monday sales CRM by monday.com vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM vs Creatio CRM Comparison
monday sales CRM by monday.com
Starting at $12 /user/month
- Free Trial
- Large Enterprises
- Medium Business
Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on spreadsheets and lists to manage the…
Agentforce Sales (formerly Salesforce Sales Cloud)
Starting at $25 /user/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Sa…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Creatio CRM
Starting at $40 /user/month
- Large Enterprises
- Medium Business
Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…
monday sales CRM by monday.com leads on user satisfaction with a 4.6-star rating across 10 reviews.
monday CRM vs Salesforce: the short answer
Salesforce (Sales Cloud, now sold as Agentforce Sales) is the enterprise standard: the deepest customization, forecasting and ecosystem, at a much higher price and setup effort. monday CRM is a lighter, visual CRM that small and mid-size sales teams set up themselves, at a fraction of the per-seat cost.
monday CRM Pro is $28 per seat per month billed yearly. Salesforce Starter Suite is $25, Pro Suite $100, and the full Sales Cloud editions start at $195 per user per month billed annually (vendor-published, checked September 2026).
Choose monday CRM if
- You want the team running in days without consultants.
- Per-seat budget matters: Pro at $28 against Pro Suite at $100.
- Sales hands off to project teams on monday.com.
- A visual, board-based pipeline fits how managers work.
Choose Salesforce if
- You expect to grow into complex processes across many sales teams.
- You need advanced forecasting, quoting and deep customization.
- You want the largest partner and app ecosystem.
- You have, or will hire, a Salesforce admin.
Try monday CRM free for 14 days
See how it fits your sales team before you decide. 14-day free trial, no credit card needed.
We may earn a commission. Affiliate disclosure
monday CRM vs Salesforce, capability by capability
- Editions: monday CRM has Basic, Standard, Pro and Ultimate. Salesforce has Free, Starter and Pro Suites, then Core, Advanced and Max.
- Setup: monday CRM boards are built by the sales manager. Salesforce is usually configured by an admin or partner.
- Automations: monday CRM allows 250 a month on Standard and 25,000 on Pro. Salesforce automation and AI scale by edition.
- Quotes: monday CRM includes 20, 50 or 250 quotes and invoices a month by plan. Salesforce adds quoting and forecasting from Pro Suite.
- Reporting: monday CRM allows 1, 5 or 50 dashboards. Salesforce Core includes Tableau Next and Slack Business+.
- AI: monday CRM includes AI credits from Standard. Agentforce for Sales costs from $125 per user on Core and above.
- Security: monday CRM adds HIPAA compliance and advanced permissions on Ultimate. Salesforce Advanced adds enhanced security.
- API: monday CRM uses monday.com's GraphQL API, with 25,000 calls a day on Ultimate.
Cost for the same team
Billed yearly or annually, vendor-published, checked September 2026:
- 10 users: $280 a month on monday CRM Pro; $1,000 on Salesforce Pro Suite.
- 25 users: $700 a month on monday CRM Pro; $4,875 on Salesforce Core, before AI or support add-ons.
- Salesforce Premier support adds 30% of net licence fees where it is not bundled.
- See Salesforce pricing and monday CRM pricing.
monday sales CRM by monday.com vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM vs Creatio CRM — at a glance
| Feature | monday sales CRM by monday.com | Agentforce Sales (formerly Salesforce Sales Cloud) | Bigin by Zoho CRM | Creatio CRM |
|---|---|---|---|---|
| Rating | 4.6 / 5 | 4.5 / 5 | 4.6 / 5 | — |
| Reviews | 10 | 646 | 243 | — |
| Starting price | $12 /user/month | $25 /user/month | $7 /User/Month | $40 /user/month |
| Free trial | Yes | Yes | Yes | No |
| Free version | No | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Small Business | Large Enterprises, Medium Business |
| Category | CRM Software | CRM Software | CRM Software | CRM Software |
| Integrations | — | 13+ apps | — | 5+ apps |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows |
| API | Available | Available | Available | Available |
| Support modes | Online | Business Hours, Online | Business Hours, Online | Online |
| Certifications | SOC 2 | SOC 2, HIPAA, GDPR, ISO 27001 | — | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | Global | Global | United States, United Kingdom, Australia, European Union |
Key differences between monday sales CRM by monday.com and Agentforce Sales (formerly Salesforce Sales Cloud)
- Pricing: monday sales CRM by monday.com starts at $12 /user/month, while Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month.
- Target audience: monday sales CRM by monday.com is built for Large Enterprises and Medium Business, while Agentforce Sales (formerly Salesforce Sales Cloud) targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: monday sales CRM by monday.com scores higher with a 4.6-star average.
- Deployment: monday sales CRM by monday.com supports SaaS/Web/Cloud; Agentforce Sales (formerly Salesforce Sales Cloud) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare monday sales CRM by monday.com vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Free PDF comparison
Download this monday sales CRM by monday.com vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM vs Creatio CRM comparison
Get the full side-by-side as a PDF — these picks plus the top CRM Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
monday sales CRM by monday.com, Agentforce Sales (formerly Salesforce Sales Cloud), Bigin by Zoho CRM vs Creatio CRM: Biggest differences
Start here before you go deeper into features.
monday sales CRM by monday.com
Large Enterprises, Medium Business, Small Business
Agentforce Sales (formerly Salesforce Sales Cloud)
Best for medium to large enterprises needing highly customizable CRM solutions.
- You require extensive customization to fit unique industry workflows.
- Your team needs robust analytics and reporting for data-driven sales decisions.
- You want seamless integration with numerous third-party applications and APIs.
- You are a small business or startup with a limited budget.
- Your team lacks technical expertise or prior CRM experience.
Small Business
Large Enterprises, Medium Business
monday sales CRM by monday.com typically suits Large Enterprises and Medium Business. Agentforce Sales (formerly Salesforce Sales Cloud) tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on ... Read More about monday sales CRM by monday.com | Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and ... Read More about Agentforce Sales (formerly Salesforce Sales Cloud) | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM | Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM |
|---|---|---|---|---|
Entry Level Pricing |
|
|
|
|
Free Trial Availability |
| |||
SpotScoreWhat's this? ↗ | 8.3/10 | 9.8/10 | 9.0/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | 50-500 employees. | 50 to 10,000 employeesMedium to Large Enterprises | — | 50–10,000+ employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
monday sales CRM by monday.com
- Organized Sales Processes: With monday sales CRM, you'll manage your sales pipeline more effectively. It lets you track leads, opportunities, and customer interactions, so no potential sale gets missed.
- Customizable Workflows: You can design the platform to fit your team's unique needs. Whether you're in sales management or administration, monday.com lets you create workflows that reflect your specific sales processes, making it easier for everyone to stay aligned and focused.
- Real-Time Collaboration: Build smooth communication within your team. The platform's collaborative features provide instant updates and feedback, so you stay aligned with your colleagues and can respond quickly to client needs.
Agentforce Sales (formerly Salesforce Sales Cloud)
- Simplified Sales Processes: Salesforce simplifies the entire sales cycle, allowing teams to manage leads, opportunities, and customer interactions smoothly. I've seen firsthand how this leads to increased efficiency and higher conversion rates.
- Analytics and Reporting: With Salesforce's analytics tools, managers can gain insights into performance metrics. This allows for informed decision-making based on real-time data, so strategies stay aligned with business goals.
- Customizable Solutions: One of Salesforce's key features is its adaptability. Whether you're in retail, healthcare, or finance, the platform can be designed for your specific industry needs. I often recommend using this flexibility for maximum impact.
No key benefits available yet.
- Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
- AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
- Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit
monday sales CRM by monday.com
- 50-500 employees.
- Industries: Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting.
- Job Titles: Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.
Agentforce Sales (formerly Salesforce Sales Cloud)
- 50 to 10,000 employees
- Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
No best-fit guidance available yet.
- 50–10,000+ employees
- Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
- Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Reasons buyers look elsewhere
monday sales CRM by monday.com
- Users may seek alternatives if they find monday sales CRM lacking in specific features or customization options that better fit their unique sales processes and workflows.
- Some businesses might prefer more advanced analytics and reporting tools that offer deeper insights into their sales performance, which could be limited in monday.com's offerings.
- Companies with strict budget constraints may look for more cost-effective CRM solutions that still provide essential functionalities without the additional costs associated with monday.com.
