pricing Model
Free trial
Freemium
Paid Plans (Subscription /Quotation Based )
Pricing Plans
Screenshots of the osTicket Pricing Page
Disclaimer: Pricing information for osTicket is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
Recommended
Effortlessly manage customer ...
9.2
Very Good
Why users might consider alternative to osTicket?
osTicket’s UI, while functional, may feel outdated or less intuitive compared to modern help desk tools, leading to a steeper learning curve for new users.
Unlike many cloud-based help desk solutions, osTicket does not offer an official mobile app, limiting support flexibility for agents on the go.
osTicket primarily supports email and web form-based ticketing. It lacks built-in social media, SMS, or chat integrations without third-party extensions or custom development.
While the open-source version is free, deploying and maintaining a self-hosted installation requires IT expertise and ongoing maintenance, which may not be ideal for non-technical teams.
The platform offers fewer out-of-the-box integrations compared to leading commercial help desks, limiting extensibility for complex workflows.
Stuck on something? We're here to help with all the questions and answers in one place.
Yes, osTicket software offers Free Trial.
osTicket offers Free Trial, Freemium, Subscription, Quotation Based.
The starting price of osTicket is $9/User/Month
Contact
+1 318-290-3674
Customer Service
Business Hours
Online
Location
Alexandria, Louisiana
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
