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Mailjet vs Initiative CRM vs Bigin by Zoho CRM Comparison

Last updated:

Mailjet

3.5(2,467 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Mailjet's email marketing platform helps you send emails, create smart mailings and test your campaigns. You can send your emails from any SMTP server or use our built-in servers. It is designed for users of all levels,…

Initiative CRM

Starting at 27 € /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Initiative CRM is a powerful CRM designed specifically for B2B companies. It offers a comprehensive range of tools and features, including a shared agenda, opportunity tracking, quotations, bills, and complaints, all in…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Mailjet leads on user satisfaction with a 3.5-star rating across 2,467 reviews.

Mailjet vs Initiative CRM vs Bigin by Zoho CRM — at a glance

FeatureMailjetInitiative CRMBigin by Zoho CRM
Rating3.5 / 54.3 / 5
Reviews2,467119
Starting priceContact for pricing27 € /user/month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryEmail Marketing SoftwareCRM SoftwareCRM Software
Integrations6+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Browser Based (Cloud)SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2, GDPR, ISO 27001SOC 2, GDPR
Data residencyGlobalEUGlobal

Key differences between Mailjet and Initiative CRM

  • Pricing: Initiative CRM starts at 27 € /user/month. Mailjet pricing is not publicly listed.
  • Deployment: Mailjet supports SaaS/Web/Cloud; Initiative CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Browser Based (Cloud).

Compare Mailjet vs Initiative CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Email Marketing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Mailjet
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Initiative CRM - CRM Software
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Free PDF comparison

Download this Mailjet vs Initiative CRM vs Bigin by Zoho CRM comparison

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Biggest differences

Start here before you go deeper into features.

Mailjet

Best for SMBs needing simple, quick email marketing and transactional emails.

Choose if
  • You want an easy-to-use platform for fast email campaign creation.
  • You need to send emails via your own SMTP server or built-in servers.
  • Your team is small and requires straightforward marketing automation without complexity.
Consider alternatives if
  • Your company requires advanced segmentation and deep personalization capabilities.
  • You need detailed pricing transparency and enterprise-level analytics or integrations.

Initiative CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Mailjet typically suits Large Enterprises and Medium Business. Initiative CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Mailjet's email marketing platform helps you send emails, create smart mailings and test your campaigns. You can send your emails from any SMTP server or use our built-in servers. It is ... Read More about Mailjet

Initiative CRM is a powerful CRM designed specifically for B2B companies. It offers a comprehensive range of tools and features, including a shared agenda, opportunity tracking, quotations, ... Read More about Initiative CRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from 27 € , Billed Monthly
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.9/10

8.1/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
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Software Demo

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How do Mailjet, Initiative CRM and Bigin by Zoho CRM Compare on Features?

Total Features

23 Features

85 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Mailjet, Initiative CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • 27 € , Billed Monthly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Mailjet pricing
        Initiative CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🇪🇺 EU

        Mailjet vs Initiative CRM User Reviews & Rating Comparison

        User Ratings

        3.5

        (based on 2467 reviews)

        No reviews available for the product

        Rating Distribution

        0

        0

        0

        0

        0

        No reviews available for this product

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users appreciate Mailjet's ease of use and flexibility but note limitations in advanced features and pricing clarity.

        What buyers like

        • Ease of use
        • Flexibility in email sending options
        • Quick campaign setup

        Common complaints

        • Limited advanced features
        • Pricing transparency

        What buyers like

        • Comprehensive B2B tools
        • Opportunity tracking
        • GDPR compliance

        Common complaints

        • Complex for new users
        • Limited customization options
        • May not suit B2C businesses

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Easy to use interface suitable for all user levels

        • Ability to send emails via any SMTP server or built-in servers

        • Quick creation of smart mailings with minimal clicks

        • Limited advanced features for complex marketing needs

        • Lack of detailed pricing information upfront

        • Offers a wide range of B2B tools

        • Focus on compliance and reporting

        • Shared agenda enhances team collaboration

        • May be complex for new users

        • Limited customization options

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        No Customers information available.

        Orange

        Orange

        Rexel

        Rexel

        Arcelor Mittal

        Arcelor Mittal

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Mailjet : screenshot

        6 Screenshots

        Dashboard CRM

        4 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Mailjet or Initiative CRM?
        Mailjet edges out the other on user ratings (3.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Mailjet and Initiative CRM offer a free trial?
        Yes, both Mailjet and Initiative CRM offer a free trial.
        What is the starting price of Mailjet vs Initiative CRM?
        Mailjet starts at Contact for pricing. Initiative CRM starts at 27 € /user/month.
        What are the top alternatives to Mailjet?
        Top alternatives to Mailjet include Campaigner, Moosend, SMTP, MailUp, DirectIQ.
        What are the top alternatives to Initiative CRM?
        Top alternatives to Initiative CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.

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