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Compare BeyondTrust Remote Support vs LogMeIn Rescue

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Overview

Description

BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem ... Read More

LogMeIn Rescue provides everything you need to conveniently and securely access, control and help solve your users computers from anywhere. This intutive user interface allows you to ... Read More

Entry Level Pricing
  • Starts from $2,097
  • Not Available
Free Trial Availability
Spotsaas Score

9.3/10

9.1/10

User Ratings
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Software Demo

Demo

Features

Total Features

7 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $2,097
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          80

          Very Good

          15

          Good

          2

          Poor

          0

          Terible

          0

          Excellent

          99

          Very Good

          29

          Good

          4

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          BeyondTrust Remote Support has garnered commendable reviews in the past 12 months, highlighting its wide compatibility with all operating systems and the ability to host the server on-premises ...Read more

          LogMeIn Rescue by GoTo has garnered significant praise for its unattended remote connection feature, lauded as a must-have for IT professionals. Users appreciate the Rescue Lens app for accessing ...Read more

          Pros and Cons
          • Compatible with all operating systems and devices.

          • Easy to configure within domain environment.

          • Provides a range of remote tools for support.

          • Clean and easy-to-use client interface.

          • Slow updates after new operating system releases.

          • Connection drops and slow connection to host machines.

          • Efficient unattended remote connection for troubleshooting, enhancing user experience.

          • Intuitive interface and ease of use, suitable for users of varying technical backgrounds.

          • Seamless integration with admin tools, simplifying remote access and support tasks.

          • Enables quick connections and file transfers, improving troubleshooting efficiency.

          • Occasional connectivity issues, especially with slower internet speeds, impacting user experience.

          • Setup process can be time-consuming for less tech-savvy users, requiring additional guidance.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Motorola

          Motorola

          Media and Screenshots

          Screenshots
          Bomgar screenshot

          8 Screenshots

          Technician console

          1 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

          Alternatives

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both BeyondTrust Remote Support and LogMeIn Rescue offer a Free Trial.

          BeyondTrust Remote Support is designed for Large Enterprises, Medium Business and Small Business.

          LogMeIn Rescue is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of BeyondTrust Remote Support begins at $2,097/Year, while pricing details for LogMeIn Rescue are unavailable.

          Some top alternatives to BeyondTrust Remote Support includes Zoho Assist, Wayk Now, ScreenMeet, ISL Online, RemotePC, TeamViewer, VNC Connect, Sygma Connect, Splashtop Business Access, Dualmon Remote Access, NinjaOne (NinjaRMM) and GoTo Resolve.

          Some top alternatives to LogMeIn Rescue includes Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, BeyondTrust Remote Support, TeamViewer, VNC Connect, Instant Housecall, RescueAssist, FixMe.IT, NinjaOne (NinjaRMM) and GoTo Resolve.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].