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8.6

Spot Score

FixMe.IT

FixMe.IT

Effortlessly control and support computers remotely.

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What is FixMe.IT?

FixMe.it is a remote access software application that allows you to remotely administer your computer from another location.It Allows you to virtually connect to the remote computer or server and provide remote assistance to end users.

Pricing

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

FixMe.IT software demo

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FixMe.IT was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

FixMe.IT is best suited for

  • employee count

    Employee count: 50 to 500 employees

  • industries

    Industries: IT Services, Telecommunications, E-commerce, Healthcare, and Education

  • Job titles

    Job Titles: IT Support Technicians, Help Desk Managers, System Administrators, and Technical Support Representatives

Benefits of using FixMe.IT

  • Seamless Remote Support: With FixMe.IT, your team can effortlessly connect to remote devices, allowing for real-time troubleshooting without the need for physical presence. This saves valuable time and enhances productivity.

  • User-Friendly Interface: Managers and technicians alike will appreciate the intuitive interface that simplifies the support process. Even those less tech-savvy can navigate it with ease, reducing training time and increasing efficiency.

  • Robust Security Features: FixMe.IT prioritizes your data safety with advanced security protocols, ensuring that all remote sessions are encrypted and secure. You can have peace of mind knowing your sensitive information is protected during every interaction.

FixMe.IT Features

Explanation of FixMe.IT Key Features

  • Live Chat

  • Screen Sharing

  • File Transfer

  • Remote Control

  • Session Recording

  • Session Transfer

FixMe.IT Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

Pricing Model

  • Free trial

  • Paid Plans (Subscription )

Claim a Free Trial

Screenshots of the FixMe.IT Pricing Page

Disclaimer: Pricing information for FixMe.IT is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Why users might consider alternative to FixMe.IT?

  • Users may seek alternatives to FixMe.IT due to concerns about pricing, especially if they find that competing remote support tools offer similar features at a lower cost, making budget management a priority.

  • Some users might require more advanced features or integrations that FixMe.IT does not provide, prompting them to explore other solutions that better align with their specific operational needs.

  • If users experience technical issues or limitations with FixMe.IT, such as connectivity problems or insufficient customer support, they may look for alternatives that promise more reliable performance and responsive assistance.

  • Organizations with strict security protocols may seek alternatives that offer enhanced encryption or compliance certifications beyond what FixMe.IT provides, ensuring they meet their regulatory requirements.

  • Users who prioritize user interface and experience might consider alternatives if they find FixMe.IT’s platform less intuitive or harder to navigate compared to other remote access tools on the market.

FixMe.IT Reviews & Ratings

4.7

Excellent

Based on 526 ratings & 212 reviews

Rating Distribution

Excellent

(177)

Very Good

(34)

Good

(0)

Poor

(0)

Terible

(1)

Expert's Review

FixMe.IT stands out as a top choice for remote support, praised for its ease of use and cost-effectiveness. Users appreciate the seamless setup for team collaboration and remote assistance, enabling efficient technical support both internally and externally. The product's ability to offer unattended access, multiple monitor support, and responsive performance ...Read more

FixMe.IT pros and cons

  • Cost and time efficient for remote technical support, saving time and money.

  • Easy to use and install, with both remote and local capabilities.

  • Multiple monitor support enhances user experience.

  • Reliable connection with low lag.

  • Richness of features and customizations can be complex for newcomers without adequate support.

  • Limited selection in the Marketplace for advanced functionalities and additional apps/connectors.

User Review

KH

Keith H

02/22/24

5 out of 5

"Great Product for Remote support."

What do you like best about FixMe.IT? I like the fact that we can set it up for use by the team to be able to share resources to better enable remote ...

Read more

JK

Jessica K

11/29/23

5 out of 5

"FixMe.IT is the best for technical support internally and externally!!"

What do you like best about FixMe.IT? FixMe.IT is both cost and time efficient. It saves me time and money helping coworkers and clients no matter ...

Read more

PH

Paul H

10/09/22

5 out of 5

"FixMe Review"

What do you like best about FixMe.IT? Ease of use and ease of installation both remote and local. What do you dislike about FixMe.IT?

KL

Ken L

08/11/22

5 out of 5

"Very easy to use"

What do you like best about FixMe.IT? The multiple monitor support is really nice. What do you dislike about FixMe.IT?

FixMe.IT Support

Contact

+1 617-934-2771

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

Toronto, Canada

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

FixMe.IT is a Remote Access Software. FixMe.IT offers Live Chat, Screen Sharing, File Transfer, Remote Control, Session Recording and many more functionalities.

Some top alternatives to FixMe.IT includes ScreenMeet, ISL Online, RemotePC, ShowMyPC and GoTo Resolve.

No, FixMe.IT doesn't provide API.

No, FixMe.IT doesn't provide mobile app.

FixMe.IT is located in Toronto, Canada

FixMe.IT offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the FixMe.IT as of now.

The starting price is not disclosed by FixMe.IT. You can visit FixMe.IT pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.