8.9
SpotScore
Mailjet Review: Is It The Right Email Marketing Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial & Free Plan Available
GDPR
SOC 2
ISO 27001Add to compare
Mailjet offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
Spotsaas Analysis for Mailjet
Mailjet is an email marketing platform frequently utilized by marketing teams and email campaign managers. With a 3.5/5 rating from 2,467 reviews, it indicates a mixed reception, suggesting that while many find it useful, there are notable areas for improvement.
Mailjet's ease of use and flexible SMTP options are highly praised, making it accessible for users with varying levels of expertise. Its smart mailing features further enhance its appeal for managing email marketing campaigns. However, potential users should be aware of its limited design options, which might not meet the needs of those seeking more advanced customization.
Quick facts about Mailjet
What is Mailjet?
Mailjet is an email marketing and transactional email platform suited for developers and marketing teams that need to send campaigns through their own SMTP infrastructure or via Mailjet's built-in delivery servers. It supports campaign creation, mailing list management, and basic A/B testing across skill levels. Advanced marketers may find the segmentation and personalization options less deep than dedicated platforms like Iterable or Klaviyo.
Pricing
Mailjet offers custom pricing plan
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRISO 27001SSO & MFA supported
Data residency:Global
Mailjet Software Demo
Mailjet was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Mailjet
- Use cases
- Email marketing campaigns, Transactional email sending, Marketing automation for SMBs
- Team types
- Marketing teams, Email campaign managers
- Company size
- 1-50 employees, 51-500 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Mailjet
Easy to use interface suitable for all user levels
Ability to send emails via any SMTP server or built-in servers
Quick creation of smart mailings with minimal clicks
Is Mailjet right for you?
Best for SMBs needing simple, quick email marketing and transactional emails.
Choose Mailjet if
- You want an easy-to-use platform for fast email campaign creation.
- You need to send emails via your own SMTP server or built-in servers.
- Your team is small and requires straightforward marketing automation without complexity.
Consider alternatives if
- Your company requires advanced segmentation and deep personalization capabilities.
- You need detailed pricing transparency and enterprise-level analytics or integrations.
What buyers should know before shortlisting Mailjet
Mailjet provides a versatile platform for email marketing, suitable for users of all skill levels. Its flexibility with SMTP servers and ease of use make it a strong contender, though it may lack advanced features for seasoned marketers.
Mailjet pros and cons
- Mailjet pros
Easy to use interface suitable for all user levels
Ability to send emails via any SMTP server or built-in servers
Quick creation of smart mailings with minimal clicks
- Mailjet cons
Limited advanced features for complex marketing needs
Lack of detailed pricing information upfront
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What is the pricing of Mailjet?
Mailjet uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Weighing your options?
Not sure if Mailjet fits your budget?
Mailjet reviews and ratings
Buyer sentiment
Users appreciate Mailjet's ease of use and flexibility but note limitations in advanced features and pricing clarity.
What buyers like
- Ease of use
- Flexibility in email sending options
- Quick campaign setup
Common complaints
- Limited advanced features
- Pricing transparency
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What are the features of Mailjet?
A/B testing, also known as split testing, is a marketing experiment in which you divide your audience to test various campaign versions and…
An abandoned cart email is a sales recovery approach that uses follow-up communication to persuade a consumer to continue an unfinished purc…
A script that automates email answers is known as an autoresponder. The script is activated by user actions on a website or when a user send…
A click map is a visual representation of where people click on your website. It allows you to watch user behavior on your page and see whic…
Click-through tracking is an analytical function that measures and reports where individuals click or tap on websites, apps, and emails. A c…
Contact List Import is a feature that allows users to easily import and organize their contact information into their software. With just a…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
A document library is a safe place to keep files that you and your coworkers can effortlessly search, collaborate on, and access from any de…
The drag and drop editor is a valuable tool for used for creating emails by dragging and dropping blocks into a template and modifying their…
Drip campaigns are a series of automated emails sent in response to user actions or predefined schedules. They let you interact with groups…
Email scheduling is the process of specifying a precise time for an email to be sent. A planned email is a message that you may send later;…
An event-triggered email is sent automatically when a specific event happens. The events could be a one-time occurrence or a user-performed…
Free Stock Photos are a terrific way to get high-quality, royalty-free images to use in your designs for various applications. They're ideal…
List segmentation helps send relevant material to the right individuals at the right time. For example, you can segment your contact and lea…
A mailing list is the total number of people who have signed up for your website, whether a blog, an e-commerce site or a corporate website.…
Multivariate testing is a process for testing a hypothesis by changing numerous factors. Multivariate testing aims to determine which combin…
An email template is a preformatted HTML email that you may use to make your unique email template by replacing the suggested content with y…
RSS stands for "Really Simple Syndication," and it's exactly what it sounds like: a mechanism for you to syndicate your material to other we…
Real-time collaboration or live editing in the workspace, in the same email template – by multiple users at the same time, with the automati…
Send Time Optimization (STO) is an add-on function that allows marketers to send emails to each recipient at the most optimal time. In other…
A signup form is a web page, popup, or modal where consumers enter the information needed to use the services offered by a website. The type…
A spam check tool examines your email to see if it will be flagged by spam filters and removed from a subscriber's inbox. The program examin…
A system of regulating a company's document ecosystem based on a variety of document templates is known as template management. It's commonl…
Mailjet security and data handling
Key compliance certifications and security features for IT and security teams evaluating Mailjet.
Certifications
Security features
Developer & data
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Frequently Asked Questions About Mailjet
Common questions buyers ask before choosing Mailjet.
Mailjet is a Email Marketing Software. Mailjet offers Contact Management, Multivariate Testing, Auto-Responders, Click-through Tracking, Drip Campaigns and many more functionalities.
Mailjet is a strong fit if: You want an easy-to-use platform for fast email campaign creation.; You need to send emails via your own SMTP server or built-in servers.. Consider alternatives if: Your company requires advanced segmentation and deep personalization capabilities.; You need detailed pricing transparency and enterprise-level analytics or integrations..
Buyers commonly note the following limitations of Mailjet: Limited advanced features for complex marketing needs; Lack of detailed pricing information upfront; Average user rating indicating mixed user satisfaction.
Some top alternatives to Mailjet includes Campaigner, Moosend, SMTP, MailUp and Remarkety.
Mailjet offers Free Trial, Freemium, Subscription, Quotation Based pricing models
The starting price is not disclosed by Mailjet. You can visit Mailjet pricing page to get the latest pricing.
Ready to try it?
Get started with Mailjet
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
