Ivanti Service Manager vs TeamHeadquarters Comparison
Ivanti Service Manager
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of IT service management teams. I…
TeamHeadquarters
Starting at $20 /User/Month
- Large Enterprises
- Medium Business
TeamHeadquarters is the foremost Help Desk Software for Windows computers. It manages tech-support tickets and service requests for companies of all sizes. User will be able to create service requests, track and update i…
Ivanti Service Manager leads on user satisfaction with a 3.8-star rating across 386 reviews.
SpotSaaS Analysis
Ivanti Service ManagerTeamHeadquarters
The core difference between Ivanti Service Manager and TeamHeadquarters is that the latter has a clear pricing structure, making it more accessible for budget-conscious buyers. Ivanti Service Manager is ideal for organizations seeking a comprehensive service management solution, while TeamHeadquarters is suited for smaller teams looking for an affordable project management tool.
Who should pick which
- Comprehensive service management capabilities:
- Customizable workflows and automation:
- Strong ITIL alignment:
- Robust reporting and analytics:
- Integration with various IT tools:
- Suitable for larger organizations:
- Affordable pricing at $20:
- User-friendly interface:
- Focus on project management and collaboration:
- Ideal for small to medium-sized teams:
- Basic reporting features available:
Ivanti Service Manager vs TeamHeadquarters — at a glance
| Feature | Ivanti Service Manager | TeamHeadquarters |
|---|---|---|
| Rating | 3.8 / 5 | 3.7 / 5 |
| Reviews | 386 | 6 |
| Starting price | Contact for pricing | $20 /User/Month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Service Desk Software | Service Desk Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Online | Business Hours, Online |
| Certifications | SOC 2 | — |
| Data residency | Global | US |
Key differences between Ivanti Service Manager and TeamHeadquarters
- Pricing: TeamHeadquarters starts at $20 /User/Month. Ivanti Service Manager pricing is not publicly listed.
- Free trial: Ivanti Service Manager offers a free trial; TeamHeadquarters does not.
- User satisfaction: Ivanti Service Manager scores higher with a 3.8-star average.
- Deployment: Ivanti Service Manager supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; TeamHeadquarters supports SaaS/Web/Cloud.
Ivanti Service Manager vs TeamHeadquarters — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Ivanti Service Manager typically suits Large Enterprises and Medium Business. TeamHeadquarters tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of ... Read More about Ivanti Service Manager | TeamHeadquarters is the foremost Help Desk Software for Windows computers. It manages tech-support tickets and service requests for companies of all sizes. User will be able to create ... Read More about TeamHeadquarters |
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Entry Level Pricing |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare Ivanti Service Manager and TeamHeadquarters on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No |
Data Residency | 🌐 Global | 🇺🇸 US |
Ivanti Service Manager User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed to positive across 171 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 3 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Total Wine and More  SinClair Community College  AdventistHealth | No Customers information available. |
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Media and Screenshots
Screenshots |  2 Screenshots |  3 Screenshots |
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Videos |  2 Videos |  4 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Ivanti Service Manager or TeamHeadquarters?
- Ivanti Service Manager edges out the other on user ratings (3.8 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Ivanti Service Manager and TeamHeadquarters offer a free trial?
- Ivanti Service Manager offers a free trial. TeamHeadquarters does not.
- What is the starting price of Ivanti Service Manager vs TeamHeadquarters?
- Ivanti Service Manager starts at Contact for pricing. TeamHeadquarters starts at $20 /User/Month.
- What are the top alternatives to Ivanti Service Manager?
- Top alternatives to Ivanti Service Manager include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Vivantio.
- What are the top alternatives to TeamHeadquarters?
- Top alternatives to TeamHeadquarters include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Teamwork Desk.