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monday sales CRM by monday.com vs webCRM vs Bigin by Zoho CRM vs Creatio CRM Comparison

Last updated:

monday sales CRM by monday.com

4.6(10 reviews)

Starting at $12 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on spreadsheets and lists to manage the…

webCRM

5.0(20 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

webCRM is an intuitive, feature-rich, easily customizable CRM application that provides your organization with the most advanced and robust CRM functionality on the market. webCRM was built to be flexible and scalable, a…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Creatio CRM

Starting at $40 /user/month

  • Large Enterprises
  • Medium Business

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…

webCRM leads on user satisfaction with a 5.0-star rating across 20 reviews.

monday sales CRM by monday.com vs webCRM vs Bigin by Zoho CRM vs Creatio CRM — at a glance

Featuremonday sales CRM by monday.comwebCRMBigin by Zoho CRMCreatio CRM
Rating4.6 / 55.0 / 54.6 / 5
Reviews1020243
Starting price$12 /user/monthContact for pricing$7 /User/Month$40 /user/month
Free trial Yes Yes Yes No
Free version No No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall BusinessLarge Enterprises, Medium Business
CategoryCRM SoftwareCRM SoftwareCRM SoftwareCRM Software
Integrations5+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows
APIAvailableAvailableAvailableAvailable
Support modesOnlineBusiness Hours, OnlineBusiness Hours, OnlineOnline
CertificationsSOC 2SOC 2SOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalUSGlobalUnited States, United Kingdom, Australia, European Union

Key differences between monday sales CRM by monday.com and webCRM

  • Pricing: monday sales CRM by monday.com starts at $12 /user/month. webCRM pricing is not publicly listed.
  • User satisfaction: webCRM scores higher with a 5.0-star average.
  • Deployment: monday sales CRM by monday.com supports SaaS/Web/Cloud; webCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare monday sales CRM by monday.com vs webCRM vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

monday sales CRM by monday.com

Best for

Large Enterprises, Medium Business, Small Business

webCRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Creatio CRM

Best for

Large Enterprises, Medium Business

monday sales CRM by monday.com typically suits Large Enterprises and Medium Business. webCRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on ... Read More about monday sales CRM by monday.com

webCRM is an intuitive, feature-rich, easily customizable CRM application that provides your organization with the most advanced and robust CRM functionality on the market. webCRM was built ... Read More about webCRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM

Entry Level Pricing

  • Starts from $12 , yearly
  • Not Available
  • Starts from $7 , Billed Yearly
  • Starts from $40 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.3/10

8.4/10

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.6

(10)

Best Company Size

50-500 employees.
50–10,000+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

monday sales CRM by monday.com

  • Organized Sales Processes: With monday sales CRM, you'll manage your sales pipeline more effectively. It lets you track leads, opportunities, and customer interactions, so no potential sale gets missed.
  • Customizable Workflows: You can design the platform to fit your team's unique needs. Whether you're in sales management or administration, monday.com lets you create workflows that reflect your specific sales processes, making it easier for everyone to stay aligned and focused.
  • Real-Time Collaboration: Build smooth communication within your team. The platform's collaborative features provide instant updates and feedback, so you stay aligned with your colleagues and can respond quickly to client needs.

webCRM

No key benefits available yet.

Creatio CRM

  • Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
  • AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
  • Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit

Best fit

monday sales CRM by monday.com

  • 50-500 employees.
  • Industries: Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting.
  • Job Titles: Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.

webCRM

No best-fit guidance available yet.

Creatio CRM

  • 50–10,000+ employees
  • Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
  • Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Watchouts

Reasons buyers look elsewhere

monday sales CRM by monday.com

  • Users may seek alternatives if they find monday sales CRM lacking in specific features or customization options that better fit their unique sales processes and workflows.
  • Some businesses might prefer more advanced analytics and reporting tools that offer deeper insights into their sales performance, which could be limited in monday.com's offerings.
  • Companies with strict budget constraints may look for more cost-effective CRM solutions that still provide essential functionalities without the additional costs associated with monday.com.

webCRM

No alternatives guidance available yet.

Creatio CRM

  • While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
  • Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
  • Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.

Software Demo

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How do monday sales CRM by monday.com, webCRM, Bigin by Zoho CRM and Creatio CRM Compare on Features?

Total Features

7 Features

7 Features

10 Features

78 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

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Get Quote

Compare monday sales CRM by monday.com, webCRM, Bigin by Zoho CRM and Creatio CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $12 , yearly
          • Not Available
          • $7 , Billed Yearly
          • $40 , Billed Yearly

          Pricing Plans

          • Basic CRM

            $15

            /user/month

            • Unlimited customizable pipelines

            • Unlimited contacts

            • Unlimited boards

            Show more +

          • Standard CRM

            $20

            /user/month

            • Advanced account, contact, & deal management

            • 2-way email integration with Gmail and Outlook

            • Activity management

            Show more +

          • Pro CRM

            $33

            /user/month

            • Sales forecasting

            • Email tracking & automations

            • Google Calendar sync

            Show more +

          • Browse all pricing plans
          • Not Available
          • Free

            • Single Pipeline

            • 500 Records

            • Instant Workflows (3)

            Show more +

          • Express

            • Includes features of Free plan, plus

            • Team Pipelines (3)

            • 50,000 Records

            Show more +

          • Premier

            • Includes features of Express Edition plan. plus

            • Team Pipelines (5)

