LiveChat vs HappyFox Chat vs ZoomInfo Chat Comparison
LiveChat
Starting at $16 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, includ…
HappyFox Chat
Starting at $29 /Month
- Free Trial
- Medium Business
- Small Business
Introducing HappyFox Chat - the ultimate live chat software for enhancing lead generation. With its powerful features, this tool allows you to initiate customer conversations and address complaints in a more efficient an…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
HappyFox Chat leads on user satisfaction with a 4.5-star rating across 102 reviews.
SpotSaaS Analysis
LiveChatHappyFox ChatZoomInfo Chat
The core difference between LiveChat and HappyFox Chat is that LiveChat is tailored for small to medium businesses seeking integrated real-time customer chat support, while HappyFox Chat lacks specific targeting information. Ideal buyers for LiveChat are small to medium businesses that prioritize seamless integration with marketing tools, whereas HappyFox Chat may appeal to a broader audience looking for chat solutions without defined company size or best use cases.
- Best for small to medium businesses - Integrated real-time customer chat support - Seamless integration with marketing platforms - Real-time message monitoring for peak hours - Affordable pricing at $16 - Focused on enhancing customer engagement
- Lacks specific targeting information - Pricing set at $29 - May appeal to a broader audience - Features not explicitly listed - No defined company size suitability - Potentially versatile chat solution
LiveChat vs HappyFox Chat vs ZoomInfo Chat — at a glance
| Feature | LiveChat | HappyFox Chat | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.4 / 5 | 4.5 / 5 | — |
| Reviews | 2,017 | 102 | — |
| Starting price | $16 /User/Month | $29 /Month | Contact for pricing |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | SOC 2, GDPR | SOC 2 | SOC 2 |
| Data residency | Global | US | US |
Key differences between LiveChat and HappyFox Chat
- Pricing: LiveChat starts at $16 /User/Month, while HappyFox Chat starts at $29 /Month.
- Target audience: LiveChat is built for Large Enterprises and Medium Business, while HappyFox Chat targets Medium Business and Small Business.
- User satisfaction: HappyFox Chat scores higher with a 4.5-star average.
- Deployment: LiveChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; HappyFox Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare LiveChat vs HappyFox Chat vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing integrated real-time customer chat support.
- You want seamless integration with marketing and messaging platforms like Facebook and Mailchimp.
- Your team requires real-time customer message monitoring to manage peak support hours efficiently.
- You need a collaborative ticketing system to track and resolve customer queries effectively.
- Your company requires a large number of simultaneous active chat accounts for high traffic.
- You need highly customizable sales tracking and event analytics without investing in complex setup.
Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
LiveChat typically suits Large Enterprises and Medium Business. HappyFox Chat tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More about LiveChat | Introducing HappyFox Chat - the ultimate live chat software for enhancing lead generation. With its powerful features, this tool allows you to initiate customer conversations and address ... Read More about HappyFox Chat | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 8.8/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | — | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do LiveChat, HappyFox Chat and ZoomInfo Chat Compare on Features?
Total Features | 8 Features | 7 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare LiveChat, HappyFox Chat and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
LiveChat vs HappyFox Chat User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights LiveChat's integration capabilities and real-time support features, tempered by concerns over account limits and setup complexity. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 102 reviews, with consistently positive feedback. What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers | No Customers information available. | ![]() HappyFox Chat_customers_0 ![]() HappyFox Chat_customers_1 ![]() HappyFox Chat_customers_2 | No Customers information available. |
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Media and Screenshots
Screenshots | ![]() 7 Screenshots | No screenshots available. |
|---|---|---|
Videos | ![]() 3 Videos | ![]() 3 Videos |
Alternatives
Alternatives |
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Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, LiveChat or HappyFox Chat?
- HappyFox Chat edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do LiveChat and HappyFox Chat offer a free trial?
- Yes, both LiveChat and HappyFox Chat offer a free trial.
- What is the starting price of LiveChat vs HappyFox Chat?
- LiveChat starts at $16 /User/Month. HappyFox Chat starts at $29 /Month.
- What are the top alternatives to LiveChat?
- Top alternatives to LiveChat include ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage.
- What are the top alternatives to HappyFox Chat?
- Top alternatives to HappyFox Chat include ZoomInfo Chat, LiveAgent, LiveChat, ProProfs Chat, Crisp.

















