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MyLiveChat vs ProProfs Chat vs ZoomInfo Chat Comparison

Last updated:

MyLiveChat

2.6(6 reviews)

Starting at $15 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-…

ProProfs Chat

4.5(53 reviews)

Starting at $10 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of operator-to-operator chat, new representative…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

ProProfs Chat leads on user satisfaction with a 4.5-star rating across 53 reviews.

SpotSaaS Analysis

MyLiveChatProProfs ChatZoomInfo Chat

The core difference between MyLiveChat and ProProfs Chat is their pricing, with MyLiveChat priced at $15 and ProProfs Chat at $10, making ProProfs Chat the more budget-friendly option. Ideal buyers for MyLiveChat may be those looking for a robust chat solution, while ProProfs Chat is suited for cost-conscious businesses seeking essential chat functionalities.

- Priced at $15 - Offers real-time chat support - Suitable for various industries - User-friendly interface - Customizable chat widgets - Integrates with multiple platforms

- Priced at $10 - Provides basic chat features - Ideal for small businesses - Easy to set up and use - Includes analytics and reporting - Supports multiple languages

MyLiveChat vs ProProfs Chat vs ZoomInfo Chat — at a glance

FeatureMyLiveChatProProfs ChatZoomInfo Chat
Rating2.6 / 54.5 / 5
Reviews653
Starting price$15 /Month$10 /User/MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSUSUS

Key differences between MyLiveChat and ProProfs Chat

  • Pricing: MyLiveChat starts at $15 /Month, while ProProfs Chat starts at $10 /User/Month.
  • Target audience: MyLiveChat is built for Large Enterprises and Medium Business, while ProProfs Chat targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: ProProfs Chat scores higher with a 4.5-star average.
  • Deployment: MyLiveChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; ProProfs Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare MyLiveChat vs ProProfs Chat vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

MyLiveChat - Live Chat Software
Talk to an expert
Talk to an expert
ProProfs Chat - Live Chat Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

MyLiveChat

Best for

Large Enterprises, Medium Business, Small Business

ProProfs Chat

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

MyLiveChat typically suits Large Enterprises and Medium Business. ProProfs Chat tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to ... Read More about MyLiveChat

ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of ... Read More about ProProfs Chat

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $15
  • Starts from $10 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

8.8/10

8.9/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

2.6

(6)

4.5

(53)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

MyLiveChat has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do MyLiveChat, ProProfs Chat and ZoomInfo Chat Compare on Features?

Total Features

9 Features

8 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare MyLiveChat, ProProfs Chat and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $15
        • $10 , Billed Yearly
        • Not Available

        Pricing Plans

        • Not Available
        • ESSENTIALS

          • Operator: 1

          • Unlimited Chats

          • Departments & Groups: 3

          Show more +

        • PREMIUM

          • Operator: 1

          • Unlimited Chats - Unlimited

          • Departments & Groups: Unlimited

          Show more +

        • ENTERPRISE

          • Unlimited Chats

          • Departments & Groups: Unlimited

          • Domains: Unlimited

          Show more +

        • Not Available

        Pricing Page

        MyLiveChat pricing
        ProProfs Chat pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🇺🇸 US

        MyLiveChat vs ProProfs Chat User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        2

        0

        0

        0

        4

        41

        17

        12

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is cautious across 6 reviews, with several recurring concerns in feedback.

        What buyers like

        • Fast messaging experience
        • Unlimited chats
        • Proactive support features

        Common complaints

        • Limited integrations
        • User interface can be complex
        • Analytics features need improvement

        Buyer sentiment

        Buyer sentiment is very strong across 70 reviews, with consistently positive feedback.

        What buyers like

        • Predefined messages for efficiency
        • Operator-to-operator chat
        • Customizable chat windows

        Common complaints

        • Limited integrations
        • Basic analytics features
        • No mobile app

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Fast messaging enhances customer engagement

        • Unlimited chats provide flexibility for businesses

        • Proactive support features improve customer satisfaction

        • Limited integrations may hinder functionality

        • User interface complexity may deter new users

        • Efficient engagement with predefined messages

        • Operator collaboration enhances training

        • Customizable features create a unique visitor experience

        • May lack advanced integrations with other tools

        • Analytics features could be more comprehensive

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        No Customers information available.

        ProProfs Chat_customers_0

        ProProfs Chat_customers_0

        ProProfs Chat_customers_1

        ProProfs Chat_customers_1

        ProProfs Chat_customers_2

        ProProfs Chat_customers_2

        No Customers information available.

        Media and Screenshots

        Screenshots

        MyLiveChat Screenshots

        6 Screenshots

        No screenshots available.

        Videos

        No videos available.

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, MyLiveChat or ProProfs Chat?
        ProProfs Chat edges out the other on user ratings (4.5 vs 2.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do MyLiveChat and ProProfs Chat offer a free trial?
        Yes, both MyLiveChat and ProProfs Chat offer a free trial.
        What is the starting price of MyLiveChat vs ProProfs Chat?
        MyLiveChat starts at $15 /Month. ProProfs Chat starts at $10 /User/Month.
        What are the top alternatives to MyLiveChat?
        Top alternatives to MyLiveChat include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.
        What are the top alternatives to ProProfs Chat?
        Top alternatives to ProProfs Chat include ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Pure Chat.

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