            • 100,000 Records

            Show more +

          • Growth

            $40

            /user/month

            • Provide automation to SMB clients

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Enterprise

            $75

            /user/month

            • Enable full-scale automation for corporate and enterprise needs

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Unlimited

            Custom

            /user/month

            • Access the full platform, all CRM products, and AI with no per-user limits

          Pricing Page

          monday sales CRM by monday.com pricing
          webCRM pricing
          Bigin by Zoho CRM pricingCreatio CRM pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes
          ✓ Yes

          HIPAA

          ✗ No
          ✗ No

          GDPR

          ISO 27001

          Single Sign-On (SSO)

          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🌐 Global
          🇺🇸 US

          monday sales CRM by monday.com vs webCRM vs Bigin by Zoho CRM User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          12

          8

          0

          0

          0

          20

          0

          0

          0

          0

          204

          66

          7

          1

          1

          No reviews available for this product

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Buyer sentiment is very strong across 20 reviews, with consistently positive feedback.

          What buyers like

          • Drag-and-drop interface and simple design, making it user-friendly and accessible even for novices.
          • High-quality graphic design and organized color schemes, enhancing visual appeal and usability.
          • Efficient task management through features like assigning tasks, monitoring progress, and organizing boards.

          Common complaints

          • Initial learning curve for some users due to feature depth and customization options.
          • Lack of functionality for creating subtasks, limiting advanced task breakdowns compared to competitors like Asana.
          • Some features may feel incomplete, such as no dedicated support for personal use outside organizational needs.

          Buyer sentiment

          Buyer sentiment is very strong across 20 reviews, with consistently positive feedback.

          What buyers like

          • Outstanding customer support team, praised for professionalism, knowledge, and responsiveness during demos and setup.
          • User-friendly interface, making it accessible for both beginners and seasoned users.
          • Flexible and adaptable for a variety of business needs, including lead generation, client databases, and large-scale projects.

          Common complaints

          • Some users mention a learning curve for fully understanding and leveraging the advanced customization options.
          • Requires sufficient input and effort from the user to derive maximum value, which might be challenging for smaller teams or companies.
          • May not adapt precisely to every organization's unique workflow, as expected with highly customizable CRM solutions.

          Buyer sentiment

          Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

          What buyers like

          • Simple design with a short learning curve — accessible for non-technical users.
          • Pricing targets startups and small businesses with core CRM features at low cost.
          • Pipeline management and workflow automation reduce manual steps in sales processes.

          Common complaints

          • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
          • Lacks advanced features needed by larger enterprises or complex workflows.
          • Customer support availability is inconsistent, affecting issue resolution during critical moments.

          What buyers like

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.
          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.
          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          Common complaints

          • Initial implementation often needs careful planning to fully align processes with business requirements.
          • Advanced workflow design and configuration may require time and training for new users.

          Pros and Cons

          • Intuitive drag-and-drop interface and simple design, making it user-friendly and accessible even for novices.

          • High-quality graphic design and organized color schemes, enhancing visual appeal and usability.

          • Efficient task management through features like assigning tasks, monitoring progress, and organizing boards.

          • Initial learning curve for some users due to feature depth and customization options.

          • Lack of functionality for creating subtasks, limiting advanced task breakdowns compared to competitors like Asana.

          • Offers extensive customization to fit unique business needs.

          • Scalable for growing organizations.

          • Affordable pricing structure compared to competitors.

          • Initial setup may require technical expertise.

          • User interface can be complex for new users.

          • Real-time updates keep teams informed.

          • Integration with email and calendar enhances productivity.

          • User-friendly interface simplifies navigation.

          • Customization options may not meet all needs.

          • New users may find the interface complex.

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.

          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.

          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          • Initial implementation often needs careful planning to fully align processes with business requirements.

          • Advanced workflow design and configuration may require time and training for new users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used monday sales CRM by monday.com, webCRM, Bigin by Zoho CRM, or Creatio CRM? Tell buyers what actually differs.

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          No Integration information available.

          List of Customers

          Customers

          Adobe

          Adobe

          NBC

          NBC

          Coca-Cola

          Coca-Cola

          No Customers information available.

          Antech Microsystem Pvt.Ltd

          Antech Microsystem Pvt.Ltd

          Investacc

          Investacc

          Hire

          Hire

          Nasdaq

          Nasdaq

          Colgate-Palmolive

          Colgate-Palmolive

          ENT Credit Union

          ENT Credit Union

          Media and Screenshots

          Screenshots

          Customize board with columns screenshot

          3 Screenshots

          No screenshots available.

          Videos

          video-0

          3 Videos

          video-0

          1 Videos

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, monday sales CRM by monday.com or webCRM?
          webCRM edges out the other on user ratings (5.0 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do monday sales CRM by monday.com and webCRM offer a free trial?
          Yes, both monday sales CRM by monday.com and webCRM offer a free trial.
          What is the starting price of monday sales CRM by monday.com vs webCRM?
          monday sales CRM by monday.com starts at $12 /user/month. webCRM starts at Contact for pricing.
          What are the top alternatives to monday sales CRM by monday.com?
          Top alternatives to monday sales CRM by monday.com include Bigin by Zoho CRM, Creatio CRM, ClickUp, Zoho CRM, Freshsales.
          What are the top alternatives to webCRM?
          Top alternatives to webCRM include Bigin by Zoho CRM, Creatio CRM, ClickUp, Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud).