MyLiveChat vs Zendesk Chat vs ZoomInfo Chat Comparison
MyLiveChat
Starting at $15 /Month
- Free Trial
- Large Enterprises
- Medium Business
Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-…
Zendesk Chat
Starting at $19 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their que…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
MyLiveChat leads on user satisfaction with a 2.6-star rating across 6 reviews.
SpotSaaS Analysis
MyLiveChatZendesk ChatZoomInfo Chat
The core difference between MyLiveChat and Zendesk Chat lies in their pricing, with MyLiveChat being slightly more affordable at $15 compared to Zendesk Chat's $19. Both products are suitable for businesses looking to enhance customer communication, but MyLiveChat may appeal to budget-conscious buyers while Zendesk Chat could attract those seeking a more robust feature set.
- Affordable pricing at $15 - Simple setup and integration - Focused on live chat functionality - Ideal for small to medium businesses - Offers basic reporting features - User-friendly interface
- Slightly higher price at $19 - Part of the larger Zendesk ecosystem - Advanced features like chatbots and automation - Suitable for businesses of all sizes - Comprehensive analytics and reporting - Strong customer support options
MyLiveChat vs Zendesk Chat vs ZoomInfo Chat — at a glance
| Feature | MyLiveChat | Zendesk Chat | ZoomInfo Chat |
|---|---|---|---|
| Rating | 2.6 / 5 | — | — |
| Reviews | 6 | — | — |
| Starting price | $15 /Month | $19 /User/Month | Contact for pricing |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Online | Business Hours, Online | Business Hours, Online |
| Certifications | — | — | SOC 2 |
| Data residency | US | Global | US |
Key differences between MyLiveChat and Zendesk Chat
- Pricing: MyLiveChat starts at $15 /Month, while Zendesk Chat starts at $19 /User/Month.
- Target audience: MyLiveChat is built for Large Enterprises and Medium Business, while Zendesk Chat targets Freelancers / Consultants and Large Enterprises.
- Deployment: MyLiveChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Zendesk Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare MyLiveChat vs Zendesk Chat vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Freelancers / Consultants, Large Enterprises, Medium Business
Large Enterprises, Medium Business, Small Business
MyLiveChat typically suits Large Enterprises and Medium Business. Zendesk Chat tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to ... Read More about MyLiveChat | Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in ... Read More about Zendesk Chat | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 8.8/10 | 9.0/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |  MyLiveChat has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do MyLiveChat, Zendesk Chat and ZoomInfo Chat Compare on Features?
Total Features | 9 Features | 9 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare MyLiveChat, Zendesk Chat and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✗ No | ✗ No |
Data Residency | 🇺🇸 US | 🌐 Global |
MyLiveChat vs Zendesk Chat User Reviews & Rating Comparison
User Ratings | No reviews available for the product | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is cautious across 6 reviews, with several recurring concerns in feedback. What buyers like
Common complaints
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Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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Media and Screenshots
Screenshots |  6 Screenshots |  5 Screenshots |
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Videos | No videos available. |  4 Videos |
Alternatives
Alternatives |
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Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, MyLiveChat or Zendesk Chat?
- MyLiveChat edges out the other on user ratings (2.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do MyLiveChat and Zendesk Chat offer a free trial?
- Yes, both MyLiveChat and Zendesk Chat offer a free trial.
- What is the starting price of MyLiveChat vs Zendesk Chat?
- MyLiveChat starts at $15 /Month. Zendesk Chat starts at $19 /User/Month.
- What are the top alternatives to MyLiveChat?
- Top alternatives to MyLiveChat include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.
- What are the top alternatives to Zendesk Chat?
- Top alternatives to Zendesk Chat include ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, Intercom.