8.3
Spot Score
OutreachCRM Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPR
SOC 2Starts from $75 / Month
Mexi-Foods NZ
Mobility Solutions Centre
The Otago Chamber of CommerceTrusted by many companies including Mexi-Foods NZ
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is OutreachCRM?
OutreachCRM is a web-based customer relationship management software application, designed for non-profit organizations. It offers features to manage leads, prospects, and current donors for a smooth fundraising process with integrated email marketing/automated campaign tools. OutreachCRM also offers tools to manage volunteer and donor database management along with event management.
Pricing
Starts from $75 / Month
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRData residency:🇺🇸
OutreachCRM Software Demo
OutreachCRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider OutreachCRM
- Team types
- Large Enterprises, Medium Business
Why teams choose OutreachCRM
Tailored for non-profit needs
Comprehensive donor management tools
Integrated marketing capabilities
Is OutreachCRM right for you?
What buyers should know before shortlisting OutreachCRM
OutreachCRM stands out as a powerful tool for sales teams and professionals looking to streamline their client outreach and prospecting efforts. The platform’s standout features include its seamless integration with tools like LinkedIn Sales Navigator, Salesforce, and Gmail, as well as its ability to automate email sequences, set cadences, and provide insightful analytics.
The easy-to-navigate interface and templates simplify tasks like lead management, communication tracking, and reporting, enabling users to focus more on closing deals and less on manual administrative work. Many users particularly praise its automation of follow-ups, email tracking, and efficiency in maintaining organized sequences, making it an essential ally for sales development representatives.
However, OutreachCRM isn't without areas for improvement. A learning curve for new users and occasional technical glitches, such as logouts and sync issues, could slow down some processes.
Additionally, the tool's pricing may not suit smaller teams or organizations seeking a budget-friendly solution. Despite these limitations, the overall feedback highlights its value in boosting productivity, enhancing reach, and fostering effective sales processes.
For organizations serious about building pipelines and improving sales efficiency, OutreachCRM is a worthwhile investment.
OutreachCRM pros and cons
- OutreachCRM pros
Tailored for non-profit needs
Comprehensive donor management tools
Integrated marketing capabilities
- OutreachCRM cons
Limited to non-profit use
Customization may be restrictive
Ready to try it?
Get started with OutreachCRM
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare OutreachCRM side-by-side with top CRM Software alternatives.
What is the pricing of OutreachCRM?
OutreachCRM Pricing Plans
OutreachCRM reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 50 reviews, with consistently positive feedback.
What buyers like
- Streamlines customer outreach with easy-to-use email sequences and automation, saving time and increasing efficiency.
- Provides rich analytics and reporting, enabling data-driven decision-making and performance tracking.
- Seamlessly integrates with tools like LinkedIn Sales Navigator, Gmail, Salesforce, and Marketo, enhancing workflow productivity.
Common complaints
- Frequent glitches and technical difficulties with logging out, email disconnections, and occasional Chrome extension crashes.
- Limited flexibility in customization compared to other CRMs, making it less adaptable for unique workflows.
- Onboarding new users takes time due to the complexity of the platform and steep learning curve for some features.
What users are saying
LD
Lionel D
10/24/23
"Outreach is truly Outstanding"
What do you like best about OutreachCRM? easy acces to data and very user friendly UI What do you dislike about OutreachCRM? not capturing call ...
Read more
AU
Anonymous User
06/13/23
"Great Pipeline Generation Tool"
What do you like best about OutreachCRM? Create excellent sequences you would like your business Development representatives (BDR's) to use. Increases ...
Read more
LV
Logi V
05/26/23
"No 1 sales execution platform"
What do you like best about OutreachCRM? sales execution platform that empowers entire sales teams to win more deals. What do you dislike about ...
Read more
AU
Anonymous User
05/26/23
"Simplifying and organizing customer communication"
What do you like best about OutreachCRM? It helps to organize my customer communication and management. The reporting helps to properly organize and ...
Read more
AU
Anonymous User
05/25/23
"Great tool for prospecting"
What do you like best about OutreachCRM? Ease to navigate, Good integration with email. Let me know when my emails are getting opened and how often. ...
Read more
SM
Sierra M
05/23/23
"Pricey but worth the email scheduling task!"
What do you like best about OutreachCRM? Professionalism and detailed tool insight What do you dislike about OutreachCRM? Probably the price; which of ...
Read more
What are the features of OutreachCRM?
Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…
Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…
Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…
OutreachCRM security and data handling
Key compliance certifications and security features for IT and security teams evaluating OutreachCRM.
Certifications
Developer & data
Alternatives to OutreachCRM
Recommended
Streamline your sales and build ...
9.0
Very Good
OutreachCRM Customers
Mexi-Foods NZ
Mobility Solutions Centre
The Otago Chamber of Commerce
OutreachCRM Support Options
Frequently Asked Questions About OutreachCRM
Common questions buyers ask before choosing OutreachCRM.
OutreachCRM is a CRM Software. OutreachCRM offers List Management, Customer Support, Marketing Automation, Project Management, Call Logging and many more functionalities.
Buyers commonly note the following limitations of OutreachCRM: Limited to non-profit use; Customization may be restrictive.
Some top alternatives to OutreachCRM includes Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce and monday sales CRM by monday.com.
OutreachCRM offers Subscription pricing model
The starting price of OutreachCRM is $75/Month
Ready to try it?
Get started with OutreachCRM
Get connected with the team for a personalised demo.
CRM Software by Country
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].