monday.com vs monday sales CRM by monday.com vs Bigin by Zoho CRM vs Creatio CRM Comparison
monday.com
Starting at $9 seat/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Monday.com is a flexible work operating system designed to help teams plan, execute, and track all types of projects and workflows in one place. Ideal for marketing teams, product managers, sales professionals, developer…
monday sales CRM by monday.com
Starting at $12 /user/month
- Free Trial
- Large Enterprises
- Medium Business
Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on spreadsheets and lists to manage the…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Creatio CRM
Starting at $40 /user/month
- Large Enterprises
- Medium Business
Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…
monday sales CRM by monday.com leads on user satisfaction with a 4.6-star rating across 10 reviews.
monday work management vs monday CRM: the short answer
monday work management is for running projects and team workflows: tasks, timelines, workloads and dashboards across any department. monday CRM is the same platform set up for selling: leads, contacts, accounts, deal pipelines, email sync and sales forecasting.
If your main job is delivering work, pick work management. If your main job is winning and tracking deals, pick monday CRM. Many companies run both, with sales in CRM and delivery in work management, connected on one account.
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Who each product is for
- monday work management: marketing, operations, PMO, creative and cross-functional teams that plan and track projects.
- monday CRM: sales teams and founders who manage leads, deals and customer relationships, usually 3 to 50 sellers.
- Both: companies where a closed deal kicks off onboarding or project delivery and both teams need to see the same customer.
Where they overlap and where they differ
Both run on the same monday.com platform, so boards, automations, integrations, dashboards and mobile apps look and work the same. The difference is what comes ready-made.
- CRM adds: contact, account and deal boards, sales pipeline stages, two-way Gmail and Outlook email sync, activity tracking, quotes and sales forecasting on higher plans.
- Work management adds: project templates, timeline and Gantt views, workload views and portfolio-style dashboards for delivery work.
- You can build a simple pipeline in work management or a simple project board in CRM, but each is weaker at the other's core job.
When a team needs both
Running both makes sense when sales and delivery hand work to each other: a deal is won in CRM and an onboarding or project board is created in work management. Each product is a separate subscription billed per seat, so only buy seats for the people who use each one.
Pricing model
Both are billed per seat with a 3-seat minimum and cheaper yearly billing. Figures below are vendor-published, checked September 2026; check current pricing before you buy.
- Work management: a free plan for up to 2 seats; paid Basic, Standard and Pro were $9, $12 and $19 per seat per month billed yearly; Enterprise is quoted.
- monday CRM: no free plan, a 14-day free trial; Basic, Standard and Pro were $12, $17 and $28 per seat per month billed yearly ($18, $25 and $41 monthly); Ultimate is quoted.
- The smallest paid bill is 3 seats on the cheapest plan: about $27 a month for work management and $36 a month for CRM, billed yearly.
monday.com vs monday sales CRM by monday.com vs Bigin by Zoho CRM vs Creatio CRM — at a glance
| Feature | monday.com | monday sales CRM by monday.com | Bigin by Zoho CRM | Creatio CRM |
|---|---|---|---|---|
| Rating | 4.6 / 5 | 4.6 / 5 | 4.6 / 5 | — |
| Reviews | 1,531 | 10 | 243 | — |
| Starting price | $9 seat/month | $12 /user/month | $7 /User/Month | $40 /user/month |
| Free trial | Yes | Yes | Yes | No |
| Free version | No | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Small Business | Large Enterprises, Medium Business |
| Category | Project Management Software | CRM Software | CRM Software | CRM Software |
| Integrations | — | — | — | 5+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows |
| API | Available | Available | Available | Available |
| Support modes | 24/7 (Live rep), Online | Online | Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2 | — | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | Global | Global | United States, United Kingdom, Australia, European Union |
Key differences between monday.com and monday sales CRM by monday.com
- Pricing: monday.com starts at $9 seat/month, while monday sales CRM by monday.com starts at $12 /user/month.
