Which is better, Microsoft Teams or SalesCRM?

Microsoft Teams edges out SalesCRM based on user ratings across 1,709 reviews. That said, the best pick depends on your workflow — SalesCRM may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Microsoft Teams and SalesCRM?

Key differences between Microsoft Teams and SalesCRM include pricing (Microsoft Teams starts at $4 vs SalesCRM at $19); free trial availability (SalesCRM offers one, Microsoft Teams does not). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Microsoft Teams and SalesCRM offer a Free trial?

SalesCRM offers Free Trial, but Microsoft Teams does not.

Who are the typical users of Microsoft Teams?

Microsoft Teams is built primarily for Large Enterprises, Medium Business, Small Business — worth checking against your own team profile before comparing further.

Who are the typical users of SalesCRM?

SalesCRM is built primarily for Large Enterprises, Medium Business, Small Business — worth checking against your own team profile before comparing further.

What is the starting price of Microsoft Teams and SalesCRM?

Pricing for Microsoft Teams starts at $4/User/Month, whereas SalesCRM starts at $19/Month.

What are the best alternatives to Microsoft Teams?

Some top alternatives to Microsoft Teams include Flock, CollaborateCloud, Zoho Connect, Zoho Cliq, ClickUp.

What are the best alternatives to SalesCRM?

Some top alternatives to SalesCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, The Real Estate CRM.

Microsoft Teams vs SalesCRM vs Bigin by Zoho CRM Comparison

Last updated: May 18, 2026

Microsoft Teams

4.8(1,709 reviews)

Starting at $4 /User/Month

Large Enterprises
Medium Business

Microsoft Teams is the chat-based workspace in Office 365 for teams in businesses of all sizes. Use chat to keep everyone on the same page and bring your ideas to life faster, with audio and video calls, screen sharing,…

View Pricing Read Reviews

SalesCRM

4.5(3 reviews)

Starting at $19 /Month

Free Trial
Large Enterprises
Medium Business

SalesCRM is a pipeline management tool for sales teams that need to track deals, manage recurring revenue, and reduce manual data entry in their sales process. It provides reporting to help managers identify pipeline bot…

View Pricing Read Reviews

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

View Pricing Read Reviews

Microsoft Teams leads on user satisfaction with a 4.8-star rating across 1,709 reviews.

Microsoft Teams vs SalesCRM vs Bigin by Zoho CRM — at a glance

Feature	Microsoft Teams	SalesCRM	Bigin by Zoho CRM
Rating	4.8 / 5	4.5 / 5	4.6 / 5
Reviews	1,709	3	243
Starting price	$4 /User/Month	$19 /Month	$7 /User/Month
Free trial	No	Yes	Yes
Free version	No	No	No
Best for	Large Enterprises, Medium Business, Small Business	Large Enterprises, Medium Business, Small Business	Small Business
Category	Collaboration Software	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac	SaaS/Web/Cloud	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	—	Available
Support modes	24/7 (Live rep), Online	Online	Business Hours, Online
Certifications	SOC 2, HIPAA, GDPR, ISO 27001	—	—
Data residency	Global	Global	Global

Key differences between Microsoft Teams and SalesCRM

Pricing: Microsoft Teams starts at $4 /User/Month, while SalesCRM starts at $19 /Month.
Free trial: SalesCRM offers a free trial; Microsoft Teams does not.
User satisfaction: Microsoft Teams scores higher with a 4.8-star average.
Deployment: Microsoft Teams supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; SalesCRM supports SaaS/Web/Cloud.

Compare Microsoft Teams vs SalesCRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most Collaboration Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Microsoft Teams (1846) Talk to an expert Talk to an expert	SalesCRM (3) Talk to an expert Talk to an expert

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Microsoft Teams

Best for Microsoft 365 users needing integrated team collaboration and communication.

Choose if

You require seamless integration with Microsoft 365 apps for efficient workflows.
Your team needs robust real-time collaboration tools like co-authoring and screen sharing.
You want a flexible, chat-based workspace supporting audio, video calls, and file sharing.

Consider alternatives if

Your organization does not use Microsoft 365 products or prefers non-Microsoft ecosystems.
You need extensive third-party app integrations beyond the limited Microsoft Marketplace offerings.

SalesCRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Microsoft Teams typically suits Large Enterprises and Medium Business. SalesCRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Microsoft Teams is the chat-based workspace in Office 365 for teams in businesses of all sizes. Use chat to keep everyone on the same page and bring your ideas to life faster, with audio ... Read More about Microsoft Teams	SalesCRM is a pipeline management tool for sales teams that need to track deals, manage recurring revenue, and reduce manual data entry in their sales process. It provides reporting to help ... Read More about SalesCRM	Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Starts from $4	Starts from $19	Starts from $7 , Billed Yearly
Free Trial Availability	No free trial	Get Free Trial	Get Free Trial
SpotScore What's this? ↗	9.3/10	8.0/10	9.0/10
User Ratings Based on verified Spotsaas reviews	4.8 (1709)	4.5 (3)	4.6 (243)
Best Company Size	51-500 employees500+ employees	—	—
	Get pricing help	Get pricing help	Visit website

Software Demo

Demo		SalesCRM has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

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How do Microsoft Teams, SalesCRM and Bigin by Zoho CRM Compare on Features?

