9.6
SpotScore
osTicket Pricing Plans in 2026
Streamline customer service and save time with osTicket.
Main Features
- Alerts (Escalation)
- Automated Routing
- Community Forums
- Contract (SLA Management)
Pricing
Starts from $9/User/Month, also offers free forever plan
Free Trial available
osTicket Pricing
Free Trial
✓ Available
Starting Price
$9 / /User/Month
Free Plan
✓ Free forever
Pricing Model
No credit card required · Cancel anytime · Free trial included
How much does osTicket cost?
Need a plan for 50+ users?
Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? osTicket supports data import to get you set up quickly.
Pricing read from osTicket's official website as of Oct 2026. List prices change and published plans rarely match what a team of your size actually pays, so treat these figures as a reference rather than a quote.
Is osTicket free?
Yes. osTicket offers a free plan. Paid plans start at $9/user/month with Cloud Hosted.
- Get a custom osTicket demo
- Real pricing, no sales pressure
- Matched to your team size & needs
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
Yes, osTicket offers a free trial — no credit card required. You can test core features before committing to a paid plan.
osTicket offers Free Trial, Freemium, Subscription pricing. Plans start from $9/User/Month.
The starting price of osTicket is $9/User/Month
Most subscription-based tools including osTicket offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check osTicket's for exact savings.
Most SaaS products including osTicket allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check osTicket's terms or contact their support team for details.
osTicket offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features.
Free pricing comparison
Get the help desk software pricing comparison
Side-by-side pricing for the top help desk software tools so you can sanity-check osTicket's cost before you buy.
- Plan-by-plan price breakdown
- Per-seat vs flat-rate at a glance
- Hidden-cost and annual-discount notes
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osTicket Support Options
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