- Target audience: monday.com is built for Freelancers / Consultants and Large Enterprises, while monday sales CRM by monday.com targets Large Enterprises and Medium Business.
- User satisfaction: monday sales CRM by monday.com scores higher with a 4.6-star average.
- Deployment: monday.com supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; monday sales CRM by monday.com supports SaaS/Web/Cloud.
Compare monday.com vs monday sales CRM by monday.com vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Project Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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monday.com, monday sales CRM by monday.com, Bigin by Zoho CRM vs Creatio CRM: Biggest differences
Start here before you go deeper into features.
Best for medium to large teams needing flexible, customizable project management.
- You require a highly configurable platform adaptable to diverse workflows and industries.
- Your team benefits from automation of repetitive tasks to boost productivity and reduce errors.
- You need comprehensive real-time collaboration features to keep cross-department teams aligned.
- You are a freelancer or very small team with limited budget and simpler needs.
- Your workflows depend heavily on deep native integrations with tools like Google Drive.
monday sales CRM by monday.com
Large Enterprises, Medium Business, Small Business
Small Business
Large Enterprises, Medium Business
monday.com typically suits Freelancers / Consultants and Large Enterprises. monday sales CRM by monday.com tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Monday.com is a flexible work operating system designed to help teams plan, execute, and track all types of projects and workflows in one place. Ideal for marketing teams, product managers, ... Read More about monday.com | Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on ... Read More about monday sales CRM by monday.com | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM | Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM |
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SpotScoreWhat's this? ↗ | 9.7/10 | 8.3/10 | 9.0/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | 50-1,000 employeesMedium to large businesses | 50-500 employees. | — | 50–10,000+ employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Project Management: With monday.com, you can easily organize tasks and projects in a clear, visual format, letting your teams prioritize effectively. I've seen managers turn chaotic workflows into structured plans that deliver results.
- Customizable Workflows: The platform’s flexibility lets us tailor workflows to fit our specific needs, whether we’re managing marketing campaigns or product launches. This adaptability means every team can work in a way that feels natural and efficient.
- Real-Time Collaboration: Communication is key, and monday.com lets teams collaborate effectively. Team members can share updates, tag each other, and provide feedback instantly, which keeps everyone aligned and improves overall productivity.
monday sales CRM by monday.com
- Organized Sales Processes: With monday sales CRM, you'll manage your sales pipeline more effectively. It lets you track leads, opportunities, and customer interactions, so no potential sale gets missed.
- Customizable Workflows: You can design the platform to fit your team's unique needs. Whether you're in sales management or administration, monday.com lets you create workflows that reflect your specific sales processes, making it easier for everyone to stay aligned and focused.
- Real-Time Collaboration: Build smooth communication within your team. The platform's collaborative features provide instant updates and feedback, so you stay aligned with your colleagues and can respond quickly to client needs.
No key benefits available yet.
- Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
- AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
- Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit
- 50 to 1,000 employees
- Martech, SaaS, Consulting, Project Management, Marketing Agencies, and Tech Startups
- Typical users encompass Project Managers, Team Leaders, Marketing Coordinators, Product Managers, and Operations Managers
monday sales CRM by monday.com
- 50-500 employees.
- Industries: Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting.
- Job Titles: Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.
No best-fit guidance available yet.
- 50–10,000+ employees
- Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
- Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Reasons buyers look elsewhere
- Users may seek alternatives due to specific project management needs that monday.com doesn't fully address, such as advanced reporting features or specialized integrations that better suit their workflow requirements.
- Cost considerations can drive users to explore alternatives, especially if they find similar functionalities in other platforms at a lower price point, making budgeting for tools more manageable.
- Teams looking for a more intuitive user interface or simpler onboarding experience might consider options that offer a more straightforward setup process and user-friendly design to enhance team adoption.
monday sales CRM by monday.com
- Users may seek alternatives if they find monday sales CRM lacking in specific features or customization options that better fit their unique sales processes and workflows.