Total Features	12 Features	5 Features	10 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Visit website

Compare Microsoft Teams, SalesCRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$4	$19	$7 , Billed Yearly
Pricing Plans	Not Available	Not Available	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available	Available
	Get help choosing	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	—
HIPAA	✓ Yes	✗ No
GDPR	✓ Yes	—
ISO 27001	✓ Yes	—
Single Sign-On (SSO)	✓ Yes	—
Multi-Factor Auth (MFA)	✓ Yes	—
Data Encryption	✓ Yes	—
Audit Logs	✓ Yes	—
Data Residency	🌐 Global	🌐 Global

Microsoft Teams vs SalesCRM User Reviews & Rating Comparison

User Ratings	4.8 (based on 1709 reviews)	4.5 (based on 3 reviews)	4.6 (based on 243 reviews)
Rating Distribution	1661 149 27 4 5	3 0 0 0 0	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	Buyer sentiment Overall positive sentiment highlights Microsoft Teams as a powerful collaboration tool with strong integration and communication features, though some users find its complexity challenging. What buyers like Integration with Microsoft 365 Ease of communication User-friendly interface Common complaints Complexity for new users Limited app marketplace	Buyer sentiment Buyer sentiment is very strong across 3 reviews, with consistently positive feedback. What buyers like Empowers sales organizations Data-driven decision making Reduces manual work Common complaints May lack advanced features User interface could be outdated Limited integrations with other tools	Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like Simple design with a short learning curve — accessible for non-technical users. Pricing targets startups and small businesses with core CRM features at low cost. Pipeline management and workflow automation reduce manual steps in sales processes. Common complaints Limited integrations with social media apps and LinkedIn or Facebook ad platforms. Lacks advanced features needed by larger enterprises or complex workflows. Customer support availability is inconsistent, affecting issue resolution during critical moments.
Pros and Cons	Seamless integration with Microsoft 365 applications Comprehensive communication options including chat, calls, and video meetings User-friendly and intuitive interface Steep learning curve for newcomers due to feature richness Limited third-party app marketplace restricting advanced customizations	Focus on empowering sales teams through streamlined processes. Data-driven insights help in making informed decisions. May not have the depth of features for larger organizations. User interface may require updates for better usability.	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	SA Power Networks energizes ME and the Bees Lemonade TREK Bicycle	No Customers information available.	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	No screenshots available.	6 Screenshots
Videos	5 Videos	No videos available.

Alternatives

Alternatives	Flock 4.5 CollaborateCloud Zoho Connect 4.69	Bigin by Zoho CRM 4.6 ClickUp 4.87 Zoho CRM 4.14	ClickUp 4.87 Zoho CRM 4.14 Freshsales 4.69

Frequently asked questions

Which is better, Microsoft Teams or SalesCRM?: Microsoft Teams edges out the other on user ratings (4.8 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Microsoft Teams and SalesCRM offer a free trial?: SalesCRM offers a free trial. Microsoft Teams does not.
What is the starting price of Microsoft Teams vs SalesCRM?: Microsoft Teams starts at $4 /User/Month. SalesCRM starts at $19 /Month.
What are the top alternatives to Microsoft Teams?: Top alternatives to Microsoft Teams include Flock, CollaborateCloud, Zoho Connect, Zoho Cliq, ClickUp.
What are the top alternatives to SalesCRM?: Top alternatives to SalesCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, The Real Estate CRM.

Microsoft Teams vs SalesCRM vs Bigin by Zoho CRM Comparison

Microsoft Teams

SalesCRM

Bigin by Zoho CRM

Microsoft Teams vs SalesCRM vs Bigin by Zoho CRM — at a glance

Key differences between Microsoft Teams and SalesCRM

Compare Microsoft Teams vs SalesCRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

Microsoft Teams

SalesCRM

Download this Microsoft Teams vs SalesCRM vs Bigin by Zoho CRM comparison

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

SpotScore

User Ratings

Best Company Size

Software Demo

Demo

Get shortlist help from a software advisor

How big is your team?

How do Microsoft Teams, SalesCRM and Bigin by Zoho CRM Compare on Features?

Compare Microsoft Teams, SalesCRM and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Microsoft Teams vs SalesCRM User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Related Blogs and Articles for Crm Software

Frequently asked questions