LogMeIn Rescue vs ConnectWise Control Comparison
LogMeIn Rescue
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
LogMeIn Rescue provides everything you need to conveniently and securely access, control and help solve your users computers from anywhere. This intutive user interface allows you to quickly deploy the software and get s…
ConnectWise Control
Starting at $33 /month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…
LogMeIn Rescue leads on user satisfaction with a 4.6-star rating across 129 reviews.
LogMeIn Rescue vs ConnectWise Control — at a glance
| Feature | LogMeIn Rescue | ConnectWise Control |
|---|---|---|
| Rating | 4.6 / 5 | 4.3 / 5 |
| Reviews | 129 | 906 |
| Starting price | Contact for pricing | $33 /month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Remote Access Software | Remote Access Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR |
| Data residency | Global | Global |
Key differences between LogMeIn Rescue and ConnectWise Control
- Pricing: ConnectWise Control starts at $33 /month. LogMeIn Rescue pricing is not publicly listed.
- Target audience: LogMeIn Rescue is built for Large Enterprises and Medium Business, while ConnectWise Control targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: LogMeIn Rescue scores higher with a 4.6-star average.
- Deployment: LogMeIn Rescue supports SaaS/Web/Cloud; ConnectWise Control supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
LogMeIn Rescue vs ConnectWise Control — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for efficient, secure remote IT support with unlimited machine access.
- You need unattended remote access for troubleshooting multiple machines efficiently.
- Your team requires an intuitive interface suitable for varied technical skill levels.
- You want seamless integration with admin tools and mobile camera support via Rescue Lens.
- Your organization has a very limited budget due to LogMeIn Rescue’s higher pricing.
- You require extensive mobile device support with simple mobile interfaces.
Best for IT teams needing secure, feature-rich remote support with flexible workflows.
- You require advanced remote support tools like file transfer and multi-monitor viewing.
- Your team values strong security with encryption and user authentication.
- You want seamless browser-based access without installing client software.
- Your organization depends heavily on telephone-based support channels.
- You need a very simple, minimal remote access tool with low learning curve.
LogMeIn Rescue: Best for efficient, secure remote IT support with unlimited machine access. ConnectWise Control: Best for IT teams needing secure, feature-rich remote support with flexible workflows.
Description | LogMeIn Rescue provides everything you need to conveniently and securely access, control and help solve your users computers from anywhere. This intutive user interface allows you to ... Read More about LogMeIn Rescue | ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 9.1/10 | 8.9/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50-500 employees501-10,000 employees | 10-500 employeesMedium to Large Enterprises |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Remote Support: With LogMeIn Rescue, we can easily connect with our customers and employees, regardless of their location. This means faster resolutions and improved customer satisfaction, as support is just a click away.
- Multi-Device Compatibility: Whether it's a desktop, tablet, or mobile device, LogMeIn Rescue supports a wide range of platforms. This flexibility lets us assist users on their preferred devices without any hassle.
- Security Features: We prioritize security in every interaction. LogMeIn Rescue uses advanced encryption and multi-factor authentication to protect sensitive information during remote sessions.
- Smooth Remote Support: With ConnectWise Control, you can easily provide remote assistance to your team and clients, resolving technical issues quickly without on-site visits. Your IT team can improve productivity and reduce downtime.
- Advanced Security Features: We understand that security is important. ConnectWise Control uses advanced encryption and user authentication measures, giving you confidence while accessing sensitive data remotely.
- User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, letting your team focus on problem-solving rather than working through complex software.
Best fit
- 50 to 10,000 employees
- IT support, telecommunications, healthcare, education, and e-commerce
- IT Support Specialists, Help Desk Technicians, Customer Service Representatives, Technical Support Managers, and Operations Managers
- 10 to 500 employees
- IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
- Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers
Reasons buyers look elsewhere
- Users may seek alternatives due to high subscription costs, especially for small businesses or startups that require cost-effective solutions without compromising on essential features and functionalities.
- Some may find LogMeIn Rescue's interface unintuitive, prompting them to explore alternatives that offer a more user-friendly experience and streamlined navigation for both technicians and end-users.
- Limited customization options can drive users to look for alternatives that allow greater flexibility in branding, workflow, and integration with existing tools tailored to their specific business needs.
- Pricing runs 20–40% higher than competitors like TeamViewer or AnyDesk, making it less attractive for small teams or cost-conscious buyers
- Interface requires more clicks than competitors to complete common tasks like remote session setup or ticket logging
- Organizations in healthcare or finance need compliance features (HIPAA, PCI-DSS) that ConnectWise Control doesn't address natively
Software Demo
Demo |
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How do LogMeIn Rescue and ConnectWise Control Compare on Features?
Total Features | 7 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare LogMeIn Rescue and ConnectWise Control on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
LogMeIn Rescue User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise LogMeIn Rescue for its ease of use, robust remote support features, and security, though some note connectivity and pricing concerns. What buyers like
Common complaints
| Buyer sentiment Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Motorola | No Customers information available. |
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Media and Screenshots
Screenshots |  1 Screenshots |  12 Screenshots |
|---|---|---|
Videos |  1 Videos |  3 Videos |
Top Alternatives to LogMeIn Rescue and ConnectWise Control in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, LogMeIn Rescue or ConnectWise Control?
- LogMeIn Rescue edges out the other on user ratings (4.6 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do LogMeIn Rescue and ConnectWise Control offer a free trial?
- Yes, both LogMeIn Rescue and ConnectWise Control offer a free trial.
- What is the starting price of LogMeIn Rescue vs ConnectWise Control?
- LogMeIn Rescue starts at Contact for pricing. ConnectWise Control starts at $33 /month.
- What are the top alternatives to LogMeIn Rescue?
- Top alternatives to LogMeIn Rescue include Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, BeyondTrust Remote Support.
- What are the top alternatives to ConnectWise Control?
- Top alternatives to ConnectWise Control include Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer.