FixMe.IT vs LogMeIn Rescue Comparison
FixMe.IT
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
FixMe.IT is a remote support platform used by IT professionals and help desk teams to deliver on-demand and unattended remote assistance to end users, with support for multiple monitors and low-latency screen sharing. It…
LogMeIn Rescue
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
LogMeIn Rescue provides everything you need to conveniently and securely access, control and help solve your users computers from anywhere. This intutive user interface allows you to quickly deploy the software and get s…
FixMe.IT leads on user satisfaction with a 4.7-star rating across 212 reviews.
FixMe.IT vs LogMeIn Rescue — at a glance
| Feature | FixMe.IT | LogMeIn Rescue |
|---|---|---|
| Rating | 4.7 / 5 | 4.6 / 5 |
| Reviews | 212 | 129 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Remote Access Software | Remote Access Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Online |
| Certifications | GDPR | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | Global |
Key differences between FixMe.IT and LogMeIn Rescue
- User satisfaction: FixMe.IT scores higher with a 4.7-star average.
- Deployment: FixMe.IT supports SaaS/Web/Cloud; LogMeIn Rescue supports SaaS/Web/Cloud.
FixMe.IT vs LogMeIn Rescue — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Free PDF comparison
Download this FixMe.IT vs LogMeIn Rescue comparison
Get the full side-by-side as a PDF — these picks plus the top Remote Access Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
FixMe.IT vs LogMeIn Rescue: Biggest differences
Start here before you go deeper into features.
Best for medium-sized IT teams needing simple, reliable remote support.
- You need easy, low-complexity setup with an intuitive interface.
- Your priority is cost-effective, efficient remote technical assistance.
- You require secure, seamless unattended access with multi-monitor support.
- Your organization demands extensive advanced feature customization.
- You rely heavily on a broad marketplace of third-party integrations.
Best for efficient, secure remote IT support with unlimited machine access.
- You need unattended remote access for troubleshooting multiple machines efficiently.
- Your team requires an intuitive interface suitable for varied technical skill levels.
- You want seamless integration with admin tools and mobile camera support via Rescue Lens.
- Your organization has a very limited budget due to LogMeIn Rescue’s higher pricing.
- You require extensive mobile device support with simple mobile interfaces.
FixMe.IT: Best for medium-sized IT teams needing simple, reliable remote support. LogMeIn Rescue: Best for efficient, secure remote IT support with unlimited machine access.
Description | FixMe.IT is a remote support platform used by IT professionals and help desk teams to deliver on-demand and unattended remote assistance to end users, with support for multiple monitors and ... Read More about FixMe.IT | LogMeIn Rescue provides everything you need to conveniently and securely access, control and help solve your users computers from anywhere. This intutive user interface allows you to ... Read More about LogMeIn Rescue |
|---|---|---|
Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 8.6/10 | 9.1/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50-500 employeesMedium Business | 50-500 employees501-10,000 employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Smooth Remote Support: With FixMe.IT, your team can easily connect to remote devices for real-time troubleshooting without physical presence. This saves time and improves productivity.
- User-Friendly Interface: Managers and technicians alike will appreciate the intuitive interface that simplifies the support process. Even those less tech-savvy can work through it easily, reducing training time and improving efficiency.
- Advanced Security Features: FixMe.IT prioritizes your data safety with advanced security protocols, encrypting all remote sessions. Your sensitive information stays protected during every interaction.
- Remote Support: With LogMeIn Rescue, we can easily connect with our customers and employees, regardless of their location. This means faster resolutions and improved customer satisfaction, as support is just a click away.
- Multi-Device Compatibility: Whether it's a desktop, tablet, or mobile device, LogMeIn Rescue supports a wide range of platforms. This flexibility lets us assist users on their preferred devices without any hassle.
- Security Features: We prioritize security in every interaction. LogMeIn Rescue uses advanced encryption and multi-factor authentication to protect sensitive information during remote sessions.
Best fit
- 50 to 500 employees
- IT Services, Telecommunications, E-commerce, Healthcare, and Education
- IT Support Technicians, Help Desk Managers, System Administrators, and Technical Support Representatives
- 50 to 10,000 employees
- IT support, telecommunications, healthcare, education, and e-commerce
- IT Support Specialists, Help Desk Technicians, Customer Service Representatives, Technical Support Managers, and Operations Managers
Reasons buyers look elsewhere
- Pricing is higher than competing remote support tools with comparable features
- Lacks advanced integrations and API capabilities that larger teams require
- Connectivity issues and slow support response times reported by users
- Users may seek alternatives due to high subscription costs, especially for small businesses or startups that require cost-effective solutions without compromising on essential features and functionalities.
- Some may find LogMeIn Rescue's interface unintuitive, prompting them to explore alternatives that offer a more user-friendly experience and streamlined navigation for both technicians and end-users.
- Limited customization options can drive users to look for alternatives that allow greater flexibility in branding, workflow, and integration with existing tools tailored to their specific business needs.
Software Demo
Demo |
|---|
Need a second opinion?
Get decision help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do FixMe.IT and LogMeIn Rescue Compare on Features?
Total Features | 6 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare FixMe.IT and LogMeIn Rescue on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Pricing Page |  |  |
FixMe.IT vs LogMeIn Rescue: Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
FixMe.IT vs LogMeIn Rescue Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | — | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
FixMe.IT User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise FixMe.IT for its ease of use, reliability, and cost-effectiveness, while noting some limitations in advanced features and occasional connectivity issues. What buyers like
Common complaints
| Buyer sentiment Users generally praise LogMeIn Rescue for its ease of use, robust remote support features, and security, though some note connectivity and pricing concerns. What buyers like
Common complaints
|
Pros and Cons |
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product |
FixMe.IT and LogMeIn Rescue Customers
Customers | No Customers information available. |  Motorola |
|---|
Media and Screenshots
Screenshots | No screenshots available. |  1 Screenshots |
|---|---|---|
Videos |  1 Videos |  1 Videos |
Top Alternatives to FixMe.IT and LogMeIn Rescue in 2026
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Remote Access Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, FixMe.IT or LogMeIn Rescue?
- FixMe.IT edges out the other on user ratings (4.7 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do FixMe.IT and LogMeIn Rescue offer a free trial?
- Yes, both FixMe.IT and LogMeIn Rescue offer a free trial.
- What is the starting price of FixMe.IT vs LogMeIn Rescue?
- FixMe.IT starts at Contact for pricing. LogMeIn Rescue starts at Contact for pricing.
- What are the top alternatives to FixMe.IT?
- Top alternatives to FixMe.IT include ConnectWise Control, VNC Connect, Splashtop Remote Support, BeyondTrust Remote Support, AnyDesk.
- What are the top alternatives to LogMeIn Rescue?
- Top alternatives to LogMeIn Rescue include RescueAssist, UnRemot, ConnectWise Control, Splashtop Business Access, VNC Connect.