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Mailshake vs OutreachCRM vs Bigin by Zoho CRM Comparison

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Mailshake

4.6(290 reviews)

Starting at $58 /User/Month

  • Free Trial
  • Medium Business
  • Small Business

Mailshake streamlines and automates cold outreach. It's an intuitive tool that makes it easier to foster relationships and promote content. Schedule follow-ups and collaborate with colleagues to generate personalized mes…

OutreachCRM

4.5(35 reviews)

Starting at $75 /Month

  • Large Enterprises
  • Medium Business

OutreachCRM is a web-based customer relationship management software application, designed for non-profit organizations. It offers features to manage leads, prospects, and current donors for a smooth fundraising process…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Mailshake leads on user satisfaction with a 4.6-star rating across 290 reviews.

Mailshake vs OutreachCRM vs Bigin by Zoho CRM — at a glance

FeatureMailshakeOutreachCRMBigin by Zoho CRM
Rating4.6 / 54.5 / 54.6 / 5
Reviews29035294
Starting price$58 /User/Month$75 /Month$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategorySales Engagement SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2, GDPR
Data residencyUSUSGlobal

Key differences between Mailshake and OutreachCRM

  • Pricing: Mailshake starts at $58 /User/Month, while OutreachCRM starts at $75 /Month.
  • Free trial: Mailshake offers a free trial; OutreachCRM does not.
  • Target audience: Mailshake is built for Medium Business and Small Business, while OutreachCRM targets Large Enterprises and Medium Business.
  • User satisfaction: Mailshake scores higher with a 4.6-star average.
  • Deployment: Mailshake supports SaaS/Web/Cloud; OutreachCRM supports SaaS/Web/Cloud.

Compare Mailshake vs OutreachCRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Sales Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Mailshake - Sales Engagement Software
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OutreachCRM - CRM Software
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Talk to an expert

Free PDF comparison

Download this Mailshake vs OutreachCRM vs Bigin by Zoho CRM comparison

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  • Plus the category top 10, scored & ranked
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Biggest differences

Start here before you go deeper into features.

Mailshake

Best for

Medium Business, Small Business

OutreachCRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Mailshake typically suits Medium Business and Small Business. OutreachCRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Mailshake streamlines and automates cold outreach. It's an intuitive tool that makes it easier to foster relationships and promote content. Schedule follow-ups and collaborate with ... Read More about Mailshake

OutreachCRM is a web-based customer relationship management software application, designed for non-profit organizations. It offers features to manage leads, prospects, and current donors ... Read More about OutreachCRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $58
  • Starts from $75
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.0/10

8.3/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.5

(35)

4.57

(294)
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Software Demo

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How do Mailshake, OutreachCRM and Bigin by Zoho CRM Compare on Features?

Total Features

11 Features

6 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Mailshake, OutreachCRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $58
        • $75
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Mailshake pricing
        OutreachCRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Mailshake vs OutreachCRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        214

        31

        2

        2

        3

        30

        20

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 252 reviews, with consistently positive feedback.

        What buyers like

        • Streamlined outreach
        • Automated follow-ups
        • Customizable templates

        Common complaints

        • Limited to email outreach
        • May require initial setup
        • Dependent on email service

        Buyer sentiment

        Buyer sentiment is very strong across 50 reviews, with consistently positive feedback.

        What buyers like

        • Automates email sequences and outreach tasks, reducing manual work.
        • Tracks analytics and reporting to support data-driven decisions.
        • Integrates with LinkedIn Sales Navigator, Gmail, Salesforce, and Marketo.

        Common complaints

        • Frequent glitches and technical difficulties with logging out, email disconnections, and occasional Chrome extension crashes.
        • Limited flexibility in customization compared to other CRMs, making it less adaptable for unique workflows.
        • Onboarding new users takes time due to the complexity of the platform and steep learning curve for some features.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Automates outreach processes for efficiency.

        • Customizable templates enhance personalization.

        • Collaboration features improve team communication.

        • Limited to email communication.

        • Initial setup may be required.

        • Tailored for non-profit needs

        • Comprehensive donor management tools

        • Integrated marketing capabilities

        • Limited to non-profit use

        • Customization may be restrictive

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Mailshake, OutreachCRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        Mailshake_customers_0

        Mailshake_customers_0

        Mailshake_customers_1

        Mailshake_customers_1

        Mailshake_customers_2

        Mailshake_customers_2

        Mexi-Foods NZ

        Mexi-Foods NZ

        Mobility Solutions Centre

        Mobility Solutions Centre

        The Otago Chamber of Commerce

        The Otago Chamber of Commerce

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        2 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Mailshake or OutreachCRM?
        Mailshake edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Mailshake and OutreachCRM offer a free trial?
        Mailshake offers a free trial. OutreachCRM does not.
        What is the starting price of Mailshake vs OutreachCRM?
        Mailshake starts at $58 /User/Month. OutreachCRM starts at $75 /Month.
        What are the top alternatives to Mailshake?
        Top alternatives to Mailshake include AroundDeal, CrankWheel, ZoomInfo Engage, OutreachCRM, MailChimp.
        What are the top alternatives to OutreachCRM?
        Top alternatives to OutreachCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.