Agentforce Sales (formerly Salesforce Sales Cloud)
- Pricing exceeds $165/month for most teams — buyers with <50 employees often switch to HubSpot CRM ($50/month) or Pipedrive ($59/month) for lower cost
- Lacks pre-built templates for specific industries like real estate or nonprofits — teams needing vertical solutions add Zoho CRM or industry-specific alternatives
- Requires 4–6 weeks of admin setup and training — companies wanting faster deployment choose Pipedrive or Monday.com Sales for quicker onboarding
No alternatives guidance available yet.
- While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
- Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
- Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.
Software Demo
Demo |
|---|
Need a second opinion?
Get decision help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do monday sales CRM by monday.com, Agentforce Sales (formerly Salesforce Sales Cloud), Bigin by Zoho CRM and Creatio CRM Compare on Features?
Total Features | 7 Features | 11 Features | 10 Features | 78 Features |
|---|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare monday sales CRM by monday.com, Agentforce Sales (formerly Salesforce Sales Cloud), Bigin by Zoho CRM and Creatio CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||||
|---|---|---|---|---|
Starting From |
|
|
|
|
Pricing Plans |
|
|
|
|
Pricing Page |  |  |  |  |
monday sales CRM by monday.com, Agentforce Sales (formerly Salesforce Sales Cloud), Bigin by Zoho CRM vs Creatio CRM: Other Details
Organization Types supported |
|
|
|
|
|---|---|---|---|---|
Platforms Supported |
|
|
|
|
Modes of support |
|
|
|
|
API Support |
|
|
|
|
Get help choosing | Get help choosing |
monday sales CRM by monday.com, Agentforce Sales (formerly Salesforce Sales Cloud), Bigin by Zoho CRM vs Creatio CRM Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✓ Yes |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
monday sales CRM by monday.com vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |||
|---|---|---|---|---|
Rating Distribution | No reviews available for this product | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 20 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights Salesforce's customization, analytics, and integration strengths, tempered by concerns about cost and complexity. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
| What buyers like
Common complaints
|
Pros and Cons |
|
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
|---|
monday sales CRM by monday.com, Agentforce Sales (formerly Salesforce Sales Cloud), Bigin by Zoho CRM and Creatio CRM Customers
Customers |  Adobe  NBC  Coca-Cola |  BBVA  Brunello Cucinelli  Unilever |  Antech Microsystem Pvt.Ltd  Investacc  Hire |  Nasdaq  Colgate-Palmolive  ENT Credit Union |
|---|
Media and Screenshots
Screenshots |  3 Screenshots |  3 Screenshots |
|---|---|---|
Videos |  3 Videos |  5 Videos |
Alternatives to monday sales CRM by monday.com, Agentforce Sales (formerly Salesforce Sales Cloud), Bigin by Zoho CRM, Creatio CRM
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Salesforce or monday CRM by team type
- Enterprise sales organisations with admins: Salesforce.
- Companies standardising on Slack and Tableau: Salesforce.
- SMB sales teams that want to start quickly: monday CRM.
- Agencies and services firms: monday CRM.
- Regulated mid-market teams: compare monday CRM Ultimate (HIPAA) with Salesforce Advanced.
Frequently asked questions
- How much cheaper is monday CRM than Salesforce?
- For 25 users, monday CRM Pro costs $700 a month against $4,875 for Salesforce Core, billed annually and before add-ons (checked September 2026). At the small-business tier, Salesforce Starter Suite ($25) is close to monday CRM Standard ($17).
- Can monday CRM handle enterprise sales?
- For mid-size teams, yes, on Pro or Ultimate. Teams over 40 users get a quote, and Ultimate adds advanced permissions, HIPAA compliance and 25,000 API calls a day. Very complex, multi-team processes still tend to land on Salesforce.
- Is Salesforce Starter Suite comparable to monday CRM?
- On price, roughly: $25 per user against $17 for monday CRM Standard. Starter Suite covers sales, service and marketing basics; monday CRM Standard adds a communications hub, 250 automations a month and AI credits.
- What is Agentforce Sales?
- Salesforce's current name for Sales Cloud. Agentforce for Sales, its AI agent layer, costs from $125 per user per month on Core and above and is included in Max.
- Does Salesforce need an implementation partner?
- Not for Starter Suite. Teams on Core and above often budget for implementation, which our Salesforce pricing guide covers alongside add-ons.