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LiveChat vs HappyFox Chat vs ZoomInfo Chat Comparison

Last updated:

LiveChat

4.4(2,017 reviews)

Starting at $16 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, includ…

HappyFox Chat

4.5(102 reviews)

Starting at $29 /Month

  • Free Trial
  • Medium Business
  • Small Business

Introducing HappyFox Chat - the ultimate live chat software for enhancing lead generation. With its powerful features, this tool allows you to initiate customer conversations and address complaints in a more efficient an…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

HappyFox Chat leads on user satisfaction with a 4.5-star rating across 102 reviews.

SpotSaaS Analysis

LiveChatHappyFox ChatZoomInfo Chat

The core difference between LiveChat and HappyFox Chat is that LiveChat is tailored for small to medium businesses seeking integrated real-time customer chat support, while HappyFox Chat lacks specific targeting information. Ideal buyers for LiveChat are small to medium businesses that prioritize seamless integration with marketing tools, whereas HappyFox Chat may appeal to a broader audience looking for chat solutions without defined company size or best use cases.

- Best for small to medium businesses - Integrated real-time customer chat support - Seamless integration with marketing platforms - Real-time message monitoring for peak hours - Affordable pricing at $16 - Focused on enhancing customer engagement

- Lacks specific targeting information - Pricing set at $29 - May appeal to a broader audience - Features not explicitly listed - No defined company size suitability - Potentially versatile chat solution

LiveChat vs HappyFox Chat vs ZoomInfo Chat — at a glance

FeatureLiveChatHappyFox ChatZoomInfo Chat
Rating4.4 / 54.5 / 5
Reviews2,017102
Starting price$16 /User/Month$29 /MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2SOC 2
Data residencyGlobalUSUS

Key differences between LiveChat and HappyFox Chat

  • Pricing: LiveChat starts at $16 /User/Month, while HappyFox Chat starts at $29 /Month.
  • Target audience: LiveChat is built for Large Enterprises and Medium Business, while HappyFox Chat targets Medium Business and Small Business.
  • User satisfaction: HappyFox Chat scores higher with a 4.5-star average.
  • Deployment: LiveChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; HappyFox Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare LiveChat vs HappyFox Chat vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

LiveChat - Live Chat Software
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HappyFox Chat - Live Chat Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

LiveChat

Best for small to medium businesses needing integrated real-time customer chat support.

Choose if
  • You want seamless integration with marketing and messaging platforms like Facebook and Mailchimp.
  • Your team requires real-time customer message monitoring to manage peak support hours efficiently.
  • You need a collaborative ticketing system to track and resolve customer queries effectively.
Consider alternatives if
  • Your company requires a large number of simultaneous active chat accounts for high traffic.
  • You need highly customizable sales tracking and event analytics without investing in complex setup.

HappyFox Chat

Best for

Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

LiveChat typically suits Large Enterprises and Medium Business. HappyFox Chat tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More about LiveChat

Introducing HappyFox Chat - the ultimate live chat software for enhancing lead generation. With its powerful features, this tool allows you to initiate customer conversations and address ... Read More about HappyFox Chat

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $16 , Billed Yearly
  • Starts from $29
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

8.8/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
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How do LiveChat, HappyFox Chat and ZoomInfo Chat Compare on Features?

Total Features

8 Features

7 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Compare LiveChat, HappyFox Chat and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $16 , Billed Yearly
        • $29
        • Not Available

        Pricing Plans

        • Starter

          • 60-day chat history

          • Basic widget customization

          • Ticketing system

          Show more +

        • Team

          • Unlimited chat history

          • Full widget customization

          • Ticketing system

          Show more +

        • Business

          • Unlimited chat history

          • Full widget customization

          • Ticketing system

          Show more +

        • Browse all pricing plans
        • Not Available
        • Not Available

        Pricing Page

        LiveChat pricing
        HappyFox Chat pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        LiveChat vs HappyFox Chat User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        525

        192

        46

        8

        20

        69

        29

        2

        1

        1

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights LiveChat's integration capabilities and real-time support features, tempered by concerns over account limits and setup complexity.

        What buyers like

        • Integration capabilities
        • Real-time customer overview
        • Ticketing system for collaboration

        Common complaints

        • Limited active accounts
        • Learning curve and setup complexity

        Buyer sentiment

        Buyer sentiment is very strong across 102 reviews, with consistently positive feedback.

        What buyers like

        • Lead generation enhancement
        • Integration with business apps
        • Multi-device compatibility

        Common complaints

        • Limited customization options
        • Analytics features could be better
        • Pricing may be high for small businesses

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Strong integration capabilities with third-party tools like Facebook, Google Analytics, and Mailchimp

        • Real-time customer message overview enabling efficient task assignment during peak hours

        • Effective ticketing system for collaborative customer support and query tracking

        • Limited number of active accounts restricts flexibility during high volume periods

        • Steep learning curve requiring time and effort to master

        • Enhances lead generation through proactive chat

        • Integrates seamlessly with various business apps

        • Compatible with multiple devices for flexibility

        • Customization options may be limited

        • Analytics features could be more comprehensive

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        No Customers information available.

        HappyFox Chat_customers_0

        HappyFox Chat_customers_0

        HappyFox Chat_customers_1

        HappyFox Chat_customers_1

        HappyFox Chat_customers_2

        HappyFox Chat_customers_2

        No Customers information available.

        Media and Screenshots

        Screenshots

        All customers

        7 Screenshots

        No screenshots available.

        Videos

        video-0

        3 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, LiveChat or HappyFox Chat?
        HappyFox Chat edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do LiveChat and HappyFox Chat offer a free trial?
        Yes, both LiveChat and HappyFox Chat offer a free trial.
        What is the starting price of LiveChat vs HappyFox Chat?
        LiveChat starts at $16 /User/Month. HappyFox Chat starts at $29 /Month.
        What are the top alternatives to LiveChat?
        Top alternatives to LiveChat include ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage.
        What are the top alternatives to HappyFox Chat?
        Top alternatives to HappyFox Chat include ZoomInfo Chat, LiveAgent, LiveChat, ProProfs Chat, Crisp.

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