- Some businesses might prefer more advanced analytics and reporting tools that offer deeper insights into their sales performance, which could be limited in monday.com's offerings.
- Companies with strict budget constraints may look for more cost-effective CRM solutions that still provide essential functionalities without the additional costs associated with monday.com.
No alternatives guidance available yet.
- While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
- Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
- Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.
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How do monday.com, monday sales CRM by monday.com, Bigin by Zoho CRM and Creatio CRM Compare on Features?
Total Features | 41 Features | 7 Features | 10 Features | 78 Features |
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Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare monday.com, monday sales CRM by monday.com, Bigin by Zoho CRM and Creatio CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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monday.com, monday sales CRM by monday.com, Bigin by Zoho CRM vs Creatio CRM: Other Details
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monday.com, monday sales CRM by monday.com, Bigin by Zoho CRM vs Creatio CRM Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
monday.com vs monday sales CRM by monday.com vs Bigin by Zoho CRM User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |||
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Rating Distribution | No reviews available for this product | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall, buyers appreciate monday.com’s flexibility, ease of use, and collaboration features but note a learning curve and pricing concerns for smaller teams. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 20 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. | No Integration information available. |
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monday.com, monday sales CRM by monday.com, Bigin by Zoho CRM and Creatio CRM Customers
Customers |  Walmart  Uber  Adobe | Adobe  NBC  Coca-Cola |  Antech Microsystem Pvt.Ltd  Investacc  Hire |  Nasdaq  Colgate-Palmolive  ENT Credit Union |
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Media and Screenshots
Screenshots |  17 Screenshots |  3 Screenshots |
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Videos |  4 Videos |  3 Videos |
Alternatives to monday.com, monday sales CRM by monday.com, Bigin by Zoho CRM, Creatio CRM
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Which one should you choose?
- Choose monday work management if you manage projects, campaigns or operations and don't track a sales pipeline.
- Choose monday CRM if your team's day revolves around leads, deals and follow-ups.
- Choose both if sales hands won deals to a delivery team and you want one customer record across the two.
- Start with the free plan or the 14-day trial and import a real board before committing to yearly billing.
Frequently asked questions
- Is monday CRM the same as monday.com?
- It runs on the same monday.com platform, but it is a separate product with sales-specific boards, pipeline stages, email sync and forecasting. monday work management is the general project and workflow product.
- Can I use monday work management as a CRM?
- For a very small pipeline, yes: a board with stages and a few automations works. Once you need email sync, contact and account records or forecasting, monday CRM does that out of the box.
- Does monday CRM have a free plan?
- No. monday CRM offers a 14-day free trial, while monday work management has a free plan for up to 2 seats (checked September 2026).
- Do I pay twice if I use both?
- Yes. Each product is its own per-seat subscription with a 3-seat minimum, so you buy seats separately for the people who use each one.
- Which is cheaper?
- Work management, by a few dollars per seat at each level: Basic was $9 vs $12 per seat per month billed yearly when we last checked. Check current pricing on monday.com before deciding.
- Which is better, monday.com or monday sales CRM by monday.com?
- monday sales CRM by monday.com edges out the other on user ratings (4.6 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do monday.com and monday sales CRM by monday.com offer a free trial?
- Yes, both monday.com and monday sales CRM by monday.com offer a free trial.
- What is the starting price of monday.com vs monday sales CRM by monday.com?
- monday.com starts at $9 seat/month. monday sales CRM by monday.com starts at $12 /user/month.
- What are the top alternatives to monday.com?
- Top alternatives to monday.com include Quickbase, monday Work Management, Smartsheet, ClickUp, Leantime.
- What are the top alternatives to monday sales CRM by monday.com?
- Top alternatives to monday sales CRM by monday.com include Bigin by Zoho CRM, Creatio CRM, Sun Bear CRM, Oracle Siebel, FIVE CRM.